The Ritz-Carlton, Portland

5.0 star property
5-star luxury hotel near Moda Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Portland

Indoor pool
Lobby lounge
55-inch LED TV with satellite channels, pay movies
55-inch LED TV with satellite channels, pay movies
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Free WiFi
  • Breakfast available

Explore the area

Map
900 SW Washington Street, Portland, OR, 97205
  • Powell's City of Books
    3 min walk
  • Pioneer Courthouse Square
    4 min walk
  • McMenamins Crystal Ballroom
    5 min walk
  • Portland, OR (PDX-Portland Intl.)
    23 min drive

Room options

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Club Executive)

  • 84 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Portland

Heart of Portland.At this Downtown Portland hotel, you'll be within a 5-minute walk of Powell's City of Books and Pioneer Courthouse Square. Travel Portland Visitor Information Center and McMenamins Crystal Ballroom are also within half a mile (1 km).

What's nearby

  • Powell's City of Books - 3 min walk
  • McMenamins Crystal Ballroom - 5 min walk
  • Portland State University - 13 min walk
  • Moda Center - 4 min drive
  • Oregon Convention Center - 4 min drive

Getting around

  • SW 10th & Alder Stop - 2 min walk
  • Portland Union Station - 14 min walk
  • Portland International Airport (PDX) - 23 min drive

Restaurants

  • ‪Bullard - ‬2 min walk
  • ‪Good Coffee - ‬1 min walk
  • ‪Abigail Hall - ‬2 min walk
  • ‪Big E - Downtown Portland - ‬1 min walk
  • ‪Hua Li House - ‬1 min walk

About this property

The Ritz-Carlton, Portland

5-star luxury hotel near Moda Center
The Ritz-Carlton, Portland offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 9 meeting rooms. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the luxury The Ritz-Carlton, Portland. For a fee, parking is available.

This 5-star Portland hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 20 levels
  • Meeting rooms
  • Built in 2023
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Portland offers 251 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65.00 per day)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 20-100 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 60
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (inches): 32
  • Handrails in stairways
  • Stairway handrail height (inches): 32
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Local meal delivery service

More

  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 100 per person
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Ritz Carlton, Portland
The Ritz-Carlton, Portland Hotel
The Ritz-Carlton, Portland Portland
The Ritz-Carlton, Portland Hotel Portland

The Ritz-Carlton, Portland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 96 out of 110 reviews" "
Rating 8 - Good. 5 out of 110 reviews" "
Rating 6 - Okay. 7 out of 110 reviews" "
Rating 4 - Poor. 1 out of 110 reviews" "
Rating 2 - Terrible. 1 out of 110 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Brad, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

judy, davis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new Ritz property with amazing sky like views. Staff / team were phenomenal. Highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Alex, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with lovely rooms and a great pool and jacuzzi with city views. Service slip-ups still prevent it from giving the impression of a true five star hotel. The most notable came the morning we were checking out: I wanted to sleep in and my boyfriend wanted to visit the city early in the morning, and he wouldn’t be back by check out time. He went to drop off his bags with the bell desk first so that I wouldn’t have to take them down when I checked out. Bizarrely, they told him they couldn’t hold his bags until checkout, either because of policy or because the bellman wasn’t on duty yet. That’s an excuse that works fine at a four star hotel; but at a five star property, the staff would be more embarrassed at the thought of a guest having to trundle back upstairs with their bags after being turned away at the front desk. He also noted they didn’t seem sure he was a guest at first: indeed, none of the staff we interacted with after check-in addressed us by name or recognized us. Again, fine for a four star hotel, but illustrates what is lacking here in Portland’s first attempt at a five star property.
Stayed 1 night in Sep 2024

2/10 Terrible

Irene

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark, Draper

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Beite

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms with great amenities and tons of space. Beautiful bathroom with tub. Quiet and dark for a good night’s sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin, arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a disappointing experience during my recent stay. I was charged for a no-show for one night, despite having checked in. The front desk staff printed a receipt with the charge but did not provide any explanation regarding it. I didn't check at that time, only to be found out about this charge later when I came back home. When I called to address the issue and requested the charge be removed, I was promised a confirmation that never arrived. As a result, I had to dispute the charge through my credit card company. This experience reflects poorly on their customer service, and I hope they can improve their communication and resolution processes in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. We will absolutely be back for another stay in the future. My daughter loved the pool. Great views! The gym was very nice as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Janelle

Stayed 1 night in Aug 2024

10/10 Excellent

JoyLynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Juan, Corte Madera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
In General good. The restaurant at the rooftop is beautiful… A great Service by our Waiter with an outstanding personality. However, the quality of the menu can always improve.
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant menus not the best
Stayed 1 night in Aug 2024

6/10 Okay

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true five stars hotel in Portland
Amazing hotel, beautifully appointed and a fantastic spa. Staff was super friendly and accommodating. If you go to Portland, this is definitely the place to stay!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great amenities. We loved the gym and pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024