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DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel near Maine Mall in South Portland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Reception
Lobby
Room, 2 Double Beds
Coffee shop

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Laundry
    Laundry
  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    1 min walk
  • Sable Oaks Golf Course
    18 min walk
  • Thompson's Point
    8 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    5 min drive

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 29.7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 29.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Casco Bay Hotel, Ascend Hotel Collection
Breakfast included
Free airport shuttle
Pet-friendly
Parking included
4.2 out of 5, Very good, (2375)
The price is CA $105
per night
CA $115 total
includes taxes & fees
5 Dec - 6 Dec
Casco Bay Hotel, Ascend Hotel Collection

About the area

South Portland

Near the airport.Stay at this South Portland hotel and you'll be within half a mile (1 km) of Maine Mall and 2 miles (3 km) of Sable Oaks Golf Course. Tate House Museum and Casco Bay are also within 3 miles (5 km).

What's nearby

  • Maine Mall - 1 min walk - 0.1 km
  • Maine Medical Center - 7 min drive - 7.3 km
  • Thompson's Point - 8 min drive - 6.9 km
  • State Theatre - 8 min drive - 8.0 km
  • Cross Insurance Arena - 9 min drive - 8.6 km

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel near Maine Mall in South Portland
DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

  • 220 guestrooms or units
  • 9 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1973
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 12.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1030 reviews" "
Rating 8 - Good. 250 out of 1030 reviews" "
Rating 6 - Okay. 130 out of 1030 reviews" "
Rating 4 - Poor. 90 out of 1030 reviews" "
Rating 2 - Terrible. 89 out of 1030 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Great hotel, AC can be a little tricky, was very clean Check in staff was excellent and love the cookies !
Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I was suppose to have a wake up call but it never took place.
Stayed 1 night in Aug 2024

8/10 Good

Reynold A

Liked: Cleanliness, staff & service, property conditions & facilities
My room had an automatic door that I did not request and really didn't like. Also, the round buildings with all the doors coming together near the center makes for a lot of noise.
Stayed 1 night in Aug 2024

8/10 Good

Dorothy

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service at check in and at breakfast was wonderful. Very clean hotel. One of the two elevators was out of service.
Stayed 1 night in Aug 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went as expected! Great 2 night stay, easy free parking, quiet, and helpful staff
Stayed 2 nights in Aug 2024

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay, the room and hotel grounds were clean and had friendly staff. the bathroom could use some TLC but nothing that ruin our experience. We always appreciate the warm cookies! good location, short drive to downtown.
Stayed 3 nights in Aug 2024

6/10 Okay

Evelyn, Middletown

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
When i checked in i was given the wrong room number and when I went up to the room someone was already in there. This was a very embarrassing situation. Then I was given another room and that one was also taken. The front desk staff did not even apologize or anything even though i had to go down twice to get the situation rectified. Very unprofessional
Stayed 1 night in Aug 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cover to the quilt was soiled. The soap containers were empty when we arrived and had to ask for someone to refill them. Only two sets of towells for four of us. No bars of soap in the room when we arrived. Everything was taken care of after we contacted the frone desk. Everyone was friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

scott

Liked: Property conditions & facilities
Customer service was great
Stayed 1 night in Aug 2024

8/10 Good

Sherry Ann

Stayed 1 night in Aug 2024

6/10 Okay

Patsy

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel was very dated and was not clean. However, the staff was friendly. The hotel is certainly not worth the rate of $300.
Stayed 3 nights in Aug 2024

8/10 Good

Heidi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tara

Stayed 1 night in Aug 2024

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Unable to get 2 rooms on the same floor at check-in seemed strange but overall a plesant stay.
Stayed 2 nights in Aug 2024

4/10 Poor

Richard

Stayed 1 night in Aug 2024

8/10 Good

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible from downtown Portland. Right across from the mall. Everything you would expect from a Doubletree.
Stayed 2 nights in Aug 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Aug 2024

4/10 Poor

ROSE ANN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Housekeeping didn’t come to the room two days in a row. We dumped our own garbage in an outside can because it wasn’t picked up. When they did come to the room they didn’t leave full sets of towels. Either missed the bath mat or hand towels. The wallpaper was obviously peeling and mold stains in the shower. Not worth the extra money! Disappointing for a Double Tree.
Stayed 4 nights in Aug 2024

8/10 Good

Laurie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only complaint is the grout in the sink (only visible in the reflection in the mirror) looks like black mold
Stayed 2 nights in Aug 2024

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Geralynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024