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Transera Hotel Pontianak

3.0 star property
3-star spa hotel perfect for exploring Pontianak

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Photo gallery for Transera Hotel Pontianak

Terrace/patio
Lobby sitting area
Cafe
Indonesian cuisine, alfresco dining
Sauna, hot tub, massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78122
  • Gajah Mada Shopping Complex
    ‪8 min walk‬
  • Ayani Mega Mall
    ‪3 min drive‬
  • Museum Provinsi Kalimantan Barat
    ‪4 min drive‬
  • Pontianak (PNK-Supadio)
    ‪15 min drive‬

Room options

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

  • City view
  • Sleeps 3
  • 2 King Beds OR 2 Twin Beds

Similar properties

Aerial view

HARRIS Hotel Pontianak

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.1 out of 5, Very good, (11)
The price is CA $44
per night
CA $54 total
includes taxes & fees
21 Feb - 22 Feb
HARRIS Hotel Pontianak

About the area

Pontianak

City center stay.You'll be within half a mile (1 km) of Gajah Mada Shopping Complex and 2 miles (3 km) of Museum Provinsi Kalimantan Barat with a stay here. Ayani Mega Mall and Vihara Bodhisatva Karaniya Metta are also within 2 miles (3 km).

What's nearby

  • Gajah Mada Shopping Complex - 8 min walk
  • Alun Alun Kapuas - 3 min drive
  • Ayani Mega Mall - 3 min drive
  • Museum Provinsi Kalimantan Barat - 4 min drive
  • Danau Sentarum National Park - 7 min drive

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive

Restaurants

  • ‪Warung Aa' Herry - ‬4 min walk
  • ‪Restaurant Gajah Mada - ‬5 min walk
  • ‪Nasi Ayam Akit - ‬2 min walk
  • ‪Warunk Upnormal Pontianak - ‬5 min walk
  • ‪Nasi Akwang - ‬7 min walk

About this property

Transera Hotel Pontianak

3-star spa hotel perfect for exploring Pontianak
Transera Hotel Pontianak offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Transera Hotel Pontianak. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pontianak hotel.

  • 1 building
  • 133 guestrooms or units
  • 8 levels
  • Built in 2012
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Transera Hotel Pontianak offers 133 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads, and slippers. This Pontianak hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand River X Spa. Services include massages. The spa is equipped with a sauna and a hot tub.

Languages

English, Indonesian

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 88000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hydromassage showerhead
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Transera Hotel Pontianak

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 88000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Transera
Hotel Transera Pontianak
Transera Hotel
Transera Hotel Pontianak
Transera Pontianak
Transera Hotel Pontianak Hotel
Transera Hotel Pontianak Pontianak
Transera Hotel Pontianak Hotel Pontianak

Transera Hotel Pontianak Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 26 reviews
Rating 8 - Good. 15 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hejilda

Stayed 1 night in Dec 2023

10/10 Excellent

Toto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside the room was dirty and bad smell. The hallway carpet was dirty and tiny.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Good prospects but really need maintainance.
The executive room I got was spacious, but it was a bit dirty and run down. The laminate floors looked nice, but were sticky, rather dirty and had a funny smell, as if someone puked before. The room had a "toilet sewage" smell from time to time. The reception was kind enough for provide air fresheners which helped. Aircon position isn't suitable and rather warm in the room. Big & modern TV. Breakfast was OK, but less satisfactory on 2nd day due to an event occupying the top floor.
Stayed 2 nights in May 2023

8/10 Good

Kiam

Stayed 7 nights in Mar 2023

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

ilhamsyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Christopher, Kuching, Sarawak.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy hotel
stayed 3 nights, room is small, no wardrobe, no window,
Stayed 3 nights in Sep 2018

4/10 Poor

Yahudar, Sarawak, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 3 star hotel.shocked & frustrated
Early check in at 12.30pm but frontdesk didnt found my booking.Have to wait for them to do the verification. Given room at level 5 for deluxe room but unfortunately no window for all if this room type.Only Executive room got window. Room too small.bed linen, cup & kettle are not so clean while towel is obviously dirty, old & torn out. No mini fridge, no toothpaste & brush(even i didnt need it). Stayed for 2 nights.When i back to my room, no housekeeping been made. When i go out again after take my bath, i put doorsign to ask them to clean up my room but when i back at 6pm, still no housekeeping. As too tired, i just ask them to send me a new towel & toilet paper.Again, towel is so old and yellowish. Buffet breakfast just served a simple dish only..Can see ants & small flies at the dessert corner Location not really at main road. Staff are polite, friendly and helpful
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Well, Budget Cut Means Satisfaction Cut
Well, I don't know if this hotel desperately cut their budget. They don't provide facial tissue, unless you ask for it. Only 1 toothbrush and sandal in room. And they do not provide any soap bar anymore. You need to request it.
Stayed 1 night in Aug 2018

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
The strategic location of the hotel made the hotel my choice to stay in Pontianak, West Kalimantan, Indonesia.
Stayed 1 night in Aug 2017

8/10 Good

cindy

Liked: Cleanliness, staff & service
value for money
ok, great location. great value. gonna come back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and Reasonable Price
Quite good. What i like most are their service and good view at restaurant. Best price though

6/10 Okay

Pei

Liked: Room comfort

8/10 Good

Hilary, Sarawak, Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent quality at affordable price
At the lane corner behind Aston Pontianak Hotel & Convention Centre. Decent quality at affordable price.

8/10 Good

Grace, Barbados

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A Good Short Stay
We overnighted here and it was perfectly suitable for this purpose. The complimentary hotel car took us to change money and they arranged an early taxi for us. Would recommend for short stays.

8/10 Good

tommy

Liked: Staff & service
budged hotel
Its ok for budged hotel

4/10 Poor

Jani, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average experience
Not an awful hotel, but little worn out. They weren't able to provide me a non-smoking room and the smoking rooms smelled quite bad Also the Internet was slow and was cutting out constantly making working or surfing an agony. The price was cheap (about $20 to $25 USD), but they claimed it was only an offer with normal prices being from 500k IDR to 700t IDR which is way too much compare.d to other hotels nearby

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Suryo

Stayed 1 night in Apr 2023

8/10 Good

Wiryono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

good, good

Liked: Cleanliness, property conditions & facilities
lokasi yang tepat
ok
Stayed 3 nights in Jul 2017

8/10 Good

Ronald Maruli Tua, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transera Yang Nyaman, Sederhana dan Lengkap
Hotel yang cukup lengkap fasilitas nya dan dekat dengan pusat kota dan cocok untuk keperluan Bisnis.

10/10 Excellent

Arnold, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perjalanan bisnis
Menyenangkan.. tidur nyenyak.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transera hotel
Keadaan hotel secara menyeluruh ok tetapi keadaan dalam bilik adalah kecil