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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property
Riverfront hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Meeting facility
Daily buffet breakfast for a fee
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
425 Water St, Portsmouth, VA, 23704
  • Portsmouth Naval Shipyard Museum
    ‪2 min walk‬
  • Children's Museum of Virginia
    ‪4 min walk‬
  • Waterside District
    ‪19 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, View

  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

  • 28.4 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, View

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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View from property

Sheraton Norfolk Waterside Hotel

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1003)
The price is CA $620
per night
CA $717 total
includes taxes & fees
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About the area

Portsmouth

On river.With a stay at this Portsmouth hotel, you'll be steps from Portsmouth Naval Shipyard Museum and a 5-minute walk from Children's Museum of Virginia. Waterside District and MacArthur Center are also within 2 miles (3 km).

What's nearby

  • Portsmouth Naval Shipyard Museum - 2 min walk
  • Waterside District - 19 min walk
  • Norfolk Scope - 6 min drive
  • Norfolk State University - 6 min drive
  • Old Dominion University - 10 min drive

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Blue Moon Taphouse - ‬19 min walk
  • ‪Church's Chicken - ‬13 min walk
  • ‪The Bier Garden - ‬8 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5-star hotel near Portsmouth Naval Shipyard Museum
Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 24355 sq ft of conference space
  • 2192 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 17.95-17.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch TV
  • Netflix
  • Pay movies
  • Premium channels
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

panadda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Dwanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very relaxing. Hotel was great
Stayed 1 night in Nov 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I do not like the parking to far to walk to get safely in the hotel...
Stayed 2 nights in Nov 2024

10/10 Excellent

Gwendolen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the water front view Liked the presence of the police office at night time Did not like the ease for anyone to enter the hotel with a long walk to front desk or to the nearest employee
Stayed 2 nights in Oct 2024

10/10 Excellent

Alicia, Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient; staff was extremely friendly and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, property conditions & facilities
On the waterfront. Nothing could be more relaxing or senic
Stayed 1 night in Nov 2024

2/10 Terrible

Stanley

Liked: Cleanliness
Disliked: Staff & service
my room was not cleaned
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024

4/10 Poor

Roselyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay was terrible. Will not stay again.
This was a birthday celebration. Had difficulty crossing the doorway threshold with my wheelchair. Once in, I found dirty towels tossed on tge countertop. Looked about the room and it was seemingly clean. Upon a closer look, I discovered tape hanging from the ceiling as if a banner had been removed, no hand soap in the bathroom, a dirty shower curtain and no bath chair in the roll in shower. It was just as difficult to get in and out of the across its threshold. The hotel staff, though pleasant, was very uninformative. No one could tell me how to correctly access room service, how to connect to television internet or how to turn off the light behind the bed (was told by housekeeping the switch would not control the lamp and was probably miswired). I had attempted several times to call the front desk, housekeeping and room service using the room telephone but no department answered. Calling by chance with my cell phone, I connected with the front desk and was told that I first had to dial 0 to reach the front desk even though I had lf onlf the button on my room . front desk. The phone was marked with the consierges' room number but somehow found itself on the fifth floor. i never did get television internet or room service and navigated over the strives to with a couple of pushes. I was happy to find that the hotel was wheelchair accessible but I don't feel that Marriott strives to provide its disabled customers the same luxury experiences as its nondisabled customers.
Stayed 1 night in Oct 2024

10/10 Excellent

Reggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Renaissance
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with great customer service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Gilly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a King room with view and prepaid. When we arrived after our event that evening- they gave us a queen accessible room. No tub, no nice view (our was partial water, partial dry dock shipyard & roof of other building) Really wanted a special evening but they didn’t hold our room type.
Stayed 1 night in Oct 2024

6/10 Okay

Francis

Liked: Cleanliness, room comfort
I was very unhappy that I couldn’t control the temperature. I was cold during my entire stay. When I first arrived there was only sheets on my bed. I complained and they gave me a throw blanket. I would have expected true blankets and a comforter
Stayed 2 nights in Oct 2024

10/10 Excellent

Prentice

Stayed 1 night in Sep 2024

10/10 Excellent

Jalisa

Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Stayed 1 night in Sep 2024

6/10 Okay

Leonardo

Business traveller
Liked: Staff & service
Too expensive for average hotel appearance and look. Unfair parking charge. Room bathroom with mold at the shower door. Dirt in room floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel has the Beat Sights,Clean rooms and great Service all around
Stayed 2 nights in Oct 2024