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Mantra Heritage

4.0 star property
4-star hotel near Macrossan Street

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Photo gallery for Mantra Heritage

Outdoor pool
2 Bedroom Dual Key Swim Out
Coffee/tea maker, electric kettle
Property grounds
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
16 Warner Street, Port Douglas, QLD, 4877
  • Anzac Park
    ‪3 min walk‬
  • Macrossan Street
    ‪3 min walk‬
  • St Mary's by the Sea Chapel
    ‪3 min walk‬
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    ‪5 min drive‬

Room options

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 108 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

View all photos for Hotel Room

Hotel Room

Hotel Room

  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Swim Out

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

1 Bedroom Swim Out

  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for 2 Bedroom Dual Key Swim Out

2 Bedroom Dual Key Swim Out

2 Bedroom Dual Key Swim Out

  • 121 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Dual Key

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Dual Key

  • 108 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed OR 1 King Bed and 1 Queen Bed

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Mantra PortSea

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (845)
The price is CA $160
per night
CA $160 total
includes taxes & fees
17 Mar - 18 Mar
Mantra PortSea

About the area

Port Douglas

City center retreat .With a stay at this Port Douglas hotel, you'll be steps from Macrossan Street and within a 10-minute walk of Four Mile Beach. Anzac Park and St Mary's by the Sea Chapel are also within half a mile (1 km).

What's nearby

  • Macrossan Street - 3 min walk
  • St Mary's by the Sea Chapel - 3 min walk
  • Sugar Wharf - 4 min walk
  • Crystalbrook Superyacht Marina - 6 min walk
  • Four Mile Beach - 10 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 65 min drive

Restaurants

  • ‪Tin Shed - ‬4 min walk
  • ‪Wicked Ice Creams - ‬5 min walk
  • ‪Paddy's Port Douglas - ‬5 min walk
  • ‪N17 Burger Co - ‬4 min walk
  • ‪Rattle N Hum - ‬4 min walk

About this property

Mantra Heritage

4-star hotel near Macrossan Street
Mantra Heritage offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, tour/ticket assistance, and a garden are also featured at Mantra Heritage. Free self parking is available.

This 4-star Port Douglas hotel is smoke free.

  • 39 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Mantra Heritage offers 39 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Port Douglas hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (surcharge) are also available. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Outdoor pool
  • Hot tub

Accessibility

  • Elevator

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 43.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 43.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Mantra Heritage Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 130 out of 340 reviews
Rating 8 - Good. 128 out of 340 reviews
Rating 6 - Okay. 51 out of 340 reviews
Rating 4 - Poor. 27 out of 340 reviews
Rating 2 - Terrible. 4 out of 340 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

BRAN, CONROE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom unit was great for family of 4.
Stayed 1 night in Nov 2024

10/10 Excellent

Krystle

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property in the heart of Port Douglas. Very clean and friendly staff. Would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Andrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy and convenient location, staff were very friendly and helpful, would stay again
Stayed 4 nights in Nov 2024

8/10 Good

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel in the heart of the Main Street, The room was clean , tidy and comfortable. Only real negative of this hotel is for anyone with mobility issues.. there are lots of stairs around the hotel and the lift doesn’t take u to all rooms .
Stayed 5 nights in Nov 2024

8/10 Good

Glenn W, cohuna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is well situated in town. We had a Hotel style room which was spacious enough but looking tired in some areas.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was awesome. Room well presented. Air conditioner on. I’d fix the magnetic lock to the shower is all, creates a puddle. But other than that, thumbs up.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Travelled with partner
easy access, nice rooms and affordable ◡̈
Stayed 1 night in Nov 2024

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, amenities
The location of the facility was good being in the centre of the town, close to shops and restaurants. Unfortunately we were on the second floor and the lift was not working and therefore had to carry heavy bags up and down three flights of stairs which was not communicated prior to our stay. I was under the impression that the lift was being fixed but it was still not fixed when we left - this was poor communication and there was assumption that we were physically capable of navigating stairs on a daily basis.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ennio

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Port Douglas easy access to the restaurants/shops and a short walk to the beach. The staff went out of their way to accommodate all of our needs/answer questions/book transport/day trips.
Stayed 7 nights in Oct 2024

8/10 Good

Gordon Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. In walking distance.
Stayed 5 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mantra Heritage is perfectly located at touching or walking distance to all the action, being right on Macrossan Street. The staff (especially Eddie and Paula) were really helpful with inquiries and booking for other attractions. We'd definitely return. 😎
Stayed 4 nights in Sep 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable suite. Balcony overlooking the pool. Overall a relaxing stay.
Stayed 4 nights in Aug 2024

8/10 Good

GARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how central the property was to everything especially dining and shopping. Everything was within easy walking distance so we didn't need a car. The room was very well appointed. We loved having the spa as well.
Stayed 7 nights in Jul 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located right next to shops/restaurants. We would definitely choose Heritage again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mary Joy

Stayed 1 night in Jul 2024

6/10 Okay

peter

Disliked: Property conditions & facilities
You get what you pay for, basic in a great local.
Great location in the heart of Port Douglas’s shops. Restaurants and bars. However the facilities are sadly dated and a full renovation is needed, the pools were tragic. You get what you pay for!
Stayed 3 nights in Jul 2024

6/10 Okay

Martina Patricia

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Some rooms are very tired. Our power went out and we had to move rooms. Luckily it was an upgrade to a much better room. The Manager was great to deal with.
Stayed 7 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kamilla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property, very happy with our time at Mantra. Close to everything, clean, and amenities/ pool were wonderful.
Stayed 1 night in Jun 2024

8/10 Good

YURI

Travelled with family
Liked: Staff & service, property conditions & facilities
・Tea stains on the dishes were noticeable. It would be best to bleach them. ・After dinner, when I went to bed, it was a little chilly so I asked for a blanket, but I was told that the service had ended and they couldn't give one to us. ・The room smelled moldy ・There were food crumbs on the dining chairs that looked like they had been there for a while.
Stayed 1 night in May 2024

6/10 Okay

Syrie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was mouldy, the room smelt like mould. The lights flickered (bathroom and bedsides) no one at reception, hard to find the room!! The people we travelled with had better rooms 😭
Stayed 1 night in Apr 2024

8/10 Good

Michael

lovely pool for an evening dip, a bit noisy with kids during the day. Loved our private deck and access
Stayed 4 nights in Apr 2024

8/10 Good

Joanne, Hope Vale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024