6/10 – Acceptable
Michelle R.
6 mai 2025
Points forts : Propreté
Super cute! Great kayaking! But you are on your own if anything goes wrong!
Great location for kayaking! This house is on a canal off the Mud River, which later connects to the Weeki Wachee for an enjoyable day's paddle. BUT...We booked 5 people ( it is listed for 6 people) and there were only linens for 4 people. When we messaged the Host about this, he replied "Thanks for reaching out, and I’m really sorry that the extra linens weren’t available as expected. Unfortunately, I’m unable to drop off additional ones during your stay. In the past, we’ve had extra linens go missing or be taken by previous guests, and it looks like that may have happened again. I completely understand this isn’t ideal, and I really appreciate your patience and understanding. If there’s anything else I can help with during your stay, please don’t hesitate to let me know." Yes Jason, you are right. It really isn't ideal to only have linens for four people when you have booked a place for five. How do you decide who gets the bed pillows and washcloths. Which people get sheets and which ones don't? After several messages back and forth over the days of our stay, he did offer to reimburse us for what we had purchased to get by. Unfortunately, my son had not kept the receipt for the sleeping bag that he bought, so the host refused to offer any compensation. Sometimes things happen. But inventory should be done between guests and it shouldn't be our job to fix it. You could have had linens delivered. Easy and done! And the next guests would have linens.
Michelle R.
Séjour de 3 nuits en avril 2025