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Oaks Cypress Lakes Resort

4.0 star property
4-star golf aparthotel near Cypress Lakes Golf and Country Club

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Photo gallery for Oaks Cypress Lakes Resort

3 outdoor pools, pool umbrellas, sun loungers
Lobby
Exterior
Lobby
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Hot tub
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Cypress Lakes Golf and Country Club
    ‪9 min walk‬
  • Roche Estate
    ‪18 min walk‬
  • Hunter Valley Gardens
    ‪4 min drive‬

Room options

View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for One Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Villa (No Housekeeping Service)

  • 43 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Premier Villa

Fridge, microwave

1 Bedroom Premier Villa

  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

  • Valley view
  • 56 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Villa

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

  • Valley view
  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Villa

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

  • 119 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Two Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Villa (No Housekeeping Service)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Fridge, microwave

1 Bedroom Premier Villa (No Housekeeping)

  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • Valley view
  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • Valley view
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the area

Pokolbin

In Pokolbin .Within a 15-minute walk of the aparthotel, you'll find Cypress Lakes Golf and Country Club and Brokenwood Wines. Tempus Two Winery and Roche Estate are also within 2 miles (3 km).
View more Aparthotels in PokolbinOpens in a new window

What's nearby

  • Cypress Lakes Golf and Country Club - 9 min walk - 0.8 km
  • Brokenwood Wines - 11 min walk - 1.0 km
  • Roche Estate - 18 min walk - 1.5 km
  • Hope Estate - 4 min drive - 2.7 km
  • Hunter Valley Gardens - 4 min drive - 2.5 km

Getting around

  • Branxton Station - 17 min drive
  • Newcastle, NSW (NTL-Williamtown) - 54 min drive

Restaurants

  • ‪Leogate Estate Wines - ‬6 min drive
  • ‪Harrigan's Hunter Valley - ‬3 min drive
  • ‪Brokenwood Wines - ‬13 min walk
  • ‪Oak & Vine - ‬9 min walk
  • ‪Sabor Dessert Bar - ‬4 min drive

About this property

Oaks Cypress Lakes Resort

4-star golf aparthotel near Cypress Lakes Golf and Country Club
Oaks Cypress Lakes Resort offers its guests a golf course, 3 outdoor swimming pools, a hot tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Cypress Lakes Resort. Free self parking is available.

This 4-star Pokolbin aparthotel is smoke free.

  • 114 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Oaks Cypress Lakes Resort offers 114 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Pool/Spa

  • 3 outdoor pools
  • Hot tub
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Crib: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro & Ba

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 114 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organized tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 1 2025 to September 4 2025 (completion date subject to change). The following areas are affected:
  • Golf course
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 30 to 35 for children
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 956 out of 2125 reviews
Rating 8 - Good. 755 out of 2125 reviews
Rating 6 - Okay. 264 out of 2125 reviews
Rating 4 - Poor. 115 out of 2125 reviews
Rating 2 - Terrible. 35 out of 2125 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Matthew

Travelled with family
Disliked: Amenities
Rooms are nice enough, and reception staff were friendly and helpful. The biggest letdown was food and beverage. Most of the waitstaff are 18-20 year old males with no people skills or knowledge of anything to do with thier job, all working hard to do as little as possible. On first night there I just wanted a simple bistro meal so I ordered a fish and chips and recieved a salad that had been cut two days earlier with prebattered frozen fish sticks. We had breakfast included, was also a huge disappointment, was a stock standard Bidfood breakfast - precooked sauages, little muffins from the freezer, frozen bladder eggs with the terrible taste. The middle aged lady cooking was very rude when several people around me dared to ask for a poached or fried egg. The only redemption for food and beverage was on our second morning breakfast, 7th January. While the food was the same options, the young chef with the bandana in the kitchen had done a wonderful job of presentation and keeping the food fresh. Was very friendly and had put poached and fried eggs on the buffet. They had done the absolute best with the food they had to work with. If this young chef would ever like a job at a resort to be proud of they can reach out to me. Also at this breakfast was a middle aged waiter, I think his name was Murray, - very friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

ALAN

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness
We had a two bedroom villa which was very spacious and tidy, plenty of room for a group or family. The pool area is very dated and bar near pool was closed during the busy Christmas/ NY period which was disappointing. There is not enough staff which impacted service and don't bother calling reception from your room as it just rings out. We were in a villa close to the main area but if you happen to get a further one expect to be walking up and down hills. We had thought there was an adult only pool but we must have misread. Lots of kids in the pools so if your looking for having quite cocktail by the pool this is not the place. Dinner at Oaks & vine was surprisingly good and we really enjoyed the 3 course meal. Golf course outlook from bar area was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Christie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
On paper the facilities of the resort were great, room layout was perfect for a family of 4 and the food was also good. Unfortunately the resort itself is just quite run down - lots of broken or loose tiles around the pool, peeling paint, and broken equipment. The villa was not kitted out very well, we didnt have enough cutlery for 4 people, or any knife capable of slicing an apple. It seems the kitchen just had a mish-mash of supplies left behind from previous guests. Housekeeping was also not amazing, we found a lot of hair on the walls in the shower and spattered make-up all over the walls and counter top in the bathroom. The property has great potential but has perhaps seen better days.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The team that work at the Oaks Cypress are lovely
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian, Illawong

Liked: Cleanliness, amenities, property conditions & facilities
The adults only wing of the oaks was great as a quick getaway. Quiet and calming.
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Stayed 3 nights in Dec 2024

6/10 Okay

julie

Travelled with family
We stayed in a two bedroom unit which was in the 700s. The resort is built on Hillside so if you don’t like steps do not stay here! Some of the units have 30 and 40 stairs down to the units from where you park your car, other units have 10 steps down. Units are two story bedrooms are upstairs so again you’re using stairs. Anyone with the mobility issues will not be able to stay in this resort. The units vary in degree of renovation. We were staying with a large party in multiple units and everybody’s units were at a different standard. Some of the units are a little tired this includes the furniture. Also if you go for the breakfast option it is either a steep walk down or and a very steep walk back up or drive down and drive back up. There is a free shuttle option but that’s to your car park which you’re in one of those units with 40 stairs. You need to walk up those stairs just to get to the bus.
Stayed 2 nights in Oct 2024

8/10 Good

robert

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Chee Lip

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lindy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Kerralea

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Joanna

Disliked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Hannah

Stayed 2 nights in Nov 2024

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice view. Very clean room. Spa and swimming pool onsite look nice but didn’t get to use it, perhaps next time. Getting in and out in cars is not the most straightforward thing. Lots of Roos around the property.
Stayed 1 night in Nov 2024

2/10 Terrible

Nathan

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stunning accommodation & facilities. Attentive & very helpful stuff. Clean, quiet, relaxing. Highly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to get a booster for the internet. TV in the bedroom didn’t work at all - or it’s remote. Black mould in shower and very bad under the sink. Had to ask for a soap. For our entire stay there were two bags of laundry outside our door that never moved. Went to have dinner in your Sri Lankan restaurant - booked and went down to find out it wasn’t open that night- but their booking app accepted my booking. I asked a single friend to book there with us and we found it funny that she got a 2 bedroom unit but there was 2 people on my booking and we a one room setup - seemed weird as we’d paid the same amount. There was loud gardening machinery going all day just outside our window which made it impossible to have a sleep in - which we’d been looking forward to . When I was leaving they attempted to charge me for breakfasts I’d never had and were not including in the booking I’d selected . Nice bed and polite staff. But my stay was just a bit awkward - it didn’t make me want to come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Maureen

Liked: Cleanliness, property conditions & facilities
I have stayed many times at Cypress Lakes and will keep coming back. The staff are friendly and the rooms are spacious and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Situated in the middle of a golf course. Villas are spread out. Friendly staff. Main building with reception and restaurant/ bar and pool are all very nice. Good breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, room comfort
Perfect in everyway. Location, surrounds & rooms!
WOW! What a beautiful relaxing well appointed room. Set in bushland overlooking the golf course & water features. You get the benefit of being secluded and quiet, yet have all the facilities you could possibly desire just a walk down a path. The rooms were so luxurious & comfortable. Your own kitchen, lounge & dining as well as the verandah that takes in the view. You could not ask for me. Wonderful!
Stayed 2 nights in Oct 2024