Grand Hotel Kronenhof

5.0 star property
5-star luxury hotel near Lake St. Moritz, connected to the convention center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hotel Kronenhof

Front of property
Junior Suite (Grand Deluxe) | Living area
Exterior
Front of property
Deluxe Single Room | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Via Maistra 130, Pontresina, GR, CH-7504
  • Alp Languard
    1 min walk
  • Bellavita Pool and Spa
    5 min walk
  • Val Roseg
    9 min walk
  • St. Moritz (SMV-Samedan)
    14 min drive

Room options

Superior Single Room

  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room (Premium)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room (Premium)

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Double Room (Grand Premium)

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Classic)

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

  • 29 sq m
  • Sleeps 1
  • 1 Queen Bed

Junior Double Room (Grand Classic)

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Double Room (Classic)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite (Grand Deluxe)

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Comfort Room

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

Panoramic Room, 1 Bedroom

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

Similar properties

About the area

Pontresina

Mountain retreat .Your stay at this Pontresina hotel places you within a 10-minute walk of Alp Languard and Bellavita Pool and Spa. Engadin Valley and Alpin Museum are also within half a mile (1 km).

What's nearby

  • Val Roseg - 9 min walk
  • Muottas Muragl - 3 min drive
  • Lake St. Moritz - 7 min drive
  • Signal Gondola - 9 min drive
  • St. Moritz Leaning Tower - 9 min drive

Getting around

  • Pontresina Station - 11 min walk
  • Lugano (LUG-Agno) - 150 min drive

Restaurants

  • ‪Muottas Muragl - ‬18 min drive
  • ‪Bo's Co - ‬5 min drive
  • ‪Nostra Pizzeria - ‬8 min walk
  • Alp Muottas
  • ‪Lej Da Staz - ‬14 min drive

About this property

Grand Hotel Kronenhof

5-star luxury hotel near Lake St. Moritz, connected to the convention center
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Grand Hotel Kronenhof helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an indoor pool, a children's pool, and a complimentary children's club. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Pontresina hotel.

  • 1 building
  • 112 guestrooms or units
  • 8 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hotel Kronenhof offers 112 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Pontresina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Kronenhof Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • DVD player
  • Free children's club
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (CHF 33 per night; includes in/out privileges)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Pilates classes
  • Playground
  • Private picnics
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 28

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between April 3 and June 22.

Access methods

Staffed front desk

Pets

  • Pets: CHF 45 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 160.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 800 per vehicle (one way)
  • Valet parking fee: CHF 33 per night (in/out privileges)
  • Pet fee: CHF 45 per pet, per night
  • Rollaway bed fee: CHF 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Kronenhof
Grand Hotel Kronenhof Pontresina
Grand Kronenhof
Grand Kronenhof Pontresina
Hotel Kronenhof
Kronenhof
Kronenhof Hotel
Grand Hotel Pontresina
Grand Hotel Kronenhof Hotel
Grand Hotel Kronenhof Pontresina
Grand Hotel Kronenhof Hotel Pontresina

Grand Hotel Kronenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 106 out of 123 reviews" "
Rating 8 - Good. 9 out of 123 reviews" "
Rating 6 - Okay. 5 out of 123 reviews" "
Rating 4 - Poor. 2 out of 123 reviews" "
Rating 2 - Terrible. 1 out of 123 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gurman

Stayed 1 night in Jul 2024

10/10 Excellent

Richard, JACKSON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very nice and staff was great!
Stayed 2 nights in Jul 2024

10/10 Excellent

mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, Sefner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024

10/10 Excellent

Elmira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great spa, pool, gym facilities. Perfect, very customised service. We didn’t have any problems or delays with anything. Very caring and friendly staff. 10 out of 10 for everything
Stayed 5 nights in Mar 2024

10/10 Excellent

mehmet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great rooms. Service is impeccable, and all staff is remarkably service-oriented. Thanks to the receptionists and waiters In one word, “exceptional”.

10/10 Excellent

LUZ KATHERINE

Stayed 2 nights in Dec 2023

10/10 Excellent

Eun Ji

Stayed 1 night in Dec 2023

10/10 Excellent

Ligia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided is of exceptional quality. The exquisite interior design, the attentive and meticulous service from the staff, and the impeccable attention to detail truly contribute to an outstanding experience. The spa facilities are truly remarkable.
Stayed 1 night in Nov 2023

10/10 Excellent

nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely come back
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not miss this hotel when in the upper Engadin
The Kronenhof was the kind of impressionable experience that will "force" me to stay in Pontresina everytime I visit the Upper Engadin. The hotel, staff, food, you name it, is top notch. Breakfast was amazing and both restaurant provided high end dining to be remembered. I did not visit the Spa, but from the outside it looks to be very well done. The view down the Roseg valley is wonderful and staying just a few miles away from the crowds at St. Moritz is also a bonus.
Stayed 3 nights in Oct 2023

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best customer service I have received at a hotel!
Stayed 2 nights in Sep 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, epic spa!
Stayed 1 night in Jun 2023

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely wonderful!
Stayed 3 nights in Mar 2023

10/10 Excellent

Gary, North oaks

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We visited for a cross country ski event and couldn’t be happier with our choice of hotel. The staff was very accommodating, anticipating all of our needs including special services for the skiers attending the event including shuttles and early breakfasts. Our room was updated and comfortable but was a bit too warm from the radiant heat so we had to open a window. We enjoyed the splendid spa-especially the floating pool. We would highly recommend this property.
Stayed 2 nights in Mar 2023

10/10 Excellent

tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the most complete hotel, has beautiful areas, great pool and sauna, kids club, ice skating rink. The concierge service is the best I have experienced.
Stayed 6 nights in Jan 2023

10/10 Excellent

Udai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, with excellent rooms, facilities, food/drinks and service. We appreciated being picked up from Pontresina train station at our arrival and we were positively impressed by the quality of the room and the restaurants. The gourmet restaurant features a Rouen duck which is worth trying…the bar is also top notch, with an excellent choice of cocktails and a British tea-time package, all accompanied with piano music. Also the SPA struck us as clean, comfortable and with a great view on the mountains. This is the best option while staying In Pontresina. We definitely recommend.
Stayed 2 nights in Dec 2021

10/10 Excellent

SHANSHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond
When I was booking this hotel I didn’t look into too much just know it’s the best at the Pontresina where we will hike. after check in ,it’s not only surprised us but amazed. this hotel should be benchmark for all FIVE star hotels. when we book the halfboard we didn’t expect fine dinning , the staff are extremely professional, the restaurant is as beautiful as wedding setup. the room is not only comfortable but beyond , there is even walk-in wardrobe! How good is that during traveling. We definitely enjoyed spa ,big windows with natural view . Special thank to concierge department Angel Blanco ( hope I am spelling it right ) for his warm welcome at the train station and guidance for hiking tip. Also the spa / swimming pool staff ( girl with short hair ) . Overall, this is not only accommodation during long trip but our unforgettable experience as well. It’s a place you definitely desire to come back.
Stayed 2 nights in Sep 2021

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and quiet excellent food polite and efficient staff excellent wellness facilities
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional couples stay
Very pleasant stay with all the luxury you can think of. Great was also that you get a free pass for all the cable cars in the region. The SPA area is nice and welcoming. We recommend the SPA treatment since we had great massages with Fatima.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020

8/10 Good

Lukas

Liked: Cleanliness, staff & service, room comfort
Old style impressive Hotel
An impressive hotel in a wonderul area. Great garden and modern, lage wellness area. The staff was very friendly. Unfortunately, we got a room that is in need of renovation. Apparently, there are renovated rooms - make sure you get one of these at reservation.
Stayed 2 nights in Aug 2020