Let me start by saying that this hotel is owned by a group that owns two other properties here, one of them being Waves. Normally that is where I stay because I usually have 3 other family members that join, but this year it was just me & my youngest so I decided to get a smaller room. Not again
They don't tell you if you are being put in the hotel or motel. I had no idea it was separate. First, I had booked a room with a kitchenette, they put me in the wrong room & had to move me. In the first room the floors were DIRTY dirty & the shower barely worked. In the second room the floor was also super dirty, & i couldn't get the shower to work. 4 people came to look at it and couldn't figure it out because they are kids. The next day I mentioned it again to a staff supervisor who was really nice but also a kid & asked if I had called the front desk at 930p the previous night to report it lol. Finally the master plumber came & in 2 seconds figured out that the knob was put on backwards. My room had no curtains, just blinds. The people staying at this property sucked. They literally all were smoking weed, which isnt a huge deal except for when youre trying to sit outside with your kid in the sitting area, which is just chairs outside of each room. The beach is 2 seconds away, take a walk. The coffee pods dont match the coffee maker which isnt a huge deal except when there are other issues then it's like this TOO?! Staff is friendly