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Vale Resort

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Vale Resort

Exterior
Sauna, steam room, body treatments, body scrubs, facials
Exterior
Property amenity
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk

Explore the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    10 min drive
  • St. Fagans National Museum of History
    11 min drive
  • Principality Stadium
    17 min drive
  • Cardiff (CWL-Cardiff Intl.)
    23 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 20.0 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 32 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Llanerch Vineyard Hotel

Parking included
Free WiFi
Restaurant
Breakfast available
4.8 out of 5, Exceptional, (470)
The price is CA $125
per night
CA $150 total
includes taxes & fees
12 Jan - 13 Jan
Llanerch Vineyard Hotel

About the area

Pontyclun

In Pontyclun .At this Pontyclun hotel, you'll be within 3 miles (5 km) of Llantrisant Castle and 6 miles (10 km) of Creigiau Golf Course. Dyffryn Gardens and Arboretum and The Royal Mint Experience are also within 6 miles (10 km).

What's nearby

  • The Royal Mint Experience - 10 min drive
  • St. Fagans National Museum of History - 11 min drive
  • Cardiff Castle - 16 min drive
  • Principality Stadium - 17 min drive
  • Cardiff Bay - 17 min drive

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪The Fox and Hounds - ‬12 min drive
  • ‪The Pipeworks Bar - ‬8 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly 4-star hotel with 2 restaurants
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. An indoor pool, a spa tub, and a fitness center are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Vale Resort offers 143 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Welsh

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 14.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 3 outdoor tennis courts
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 22 2024 to December 10 2024 (dates subject to change):
  • One of the swimming pools
  • Sauna
  • Spa tub
The property will be renovating from October 24 2024 to December 10 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 862 reviews" "
Rating 8 - Good. 233 out of 862 reviews" "
Rating 6 - Okay. 86 out of 862 reviews" "
Rating 4 - Poor. 32 out of 862 reviews" "
Rating 2 - Terrible. 20 out of 862 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Melody, Calgary

Travelled with group
Disliked: Staff & service
The room had a weird layout and a terrible ceiling design if you are tall. The staff was not particularly helpful nor friendly-particularly as we wound up in an adjoining room with loud and rude neighbours. We had to call the reception at 10 pm to ask them to speak to the people next door as they were excessively loud. Food and drinks were very expensive as well. Would not recommend.
Stayed 1 night in Sep 2024

4/10 Poor

Barry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unwelcoming
Nice room with view over to the hills Staff rushed and not welcoming on check in Bar area was dirty sticky tables, opted to drive out and eat because of this. Clearly a busy but under staffed place
Stayed 1 night in Sep 2024

4/10 Poor

Jean

Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

terry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating
Stayed 1 night in Jul 2024

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great service
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Sep 2024

4/10 Poor

Marc

Stayed 2 nights in Aug 2024

8/10 Good

Hugh

Travelled with group
An excellent choice for an overnight stay in the Cardiff / Penarth area
Stayed 1 night in Sep 2024

10/10 Excellent

Alice

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Stayed 1 night in Aug 2024

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, amenities
Beautiful grounds but rooms decor was a little tired and we had to cancel breakfast as the queue was so long.
Stayed 1 night in Aug 2024

10/10 Excellent

Cathryn

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Hettie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and staff were fantastic, could not recommend enough. The food was tasty but the had difficulty with our order and was not as good as our first night's food. Would still go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay, absolutely fell in love with this place. Would highly recommend and good price for everything you get!
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Beautiful hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Very nice hotel , really enjoyed staying here , fabulous breakfast one of the best in a hotel stay . Would recommend to family and friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

A

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Beverly

Liked: Staff & service
Disliked: Cleanliness
We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work
Stayed 1 night in Aug 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden room
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024