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Hotel Palü

3.0 star property
3-star ski hotel with 2 restaurants

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Photo gallery for Hotel Palü

Sports massages
Indoor spa tub
Bar (on property)
2 restaurants, lunch, dinner served; barbecue
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Spa
  • Laundry
  • Housekeeping

Explore the area

Map
Via da Bernina 17, Pontresina, 7504
  • Val Roseg
    ‪2 min drive‬
  • Lake St. Moritz
    ‪7 min drive‬
  • Signal Gondola
    ‪9 min drive‬

Room options

Panoramic Double Room, Balcony, Mountain View

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View

Standard Double Room, Mountain View

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Queen Bed, Mountain View, Mountainside

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Single Room, 1 Queen Bed, Mountain View, Mountainside

  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony, Mountain View

Deluxe Double Room, Balcony, Mountain View | View from room

Deluxe Double Room, Balcony, Mountain View

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Mountain View

Family Room, 2 Bedrooms, Mountain View

Family Room, 2 Bedrooms, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Front of property

Schloss Hotel & Spa Pontresina

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.1 out of 5, Very good, (251)
The price is CA $341
per night
CA $364 total
includes taxes & fees
24 Mar - 25 Mar
Schloss Hotel & Spa Pontresina

About the area

Pontresina

Near the slopes.You'll find Alp Languard and Alpin Museum within a 15-minute walk of this Pontresina hotel. Bellavita Pool and Spa and Val Roseg are also within 2 miles (3 km).

What's nearby

  • Val Roseg - 2 min drive - 1.8 km
  • Morteratsch Glacier - 6 min drive - 4.4 km
  • Lake St. Moritz - 7 min drive - 8.2 km
  • Signal Gondola - 9 min drive - 9.7 km
  • St. Moritz Leaning Tower - 9 min drive - 9.2 km

Getting around

  • Pontresina Station - 2 min drive

Restaurants

  • ‪Muottas Muragl - ‬18 min drive
  • ‪Bo's Co - ‬6 min drive
  • ‪Nostra Pizzeria - ‬11 min walk
  • Alp Muottas
  • ‪Lej Da Staz - ‬15 min drive

About this property

Hotel Palü

3-star ski hotel with 2 restaurants
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Hotel Palü helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site. This ski hotel also offers a sauna and a fitness center.

This 3-star Pontresina hotel is smoke free.

  • 56 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1967
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Palü offers 56 accommodations with bathrobes and hair dryers. Business-friendly amenities include desks and safes. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Train station drop-off shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Fitness classes
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Helicopter/airplane tours
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per night.
  • Cribs (infant beds) are available for CHF 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Palü Pontresina
Palü Pontresina
Palü
Hotel Palü Hotel
Hotel Palü Pontresina
Hotel Palü Hotel Pontresina

Hotel Palü Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 63 reviews
Rating 8 - Good. 18 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jackson

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021

10/10 Excellent

Dorthe Fredsgaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Flavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely young couple getaway
The hotel is modern yet cozy. Spa area is fantastic, the restaurant & free breakfast were great! Nice staff but English was a little spotty. No one told us they had a shower room in the luggage storage area so if you need to rinse before you takeoff and leave the area after checkout you can do so! We also didn't know there was a gym. Little cumbersome to walk to and from town if you miss the limited bus right outside the hotel, but lovely walk nonetheless. Overall highly recommend
Stayed 5 nights in Dec 2017

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Zimmer, modern. Die Speiseauswahl ist sehr breit (positiv), und auch super Qualität. Wir haben diverse Menüs probiert und alles war sehr lecker.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maristela

Stayed 1 night in Feb 2024

10/10 Excellent

NATASHIA LIZBETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super Hotel mit nettem Personal
Das Hotel war für eine Nacht super. Leider waren zu unserem Zeitraum nur noch die älteren Zimmer verfügbar, was für eine Nacht ganz okey war. Das nächste mal werde ich die neue Zimmerkategorie ausprobieren. Der Service und Freundlichkeit des Personals war sehr nett. Kommen gerne wieder hierher. Auch eine Super Ausgangslage für Wanderungen im Sommer wie auch zur jetzigen Jahreszeit.
Stayed 1 night in Dec 2023

10/10 Excellent

sascha

Stayed 1 night in Feb 2023

10/10 Excellent

Filippo

Stayed 1 night in Feb 2023

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Privilégier la partie neuve de l’hôtel qui dispose de chambres récentes. Excellents petit déjeuner et restaurant.
Stayed 4 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Tobias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welness war wegen corona voll. Sonst sehr angenehmes Hotel
Stayed 1 night in Jan 2022

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Sport-Hotel
Tolles Hotel direkt an der Loipe, den Winterwanderwegen und der Bushaltestelle.
Stayed 2 nights in Jan 2022

10/10 Excellent

Inti

Stayed 2 nights in Sep 2021

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Ruedi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herbsttage im Engadin
Gerne immer wieder! Wir waren bereits zum Zweiten mal in diesem Hotel zu Besuch. Freundliches Personal, gutes Essen, schöne und zweckmässige Zimmer zeichen dieses Hotel aus.
Stayed 2 nights in Oct 2020

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholsame Tage im Engadin
Es war mein zweiter Aufenthalt im Palü. Sehr aufmerksames und freundliches Personal. Feine Küche. Für mich sehr wichtig, grosszügige Einzelzimmer.
Stayed 5 nights in Jul 2020

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Gastfreundschaft
Der Aufenthalt war wunderbar. Das Arvenzimmer ist sehr schön zum Bernina ausgerichtet was einen herrlichen Blick in die Berge ermöglichte.
Stayed 7 nights in Jan 2020

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal ist super freundlich und hilfsbereit auch das Zimmer war sauber und wie auf den Bildern zu erwarten. Wenn der Hotelgast oberhalb von uns die WC Spülung betätigt hat, hörten wir das sehr gut. Leider war das Hotel auch ausgebucht, deshalb konnten sie nichts unternehmen. Ansonsten hat uns unseren Aufenthalt im Hotel Palü sehr gut gefallen.
Stayed 4 nights in Dec 2019

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019