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Neya Porto Hotel

4.0 star property
Family-friendly 4-star hotel near Livraria Lello

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Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Deluxe Twin Room
Rooftop terrace
Rooftop bar, ocean views, open daily
Family Room, Garden View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Museum of Port Wine
    ‪3 min walk‬
  • Crystal Palace Gardens
    ‪11 min walk‬
  • Clerigos Tower
    ‪14 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪23 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout drapes

Classic Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex)

Superior Suite (Duplex)

  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hotel Moon & Sun Porto

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.7 out of 5, Exceptional, (1002)
The price is CA $140
per night
CA $157 total
includes taxes & fees
5 Mar - 6 Mar
Hotel Moon & Sun Porto

About the area

Porto

Massarelos stay.Your stay at this Massarelos hotel places you within 2 miles (3 km) of Ribeira Square and Porto Historic Center. Museum of Port Wine and Alfandega Congress Center are also within half a mile (1 km).

What's nearby

  • Ribeira Square - 15 min walk
  • Livraria Lello - 15 min walk
  • Porto Cathedral - 18 min walk
  • Porto Historic Center - 19 min walk
  • Porto City Hall - 4 min drive

Getting around

  • Monchique Stop - 3 min walk
  • São Bento Station - 18 min walk
  • Porto Airport (OPO) - 23 min drive

Restaurants

  • ‪Restaurante Alfândega Douro - ‬4 min walk
  • ‪Antiqvvm - ‬9 min walk
  • ‪Taberna Cais das Pedras - ‬5 min walk
  • ‪Digby - ‬8 min walk
  • ‪Casa Mara - ‬5 min walk

About this property

Neya Porto Hotel

Family-friendly 4-star hotel near Livraria Lello
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 1346 sq ft of conference space
  • 125 sq m of conference space
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 18 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Bike parking
  • Free bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 381 out of 536 reviews
Rating 8 - Good. 109 out of 536 reviews
Rating 6 - Okay. 28 out of 536 reviews
Rating 4 - Poor. 5 out of 536 reviews
Rating 2 - Terrible. 13 out of 536 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Philip

Stayed 3 nights in Oct 2024

10/10 Excellent

Erez, Great Neck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff. The hotel is new, rooms are clean, rooftop is great, it's on the river but a 10-minute taxi from the city center.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ana

Stayed 2 nights in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the river and wonderful brunch!
Stayed 2 nights in Oct 2024

10/10 Excellent

Vanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony, stone walls, rooftop bar, massager
Stayed 3 nights in Nov 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location. Lovely roof bar
Stayed 3 nights in Oct 2024

10/10 Excellent

David, Cirencester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous clean hotel with lots amenities, including a beautiful cloister that nobody seemed to use which connected to the spa area. The lady in the spa area took time to give a guided tour of the area and it seemed so chilled. The bar area had a lovely view along the river which was lit up nicely at night. The food and drink provided was a really good standard and often brought to the bar area by a robot waitress. I booked the VIP package for the room as we were celebrating and this was amazing. The main part of the town was within walking distance but was well serviced by bus or tram if you don't fancy walking. I would highly recommend this hotel for your stay in Porto. Enjoy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Won Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing to stay there and beautiful views from the room day and night.. full of joy to stay the Neya hotel Porto
Stayed 2 nights in Oct 2024

10/10 Excellent

Mujiba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

hager

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular. The hotel is very elegant and clean. The hotel design is very inviting and modern.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jairo

Stayed 2 nights in Sep 2024

10/10 Excellent

Jilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Neya Porto. What sold us was the rooms facing the river. The photos depict the amazing views of the river from those rooms. The other great part was the location of it made the hotel very quiet at night. Quick and easy uphill walk to all the restaurants and shops which is exactly what we were looking for. We had an early tour one morning and had to leave for the airport early another so we did the breakfast included option and were really glad we did. Great options for a quick and easy breakfast. Highly recommend this hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Agustín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, restaurant and bar a little overpriced
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Fantastic room with river views, helpful staff, great bar. Easy 20 min walk along the river from Ribeira. Would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria, Guaynabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beautiful room with an amazing view of the Douro River and Gaia. parking was available with tight quarters. Food was ok for breakfast though found the rooftop food less desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff! Great service! Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel in Porto. A short walk to the waterfront and lots of shopping dining, activities. Highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

JUANITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the day before we had to leave Portugal and we needed a place with parking for our rental car. Check in went smoothly, the parking garage was clean, safe and secure. The location was walking distance to the Ribeira. And our River View room was the perfect way to end our Portugal trip!!! Opening the window doors and just sitting out watching the boats on the river was a highlight! Staff was all great and the hotel was gorgeous!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah, Philadelphia

Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Stayed 3 nights in Sep 2024

2/10 Terrible

rosa

Stayed 1 night in Oct 2024

4/10 Poor

Margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. I will not recommend it to no one.
Stayed 3 nights in Sep 2024