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Hyatt Regency Mexico City

5.0 star property
Family-friendly 5-star hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

Meeting facility
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Sundeck
View from property
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Auditorio Nacional
    ‪6 min walk‬
  • Avenida Presidente Masaryk
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪5 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (High Floor)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 93 sq m
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

City Express Plus by Marriott Ciudad de Mexico Interlomas

Interlomas
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 553 reviews
The price is CA $139
CA $167 total
includes taxes & fees
Apr 12 - Apr 13
City Express Plus by Marriott Ciudad de Mexico Interlomas

About the area

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Parque Zoologico de Chapultepec and Paseo de la Reforma. Also, Auditorio Nacional is within half a mile (1 km) and Angel of Independence Monument is within 2 miles (3 km).

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk - 0.4 km
  • Auditorio Nacional - 6 min walk - 0.6 km
  • Avenida Presidente Masaryk - 7 min walk - 0.6 km
  • Chapultepec Park - 10 min walk - 0.9 km
  • Angel of Independence Monument - 5 min drive - 4.2 km

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Rulfo Paraje Latino - ‬1 min walk
  • ‪Epicentro Mixology Bar - ‬4 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Karisma - ‬4 min walk

About this property

Hyatt Regency Mexico City

Family-friendly 5-star hotel near Paseo de la Reforma
Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Hyatt Regency Mexico City. Free self parking is available.

  • 1 building
  • 755 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1987
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Russian, Spanish

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,674 reviews
The price is CA $379
CA $453 total
includes taxes & fees
Apr 16 - Apr 17
InterContinental Presidente Mexico City by IHG

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 816 out of 1049 reviews
Rating 8 - Good. 144 out of 1049 reviews
Rating 6 - Okay. 44 out of 1049 reviews
Rating 4 - Poor. 20 out of 1049 reviews
Rating 2 - Terrible. 25 out of 1049 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Mexico City
Great hotel. It is a superb location and is very safe. Lots of shopping and dining options.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Rubicela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Vandana

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the property has 2 good restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

savitha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Savitha
Wonderful experience. Great hotel , central location Good food on premise
Stayed 4 nights in Dec 2024

10/10 Excellent

Oscar Federico, chulavista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, nice views. Close to the best dinning. Been staying here since the Nico days. Highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel In the best location
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel staff very friendly everything is easy to walk too. Strongly recommend it
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

adam

Travelled with family
Liked: Cleanliness, room comfort
Somewhat generic but service le and
Rooms somewhat dated but clean
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel, Miguel Hidalgo

Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 4 nights in Nov 2024

10/10 Excellent

Vandana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amenities
Stayed 5 nights in Dec 2024

10/10 Excellent

Penn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the best area
Stayed 8 nights in Dec 2024

10/10 Excellent

SALOMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful , the room amazing and the staff is the best, very kind people and makes the hotel great!!!!
Stayed 5 nights in Dec 2024

8/10 Good

Thomas

Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good !
Stayed 1 night in Dec 2024

6/10 Okay

roger

Business traveller
Liked: Room comfort
Hyatt No Go
Feel like I am getting screwed- Paid a higher price than others- they got breakfast included- I did not- zero respect for regular hyatt customers
Stayed 2 nights in Dec 2024

10/10 Excellent

Zulfiqar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful Nothing that I can think of that we didn’t like.
Stayed 4 nights in Dec 2024

6/10 Okay

jorge

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Checking in people not attentive
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024