Holiday Inn Portland-By the Bay, an IHG Hotel

3.0 star property
3-star hotel in Downtown Portland

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Portland-By the Bay, an IHG Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Free airport shuttle
  • Parking available
  • Room service
  • Pool

Explore the area

Map
88 Spring St, Portland, ME, 04101
  • Portland Museum of Art
    ‪3 min walk‬
  • Cross Insurance Arena
    ‪4 min walk‬
  • State Theatre
    ‪5 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪18 min drive‬

Room options

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.8 out of 10
Exceptional
(6 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(25 reviews)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Premium Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(55 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Corner

8.4 out of 10
Very good
(13 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Bay View, Corner

  • Bay view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(84 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Portland

Downtown Portland stay.With a stay at this Downtown Portland hotel, you'll be steps from Charles Q. Clapp House and Portland Museum of Art. Casco Bay and Cross Insurance Arena are also within half a mile (1 km).

What's nearby

  • Portland Museum of Art - 3 min walk
  • Cross Insurance Arena - 4 min walk
  • State Theatre - 5 min walk
  • Merrill Auditorium - 12 min walk
  • Maine Medical Center - 18 min walk

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 18 min drive

Restaurants

  • ‪Taco Escobarr - ‬3 min walk
  • ‪Arcadia - ‬5 min walk
  • ‪Aura - ‬5 min walk
  • ‪Speckled Ax - ‬3 min walk
  • ‪Yosaku - ‬4 min walk

About this property

Holiday Inn Portland-By the Bay, an IHG Hotel

3-star hotel in Downtown Portland
As a guest of Holiday Inn Portland-By the Bay, an IHG Hotel, you'll find an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 29999 square feet (2787 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay, an IHG Hotel. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Portland-By the Bay, an IHG Hotel was completed in July 2020.

This 3-star Portland hotel is smoke free.

  • 239 guestrooms or units
  • 11 levels
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Portland-By the Bay, an IHG Hotel offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (USD 20.00 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free roundtrip airport shuttle from 6:30 AM - 9:00 PM
  • Airport shuttle on request
  • Free area shuttle up to 2 miles
  • Free roundtrip train station shuttle from 6:30 AM - 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:00 AM: USD 6-25.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bike parking
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 26 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1107 reviews" "
Rating 8 - Good. 282 out of 1107 reviews" "
Rating 6 - Okay. 86 out of 1107 reviews" "
Rating 4 - Poor. 36 out of 1107 reviews" "
Rating 2 - Terrible. 27 out of 1107 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 1 night in Jan 2025

8/10 Good

SHARON, CASWELL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sabrina

Stayed 1 night in Nov 2024

8/10 Good

JOHN, APEX

Stayed 1 night in Oct 2024

10/10 Excellent

DIANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2024

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Location
Staff was very friendly and helpful. Location is great. Walkable distance to Old Port and restaurants.
Stayed 5 nights in Oct 2024

4/10 Poor

Kirsty

Stayed 1 night in Jul 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very nice! Exactly what we needed
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Slightly dated but clean. Staff was great, but definitely needed more staff in dining areas. Limited menu options. Food came out hot, but took a long time. Three items ordered and one never came, other was wrong.
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Multiple walkable food options, right near the arena, but a lot of noise at the time of my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient location. Parking not great (extra fee for this and spots were limited).
Stayed 1 night in Oct 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service, room comfort
Door lock was broken, no hot water.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, affordable rates. Clean, comfortable. Staff is friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Robby, Guthrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at the Holiday Inn. The staff was kind and helpful. We enjoyed our room. The view from the ninth floor of the bay was amazing. The bed was quite comfortable. We appreciated the choice of pillows. The bathroom was a good size. We liked the Dove products used. The area around the hotel was great. We could walk to the main street for shops and restaurants. The Old Port area was also walkable. Overall, we enjoyed our stay here!
Stayed 2 nights in Oct 2024

8/10 Good

Ja

Travelled with family
Liked: Property conditions & facilities
Centrally located. Walking distance to downtown, waterfront, west and east ends. Convenient to access many excellent restaurants, bakeries and cafes. Portland Art Museum is just across the street, which we enjoyed. Premium room we had was spacious and comfortable with two large windows, creating light and airy feel in the room. If it weren’t for other accommodations we had already, we would stay additional nights. Front desk staff was generally responsive and we had a nice housekeeping staff who tidied up our room nicely once when service was requested. The only improvement I suggest is to let guests know of complimentary tea and coffee upon check in. We only found out it half way through our stay and wish we knew about it earlier because it was nicer than in room coffee machine, which by the way did not work.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bryanna

Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was bright, clean with nice view of port. Location was excellent, walkable to restaurants and port
Stayed 2 nights in Sep 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

James, North Falmouth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for our 4 day stay in Portland! Very clean, and quiet room. Nice lounge and great hotel staff! Will definitely stay there again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! I didn’t know that it wasn’t complimentary though.
Stayed 2 nights in Sep 2024