Hilton Garden Inn Portland Downtown Waterfront

3.0 star property
3-star Art Deco hotel near Casco Bay Lines Ferry Terminal

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March 2025

Photo gallery for Hilton Garden Inn Portland Downtown Waterfront

Aerial view
Lobby
Indoor pool
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
65 Commercial St, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪1 min walk‬
  • Merrill Auditorium
    ‪9 min walk‬
  • Cross Insurance Arena
    ‪10 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner (Water View)

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Water View

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Water View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Water View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 5
  • 2 Queen Beds

1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds with Sofa bed, Water View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Portland

Heart of Portland.You'll be steps from Casco Bay Lines Ferry Terminal and within a 10-minute walk of Merrill Auditorium with a stay at this Downtown Portland hotel. Also, Cross Insurance Arena is within half a mile (1 km) and Wadsworth-Longfellow House is within 2 miles (3 km).

What's nearby

  • Casco Bay Lines Ferry Terminal - 1 min walk
  • Merrill Auditorium - 9 min walk
  • Cross Insurance Arena - 10 min walk
  • Portland Museum of Art - 16 min walk
  • State Theatre - 17 min walk

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 8 min drive

Restaurants

  • ‪Luke's Lobster Portland Pier - ‬5 min walk
  • ‪Brickyard Hollow Brewing Company - ‬3 min walk
  • ‪Eventide Oyster Co - ‬3 min walk
  • ‪The Porthole - ‬3 min walk
  • ‪Speckled Ax - ‬6 min walk

About this property

Hilton Garden Inn Portland Downtown Waterfront

3-star Art Deco hotel near Casco Bay Lines Ferry Terminal
Hilton Garden Inn Portland Downtown Waterfront offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 720 square feet (67 square meters) and includes conference space. The business-friendly Hilton Garden Inn Portland Downtown Waterfront also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 2003
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Portland Downtown Waterfront offers 120 accommodations with complimentary bottled water and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 40.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 10.00-16.00 for adults and USD 6.00-6.00 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 16.00 for adults, and USD 6.00 to 6.00 for children
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 01-0533378

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront
Hilton Garden Inn Waterfront Hotel Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Portland Hilton Garden Inn
Hilton Portland Waterfront
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland

Hilton Garden Inn Portland Downtown Waterfront Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1002 reviews" "
Rating 8 - Good. 199 out of 1002 reviews" "
Rating 6 - Okay. 54 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Kamie

Stayed 4 nights in Oct 2024

8/10 Good

Janice

Travelled with group
Very little water pressure in the shower.
Stayed 2 nights in Oct 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Lindsay

Liked: Staff & service
Good location
Location was perfect as it was very easily walkable to everything we wanted to see/do and both restaurants where we had dinner reservations. Front desk staff was friendly and valet service was very quick whenever we needed our car. Room was comfortable but bathrooms could use updating. The water pressure in the shower was low and water never really got more than lukewarm.
Stayed 2 nights in Oct 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel, a little annoying that valet parking is required to be paid for and no other option.
Stayed 1 night in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and nice accommodations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an ideal location, within walking distance of dining options and our scheduled city tour starting point. The hotel was top notch. A free breakfast would have been nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time, the hotel is located in the middle of town and we were close to restaurant, bars and shopping.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented on of the suites, which we normally don't do. It was AWESOME for the huge window views and space. Fun way to spend the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay...wish we had a better view but only rooms without view were left. Unfortunately we saw a number of homeless persons in the area since last we visited
Stayed 3 nights in Oct 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Walter, Bushkill

Travelled with partner
Liked: Amenities, property conditions & facilities
From the valet parking to the reception desk, and all staff involved, was an excellent experience. However, the nightmare began once in the room. Found room in excellent condition but lacking hangers; once requested, waited over an hour for requested hangers to arrive. Safe in room, located in closet, was not secured to the closet wall, came loose from it anchor and nearly crushed my foot. Once this situation was reported, took another day to resolve the issue. Hotel failed to clean room, make up beds and provide clean towels, during the attempted repair of the safe. The only saving grace was the action of staff members for the restaurant during breakfast, who provided excellent service - thanks to Amber and Sylvia. I have to credit the Guest Service Manager, who responded immediately to my “Guest Survey” and refunded my entire valet parking cost for my 3 nights’ stay. And, informed me, via email, that this situation will be used as a strong lesson for staff improvements. Willing to return if these issues are resolved.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was respectful and friendly. The mom & daughter at the morning breakfast are absolutely lovely! Always had a smile and just had the best service to start the day! Valet service guys were top notch!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

DIXIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and room. Staff were friendly. Breakfast was good. Close to everything for shopping and restaurants. It’s right across the street from the Ferry to Peaks Island, which was worth the time to explore there. (Definitely rent a golf cart to get around the island). Gorgeous sites!
Stayed 2 nights in Sep 2024

6/10 Okay

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight stay. Did not like the $50 they charged when i checked in. 35 a day for parking and 15 credit to use if not you get it back. Have not got it credited back 2 days later. If i wanted a 15 credit i would have asked. Seemed dumb
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The hotel room was exactly what we needed and the service was excellent. The pool and jacuzzi could use a bit of maintenance though.
Stayed 1 night in Sep 2024