DoubleTree by Hilton Hotel Portland

4.0 star property
South Portland guestrooms with free WiFi

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Room, 2 Double Beds
Reception
Lobby
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Thompson's Point
    ‪8 min drive‬
  • Hadlock Field
    ‪8 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds

  • 29.7 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

South Portland

Near the airport.Stay at this South Portland hotel and you'll be within half a mile (1 km) of Maine Mall and 2 miles (3 km) of Sable Oaks Golf Course. Tate House Museum and Casco Bay are also within 3 miles (5 km).

What's nearby

  • Maine Mall - 1 min walk
  • Maine Medical Center - 7 min drive
  • Thompson's Point - 8 min drive
  • State Theatre - 8 min drive
  • Cross Insurance Arena - 9 min drive

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

DoubleTree by Hilton Hotel Portland

South Portland guestrooms with free WiFi
DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

  • 220 guestrooms or units
  • 9 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1973
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 12.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 502 out of 1080 reviews" "
Rating 8 - Good. 259 out of 1080 reviews" "
Rating 6 - Okay. 130 out of 1080 reviews" "
Rating 4 - Poor. 97 out of 1080 reviews" "
Rating 2 - Terrible. 92 out of 1080 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

CHRISTINE, KENNEBUNKPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a room close to PWM for an early morning flight and for the price it was clean safe and convenient with a shuttle. The property is a little bit “tired” but the staff was really nice from check-in to checkout as well as shuttle driver

10/10 Excellent

CHRISTINE, KENNEBUNKPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matthew at check in was very friendly and courteous. He got me checked in quickly with hot cookies and arranged a shuttle to the airport and pulled up my Hilton rewards
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, free parking
Stayed 1 night in Nov 2024

6/10 Okay

Casey

Liked: Staff & service, property conditions & facilities
Good option near the airport. Would stay again if I needed to when flying PWM
Stayed 1 night in Sep 2024

4/10 Poor

Frank

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is tired. The room heat did not work, the shower didn’t work, the door lock didn’t work and one of the 2 elevators didn’t work. Staff is very nice.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Ty

Stayed 1 night in Sep 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, amenities
Very happy with I stay here! The bed was so comfortable, the staff were kind and helpful, and it was clean and bed bug free!
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice and convenient to the airport. Decent dining options around
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy heater
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

ryan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff
Check in was great. The staff were welcoming and more than pleasant. The room could have used a little more care. Items left from previous person and something’s not refilled but otherwise clean. Oh and the cookies were great
Stayed 1 night in Oct 2024

8/10 Good

Cherry

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
At check in, no information about breakfast etc, just room key given and had to ask where to park. We did like the cookies offered and welcomed those. We found the rooms spacious and clean with good amenities like coffee fridge microwave etc. We only got 1 and 1/2 set of towels for two people which were not soft. The room was not serviced on our second day. When going down to reception to ask why the room was not serviced I was told you have to request it. This would have been nice to know. Spent the day out and came back to an un serviced room. We could have used another trash can in the room, only one was found in the bathroom. Other than that the hotel was convenient (but noisy) next to 95, close to airport , shopping mall with plenty of places to eat and shop. Quick 15 min drive to old Port/downtown Portland.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 5 nights in Sep 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Double room was very spacious. But the "separate bedroom" had a wall with a large walk-through opening into the sitting area. No closed wall, no closable door. So the person who went to bed early did not have a quiet, dark room for sleeping, since the other person was up with lights on in the sitting area.
Stayed 1 night in Oct 2024

4/10 Poor

Taralynn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star hotel at best!
I’m surprised they rate themselves with “4 stars”. Not even close. The beds were so uncomfortable, couldn’t get a good nights sleep. The tub had an extremely slow drain so you had to shower in 5 minutes to avoid a flood. Maintenance was unresponsive. The ceiling had peeling paint. Overall poor conditions. Front desk not accommodating by any means.
Stayed 2 nights in Oct 2024

4/10 Poor

paul, Hope

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown and not kept up in the cleanliness department.
Stayed 1 night in Oct 2024

10/10 Excellent

shinsuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with partner
Bathroom was too small and toilet was not working properly. We stayed two nights and we did not get our room cleaned up after our first night. We had to call twice to get extra towels. It seemed like the hotel was short on staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

HR

Stayed 1 night in Oct 2024

10/10 Excellent

Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall, good service. Only one working elevator, post Covid they do not clean room during stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ray

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice hotel, everything was good.
Stayed 1 night in Oct 2024

8/10 Good

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. Close to airport, mall, lighthouse. Clean.
Stayed 3 nights in Oct 2024