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Holiday Inn Porto Gaia by IHG

4.0 star property
Family-friendly 4-star hotel near Livraria Lello

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Photo gallery for Holiday Inn Porto Gaia by IHG

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Interior
Exterior
Indoor pool, open 10:00 AM to 7:00 PM, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Rua Diogo Macedo, 220, Vila Nova de Gaia, 4400-107
  • Porto Cathedral
    ‪6 min drive‬
  • Ribeira Square
    ‪6 min drive‬
  • Porto Historic Center
    ‪6 min drive‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪30 min drive‬

Room options

View all photos for Suite, Multiple Beds, River View

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, Multiple Beds, River View

  • River view
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room

  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom (Dining Area)

  • City view
  • 75 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, River View

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room, 2 Single Beds, River View

  • River view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

View from room

Suite, 1 Queen Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Dining Area)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 2 Bedrooms (Dining Area)

  • City view
  • 125 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, River View

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed, River View

  • River view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds, River View

View from room

Premium Room, 2 Single Beds, River View

  • River view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room, 2 Single Beds

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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About the area

Vila Nova de Gaia

Mafamude stay.Your stay at this Mafamude hotel places you within 2 miles (3 km) of Porto Historic Center and Ribeira Square. El Corte Inglés de Gaia and Taylor’s Port Cellars are also within 2 miles (3 km).

What's nearby

  • Porto Cathedral - 6 min drive - 4.8 km
  • Ribeira Square - 6 min drive - 5.3 km
  • Porto City Hall - 6 min drive - 5.5 km
  • Porto Historic Center - 6 min drive - 5.6 km
  • Livraria Lello - 7 min drive - 6.3 km

Getting around

  • Vila Nova de Gaia Station - 12 min walk
  • João de Deus Station - 12 min walk
  • Porto Airport (OPO) - 30 min drive

Restaurants

  • ‪Café Belo Ponto - ‬4 min walk
  • ‪Novo Rumo - ‬4 min walk
  • ‪La Tradizionale - ‬4 min walk
  • ‪Dr. Café - ‬3 min walk
  • ‪Restaurante Brasuca - ‬2 min walk

About this property

Holiday Inn Porto Gaia by IHG

Family-friendly 4-star hotel near Livraria Lello
Holiday Inn Porto Gaia by IHG offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 16 meeting rooms. Event space at this hotel measures 18299 square feet (1700 square meters) and includes a conference center. A fitness center, spa services, and multilingual staff are also featured at the family-friendly Holiday Inn Porto Gaia by IHG. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vila Nova de Gaia hotel.

  • 1 building
  • 179 guestrooms or units
  • 22 levels
  • 18299 sq ft of conference space
  • 1700 sq m of conference space
  • Built in 2004
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Porto Gaia by IHG offers 179 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Vila Nova de Gaia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 35 per person (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way)
  • Covered self parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night
  • Facilities fee: EUR 15 per person, per day and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 3681

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Gaia
Holiday Inn Porto
Holiday Inn Porto Gaia
Holiday Inn Porto Hotel
Holiday Inn Porto Hotel Gaia
Porto Gaia
Porto Holiday Inn
Holiday Inn Porto Gaia Hotel Vila Nova De Gaia
Holiday Inn Porto Gaia Hotel
Holiday Inn Porto Gaia Vila Nova De Gaia
Holiday Inn Porto Gaia
Holiday Inn Porto Gaia by IHG Hotel
Holiday Inn Porto Gaia an IHG Hotel
Holiday Inn Porto Gaia by IHG Vila Nova de Gaia
Holiday Inn Porto Gaia by IHG Hotel Vila Nova de Gaia

Holiday Inn Porto Gaia by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 272 out of 464 reviews
Rating 8 - Good. 149 out of 464 reviews
Rating 6 - Okay. 28 out of 464 reviews
Rating 4 - Poor. 7 out of 464 reviews
Rating 2 - Terrible. 8 out of 464 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bharat

Good
Stayed 4 nights in Dec 2024

10/10 Excellent

Clarice

Stayed 1 night in Dec 2024

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El estacionamiento es un
Stayed 2 nights in Nov 2024

8/10 Good

Fernando, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel if you have a short stay breakfast was good the lobby was very nice and the room clean good basic hotel for the price
Stayed 1 night in Oct 2024

8/10 Good

Trinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far enough from the City Center yet close enough to get there.
Stayed 1 night in Oct 2024

10/10 Excellent

david

Travelled with family and small children, Business traveller
Liked: Amenities
Nice hotel
Stayed 3 nights in Oct 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area near the hotel was not really nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to access Porto
Stayed 2 nights in Sep 2024

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Sep 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern property in a quiet area.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view
We picked this place because we had a car and they had parking. Free! Parking is available in the hotel under ground garage or in the hotel parking lot. We did not have any meals here, but they have a restaurant and bar on site. We had a view of Porto and the ocean, ask for a high floor. We had two single beds, but they were together like a king. When traveling in Europe we will go with single beds if they don’t have a king because other wise the beds are too small. Room was clean, staff was great. No microwave, but we had a refrigerator (no freezer) and a kettle. No coffee maker, but out of the 3 hotels we’ve stayed at on this trip it’s the first that a kettle in the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Stayed 4 nights in Aug 2024

6/10 Okay

Parveen

Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, poorly design lobby entrance that has constant lingering cigarette smoke. Inadequate ventilation in smoking area situated at entrance. Yuck
Stayed 5 nights in Sep 2024

10/10 Excellent

MARIBEL

Stayed 1 night in Aug 2024

8/10 Good

Aziz

Stayed 1 night in Aug 2024

2/10 Terrible

Engin

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very disappointing experience at this hotel. I arrived at the hotel 1.5 hours before the official check-in time, hoping to check in early, but the receptionist refused to accommodate me. I understand that early check-in is not always possible, but the way the receptionist handled the situation was completely unprofessional. They were rude and dismissive, offering no explanation or alternative solution. To make matters worse, when the actual check-in time came around, my room still wasn't ready. I ended up waiting well past the check-in time before finally being allowed into my room. The lack of organization and poor customer service left a bad impression, and I certainly won't be staying here again. Avoid this place if you value your time and expect decent service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Great breakfast. Nice staff and parking was available
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

MIguel Angelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MIguel Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Yan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like the service, Tried calling the reception multiple times with no answer, My requests were ignored. The receptionest tried to add an extra charge for the pool usage, although it wasn't mentioned anywhere
Stayed 3 nights in Aug 2024

10/10 Excellent

Abid

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was spacious and clean. The reception staff was cordial.
Stayed 3 nights in Jul 2024