The pool and hot tub were in operable. There was no trashcan in the bathroom. We were told to use a bag. There was only 1 toilet tissue roll for the three of us, and it had been used. We did request another one. There was only one package of condiments for our coffee. Not one each, one total. We had to kill a bug in the room. The curtain was falling loose at the top. There was one tiny, and I do mean tiny, bar of dove soap for three adults to use to bathe. There was almost no water pressure in the bathroom sink. When I tried to explain to the lady at the desk upon leaving; she turned the problem around to being my fault. For example, when I mentioned the pool, she commented that there was a sign saying it was not in commission. However, it was difficult to read the sign from Fort Walton Beach, FL, when we made the reservation. I think you get the picture that our stay was not what we had hoped it would be especially for the price that was charged.