Graduate by Hilton Providence

4.0 star property
4-star eco-certified hotel near Brown University

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Photo gallery for Graduate by Hilton Providence

Lobby
Exterior
Lobby
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Kennedy Plaza
    ‪2 min walk‬
  • Johnson and Wales University
    ‪3 min walk‬
  • Providence Place Mall
    ‪4 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪16 min drive‬

Room options

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Junior Suite, Multiple Beds (Hearing)

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Providence

Central Providence getaway .At this Downtown Providence hotel, you'll be well placed to visit Providence Place Mall and Rhode Island Convention Center, both within a 5-minute walk. Providence City Hall and The Strand Ballroom & Theatre are also within half a mile (1 km).

What's nearby

  • Providence Place Mall - 4 min walk
  • Rhode Island Convention Center - 4 min walk
  • Amica Mutual Pavilion - 5 min walk
  • Providence Performing Arts Center - 5 min walk
  • Brown University - 15 min walk

Getting around

  • Providence Station - 8 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪Haven Brothers Diner - ‬2 min walk
  • ‪Reiners Bar & Game Room - ‬1 min walk
  • ‪The Stable - ‬3 min walk
  • ‪Blake's Tavern - ‬3 min walk
  • ‪Murphy's Deli and Bar - ‬4 min walk

About this property

Graduate by Hilton Providence

4-star eco-certified hotel near Brown University
Graduate by Hilton Providence offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. Spa services, multilingual staff, and an ATM are also featured at the eco-certified Graduate by Hilton Providence. For a fee, parking is available.

This 4-star Providence hotel is smoke free.

  • 1 building
  • 294 guestrooms or units
  • 18 levels
  • 18000 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1922
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Parking and transportation

  • Self parking on site (USD 34.00 per day; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–1:00 PM: USD 15.00-30.00 for adults and USD 15.00-30.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • High pile carpet in room
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 797 out of 1409 reviews
Rating 8 - Good. 286 out of 1409 reviews
Rating 6 - Okay. 166 out of 1409 reviews
Rating 4 - Poor. 82 out of 1409 reviews
Rating 2 - Terrible. 78 out of 1409 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat visit to fantastic hotel
Second stay at this gorgeous hotel. Christmas decorations are beautiful and so convenient to walk to train station and Providence Place for IMAX theater.
Stayed 3 nights in Nov 2024

8/10 Good

Chrissy

Stayed 2 nights in Nov 2024

10/10 Excellent

Athena

Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! No issues. Close to lots
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Debra, Stamford

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old heating system No hot water in spa or in guest room both days
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Staff & service
I unfortunately became extremely ill during our stay. The front desk staff was not at all helpful in helping us extend our reservation. We were told to book another night ‘online’ and they would try to ‘not move us to another room’. We will not be back.
Stayed 2 nights in Nov 2024

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful and historical. The staff was not helpful. When I called to have water brought up to our room the response was, “we have water in the lobby you can come down and get it”. This was unexpected and I was taken back considering I had high expectations from this facility. The location was great and there are a lot of food options in walking distance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, classic hotel!
Beautiful, unique hotel. Large rooms, all kind beds and walking distance to everything. Loved it!
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Graduate is our favorite place to stay when we visit. We love the hotel and amenities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruben

Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Aziz

Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 2 nights in Oct 2024

2/10 Terrible

Loretta Farley

Travelled with family
Disliked: Amenities, property conditions & facilities
How Hilton has their name in here is beyond me. No bell service no coffee in room no valet parking. You either get Ac or heat. Our room was 78 degrees and heat could not be turned off. The room wasn’t ready at 3 and I could not even register and come back when room was ready since it’s not their policy. Stood online three times. Beautiful art deco design ruined by horrible service. Not guest centric at all. Hope Hilton restores some magic here. A few other guests complained about the same as we were leaving. Horrible experience and $500 a night. Never again.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

4/10 Poor

Ming Cheng, Troy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We expect to enjoy our stay with this classic property in the middle of the downtown of Providence, but came away with a very different experience. Very few Staff on site to support check in. The bathroom is not very well maintained. Handwashing sink is cracked. The body wash bottle is empty. No place to store or hang used wet towels.
Stayed 1 night in Oct 2024

10/10 Excellent

Tong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner did not work well, which is a little annoying given the summer weather. Other than that, this was a great experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful historical hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

kathrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel - lovely view of the city. The park across the street is not very nice or safe but there is plenty to do near the hotel. Just stay out of the park.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Beautiful historical hotel. The rooms could use some TLC. Peeling and bubbling paint. Ballroom on 17th floor was beautiful!
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Graduate has a beautiful interior decor in the entry way, carpets, wallpaper, furniture, chandeliers, ceiling and artwork. Classy establishment
Stayed 3 nights in Oct 2024