Highliner Hotel & Conference Centre

2.5 star property
Hotel perfectly located for exploring Prince Rupert

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Highliner Hotel & Conference Centre

View from property
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
815 1st Ave W, Prince Rupert, BC, V8J1B3
  • Chances Prince Rupert
    9 min walk
  • Prince Rupert Fire Museum
    9 min walk
  • Totem Park
    10 min walk
  • Prince Rupert, BC (ZSW-Seal Cove Water)
    10 min drive

Room options

Deluxe Room, 1 Queen Bed, Kitchenette, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Mountain View

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 Queen Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Balcony, Partial Ocean View

  • 20 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 King Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, Partial Ocean View

  • 27 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Prince Rupert

Oceanside stay.Within a 10-minute walk of the hotel, you'll find Chances Prince Rupert and Prince Rupert Fire Museum. Totem Park and Museum Of Northern British Columbia are also within half a mile (1 km).

What's nearby

  • Totem Park - 10 min walk
  • Pacific Mariners Memorial Park - 14 min walk
  • Prince Rupert Centennial Golf - 18 min walk
  • Digby Island Ferry Terminal - 3 min drive
  • Alaska Ferry Terminal - 3 min drive

Getting around

  • Prince Rupert Station - 3 min drive
  • Prince Rupert, BC (YPR) - 35 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Bob's on the Rocks - ‬4 min drive
  • ‪Tim Hortons - ‬3 min walk
  • ‪Breakers Pub - ‬17 min walk
  • ‪Stardust Restaurant - ‬5 min walk

About this property

Highliner Hotel & Conference Centre

Hotel perfectly located for exploring Prince Rupert
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Highliner Hotel & Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this Prince Rupert hotel.

  • 1 building
  • 94 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1985
  • Continental breakfast (free)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Highliner Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Prince Rupert hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Highliner Hotel
Highliner Plaza
Highliner Plaza Hotel
Highliner Plaza Hotel Prince Rupert
Highliner Plaza Prince Rupert
Highliner Plaza Hotel And Conference Centre
Highliner & Conference Centre
Highliner Hotel Conference Centre
Highliner Plaza Hotel Conference Centre
Highliner Hotel & Conference Centre Hotel
Highliner Hotel & Conference Centre Prince Rupert
Highliner Hotel & Conference Centre Hotel Prince Rupert

Highliner Hotel & Conference Centre Reviews

Reviews

6.6
Rating 10 - Excellent. 106 out of 601 reviews" "
Rating 8 - Good. 166 out of 601 reviews" "
Rating 6 - Okay. 171 out of 601 reviews" "
Rating 4 - Poor. 87 out of 601 reviews" "
Rating 2 - Terrible. 71 out of 601 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

John, CALGARY

Business traveller
Disliked: Amenities, property conditions & facilities
Got into my room & thermostat didn’t work, stuck at 67. Reported it to the front desk & they brought me up a portable heater, that also didn’t work. Called down again and asked to be changed rooms & they brought me another heater, she said they were having trouble with the boiler! You’d think they would’ve warned me on my way in
Stayed 1 night in Nov 2024

6/10 Okay

KIM, Los Angeles

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Theodore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 3 nights in Sep 2024

8/10 Good

Elizabeth, Kitimat

Liked: Cleanliness, amenities, property conditions & facilities
It’s getting better
Stayed 1 night in Sep 2024

6/10 Okay

Vaile

Travelled with family and small children
Very difficult to get in and out of hotel. Luggage carts broken. No decaf coffee, at all. No parking.
Stayed 3 nights in Sep 2024

8/10 Good

Candrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Nissi

Disliked: Staff & service, amenities, property conditions & facilities
My room had an old boiler for heat, except it did NOT work. And even if it did, the room did not have a thermostat to control the temperature. No air conditioning either. The bathroom smelt so badly of urine. They don't give basic toiletries like lotion. The walls are paper thin. And the continental breakfast had no fruit, muffins, croissants, etc. Will not be staying here again.
Stayed 2 nights in Sep 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accomodating. (10/10) There didn't appear to be a designated parking for hotel guests. There’s parking on the street across from the hotel. It was decent. Room was clean. Bed was comfortable. Towels appeared a bit old. Not dirty. Just old. (8/10) Continental breakfast was OK. Didn't love it, but didn't hate it. I didn't eat much and just bought breakfast at a cafe instead. The texture of the oatmal wasn't my favorite but the coffee was good though. (6/10) Overall stay was good. Pricing was good. Would visit again.
Stayed 1 night in Sep 2024

2/10 Terrible

D

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
I wanted to leave a good review because the check in staff was very nice, even though they charged me twice for 1 night as I was used to "Train" the new girl. At check out... I actually think myself and the rest of the guest who stayed here August 19th should be refunded for that night. No one should have to pay when no one slept because the evacuation/emergency/fire alarm system rang off and on all night. What an awful experience.
Stayed 1 night in Aug 2024

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

wade

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice enough but our hotel in pg was half the cost and a better hotel. Understand the location(prime fishing) thing but I feel it was way cheaper before the Reno's which weren't really that extensive. Boil water advisory was inconvenient. Not the hotels fault but it was a hassle on the daily to get bottles water provided which they said they would. Complimentary Breakfast was really good though
Stayed 3 nights in Aug 2024

4/10 Poor

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Darryl, Edmonton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Cigarette and Mariguana smoke came into the room through balcony door 6th floor from fourth floor. Basement area around laundry room needs cleaning up
Stayed 3 nights in Aug 2024

2/10 Terrible

Tomas

Disliked: Cleanliness, amenities, property conditions & facilities
Was not nice at all. Bathroom smelled bad, air conditioner did not work, no soap in the shower. All in all this is not a nice hotel, would not recommend. Definately not worth the money I paid for it.
Stayed 1 night in Aug 2024

8/10 Good

Marc

Travelled with family
Amazing
Stayed 4 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Jul 2024

8/10 Good

Gwungai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
I was comfortable and the room was clean, except my 2nd night when the people above me was screaming from 2am until 6am. Staff are friendly.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Amenities
Had to change original plans due to the fire in Jasper. Big mistake to book this hotel. Maid service refused to clean our room. Ran out of towels, hand soap and toilet paper. Had to buy hand soap and toilet paper at Safeway. Guest laundry is in a very dirty and cluttered basement. After washing clothes the dryer wouldn’t work! Our first night we heard loud yelling outside the next room. The police were called and the occupant was tasered. The shower wouldn’t drain. The building reminds me of a Soviet era structure. Moved to the Crest Hotel which is wonderful!
Stayed 6 nights in Jul 2024

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Clean, large, well stocked room. Close to shopping. Nothing fabulous and nothing crappy about this hotel. I’ll stay here again.
Stayed 3 nights in Jul 2024

6/10 Okay

Adam

Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

pasquale

Liked: Cleanliness
Disliked: Staff & service
Front desk personnel not friendly and wasn't very accommodating in changing our room preference ….I found the the whole experience very unprofessional.
Stayed 6 nights in Jul 2024

6/10 Okay

Jessica

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024