DoubleTree by Hilton Porto Alegre

3.0 star property
Hotel connected to the convention center in Cristal with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Porto Alegre

Outdoor pool
Outdoor pool
Exterior
Superior Twin Room
Executive Room, 1 King Bed | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
Dr. Oswaldo de Lia Pires, N° 100, Bairro Cristal, Porto Alegre, RS, 90810-240
  • BarraShoppingSul Mall
    4 min walk
  • Orla do Guaíba
    5 min walk
  • Beira-Rio Stadium
    4 min drive
  • Porto Alegre (POA-Salgado Filho Intl.)
    30 min drive

Room options

Executive Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, Accessible

  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

  • Sleeps 4
  • 2 Large Twin Beds

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Porto Alegre

Cristal stay.Within a 10-minute walk of this Cristal hotel, you'll find BarraShoppingSul Mall and Orla do Guaíba. Ibere Camargo Foundation and Prainha do Iberê are also within half a mile (1 km).

What's nearby

  • BarraShoppingSul Mall - 4 min walk - 0.4 km
  • Orla do Guaíba - 5 min walk - 0.5 km
  • Beira-Rio Stadium - 4 min drive - 2.6 km
  • Praia de Belas Shopping - 7 min drive - 5.6 km
  • Holy House of Mercy Hospital - 11 min drive - 8.4 km

Getting around

  • Rodoviaria de Porto Alegre Station - 19 min drive
  • Aeromóvel Station - 33 min drive
  • Salgado Filho Intl. Airport (POA) - 30 min drive

Restaurants

  • ‪Havanna - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Salvador Brewing Co. - ‬4 min walk
  • ‪Press Café - ‬9 min walk
  • ‪Bella Gula - ‬7 min walk

About this property

DoubleTree by Hilton Porto Alegre

3-star hotel in Cristal, connected to a shopping center
DoubleTree by Hilton Porto Alegre offers its guests an outdoor pool, a steam room, and a fitness center. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly DoubleTree by Hilton Porto Alegre also features laundry facilities, room service (during limited hours), and an elevator. Parking is available for a fee.

This 3-star Porto Alegre hotel is smoke free.

  • 141 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Dining venue
DoubleTree by Hilton Porto Alegre offers 141 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. This Porto Alegre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Languages

English, Portuguese

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 95.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Room service available

Things to do

  • Designer stores
  • Fitness center
  • Outdoor pool
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Individually furnished
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 95.00 per day
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

DoubleTree by Hilton Porto Alegre Hotel
DoubleTree by Hilton Porto Alegre Porto Alegre
DoubleTree by Hilton Porto Alegre Hotel Porto Alegre

DoubleTree by Hilton Porto Alegre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 142 out of 217 reviews" "
Rating 8 - Good. 39 out of 217 reviews" "
Rating 6 - Okay. 17 out of 217 reviews" "
Rating 4 - Poor. 8 out of 217 reviews" "
Rating 2 - Terrible. 11 out of 217 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned
Stayed 4 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
The Loacation is Amazing!
The loacation is amazing! Nice hotel and the bed was very comfortable. That said, they definately have room for improvement. Breakfast area was very disorganized and the employees appreared very overwhelmed. And the layout of our room was much different than the photos online and did not make sense. The TV block our amazing view of the river, which was very disappointing.
Stayed 2 nights in Feb 2024

8/10 Good

Renata Blumer

Stayed 6 nights in Dec 2023

10/10 Excellent

Luciana

Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

glauber

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
servico ruim.
muita demora para fazer o check out. somente 1 balcào de atendimento. garagem com taxa de R$ 95,00 e 40 minutos de demora para buscarem o carro....
Stayed 1 night in Aug 2024

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista incrível, funcionários simpáticos e atenciosos.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista maravilhosa e funcionários simpáticos e atenciosos.
Stayed 2 nights in Aug 2024

6/10 Okay

ENRICO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Falha no serviço de atendimento geral. Faltam alguns itens de higiene pessoal, vistos em hoteis da categoria.
Stayed 1 night in Jul 2024

2/10 Terrible

RUDY

Travelled with family
Disliked: Property conditions & facilities
Perda abrupta de qualidade em pouquíssimo tempo
Infelizmente, por não ser a primeira estadia da família no hotel, tivemos um paradigma de como, em pouco tempo, sem decréscimo de qualquer valor na estadia, a qualidade dos serviços e das instalações precarizou-se. A qualidade do café da manhã decaiu bastante, não mais estando à altura da expectativa gerada pelo hotel. Faltam produtos básicos e, para horários mais tardios, percebe-se até a dificuldade de reposição de itens. Nos quartos, sabonetes e shampoos claramente perderam qualidade, ainda que o dispensador sugira ser o mesmo produto de antes. Para uma família de quatro pessoas, o quarto dispunha, inicialmente, de duas toalhas de banho e apenas dois rolos de papel higiênico. Para completar, a manutenção do hotel, mesmo sendo uma estrutura relativamente nova, já deixa a desejar, usando como exemplo estar o vaso sanitário solto e o marco da porta do quarto ter despencado abruptamente em determinado momento da estadia, quase atingindo um de nossos filhos. Ressalvo o esforço e a cordialidade da equipe de funcionários, que claramente tenta contornar as limitações da estrutura que está sendo ofertada aos hóspedes.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Diego

Foi muito boa.
Stayed 1 night in Jul 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

NILTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontal
Muito boa, lical extremamente confortavel.
Stayed 1 night in Jul 2024

4/10 Poor

Rodrigo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O quarto é pequeno, especialmente considerando o valor, em uma cidade bem pouco turística. Mas o mais lamentável foi o estacionamentom. Me cobraram exorbitantes 95 reais pelo pernoite, dizendo que era serviço 24h, e que bastava eu ligar quando saísse do quarto que meu carro estaria me esperando. Pois liguei, e ao chegar no lobby, esperei quase 15 min pelo carro. Lamentável.
Stayed 1 night in Jul 2024

10/10 Excellent

Leila satomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!!!
Apesar das enchentes,o hotel está proporcionando uma hospedagem incrível. A equipe é extremamente atenciosa. Valeu muito a hospedagem!!
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo bom
Stayed 1 night in Jun 2024

8/10 Good

Zara L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendo
Muito bom o hotel, bonito, confortavel, extremamente limpo. Localização excelente, em frente ao rio.
Stayed 1 night in Jun 2024

2/10 Terrible

Laides

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Adriane

Stayed 1 night in Jun 2024

8/10 Good

Carlos Augusto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Marco Antônio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decepção
Esta foi a quinta hospedagem, com minha família, desde a inauguração do Hotel. Sempre houve uma recepção digna do nível do hotel, porém, desta vez, deixaram muito à desejar. Primeiro na recepção quando chega-se de carro, NÃO havia ninguém para recepcionar, nem manobrista, muito menos alguém para ajudar nas bagagens. Eu mesmo tive que buscar um carrinho para as malas, descarregar e levar até o quarto. Ninguém me ajudou. Segundo, na recepção do hotel, que sempre foram tão prestativos, oferecendo um maravilho cookie. Desta vez, nem um chazinho. Realmente foi uma decepção desta vez.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dora M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024