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voco Guadalajara Neruda, an IHG Hotel

4.0 star property
4-star hotel near Basilica de Zapopan

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Guadalajara Neruda, an IHG Hotel

Exterior
Bar (on property)
Point of interest
Exterior
Meeting facility

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630
  • Punto Sao Paulo Shopping Center
    14 min walk
  • Guadalajara Country Club
    3 min drive
  • Plaza Patria
    4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    41 min drive

Room options

View all photos for Premium Room, 1 King Bed (Mid Floor)

Room amenity

Premium Room, 1 King Bed (Mid Floor)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Minibar, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed (Mid Floor)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony (Mid Floor)

Room amenity

Standard Room, 2 Queen Beds, Balcony (Mid Floor)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (High Floor)

Room amenity

Standard Room, 2 Queen Beds, Balcony (High Floor)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Accessible (Mobility, High Floor)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Guadalajara

Providencia stay.Your stay at this Providencia hotel places you within 3 miles (5 km) of Basilica de Zapopan and Minerva Roundabout. Andares Shopping Center and Telmex Auditorium are also within 3 miles (5 km).

What's nearby

  • Andares Shopping Center - 4 min drive
  • Minerva Roundabout - 4 min drive
  • Basilica de Zapopan - 6 min drive
  • Telmex Auditorium - 7 min drive
  • Expo Guadalajara - 7 min drive

Getting around

  • Division del Norte Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 41 min drive

Restaurants

  • ‪Meet Social Grill - ‬1 min walk
  • ‪Ojo de Agua - ‬4 min walk
  • ‪Café Barra Café - ‬2 min walk
  • ‪Bombona2828 - ‬1 min walk
  • ‪Santa Clara Providencia - ‬2 min walk

About this property

voco Guadalajara Neruda, an IHG Hotel

4-star hotel near Basilica de Zapopan
Voco Guadalajara Neruda, an IHG Hotel offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. 5 meeting rooms and coworking spaces are available.

Event space at this hotel measures 980 square feet (91 square meters) and includes a conference center. The business-friendly voco Guadalajara Neruda, an IHG Hotel also features room service (during limited hours), an elevator, and a water dispenser. For a fee, parking is available.

This 4-star Guadalajara hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 980 sq ft of conference space
  • 91 sq m of conference space
  • Built in 2022
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Voco Guadalajara Neruda, an IHG Hotel offers 104 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Secured covered self parking on site (MXN 80 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–noon on weekdays and 7:30 AM–noon on weekends: MXN 200-345 for adults and MXN 110-113 for children
  • 1 restaurant
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 33
  • Front entrance ramp
  • Hardwood flooring in room
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 28

Room amenities

Entertainment

  • 50-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per night, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
  • Covered self parking fee: MXN 80 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 150. This property uses eco-friendly cleaning products. For guests' safety, the property includes window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda, an IHG Hotel Hotel
voco Guadalajara Neruda, an IHG Hotel Guadalajara
voco Guadalajara Neruda, an IHG Hotel Hotel Guadalajara

voco Guadalajara Neruda, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 127 out of 158 reviews" "
Rating 8 - Good. 24 out of 158 reviews" "
Rating 6 - Okay. 4 out of 158 reviews" "
Rating 4 - Poor. 1 out of 158 reviews" "
Rating 2 - Terrible. 2 out of 158 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

EDNA

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful, especially Paulina make us feel very special!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for business travelers
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Breakfast was excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Lizeth

Travelled with family, Business traveller
Liked: Amenities
Great service
Stayed 1 night in Jul 2024

10/10 Excellent

Agustin

Business traveller
Liked: Amenities
Todo bien
Stayed 1 night in Jul 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Eleuterio

Travelled with family, Travelled with family and small children
We had a wonderful stay at Voco Guadalajara. The restaurant staff were wonderful. We were there for 5 nights and the pm server went above and beyond to make sure our food and service were to expectation. Hotel is very clean and location is great !
Stayed 5 nights in Jun 2024

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining around and felt very safe in the area . Clean and modem. Our waiter Gustavo at the restaurant was Amazing!! My second time at Vioco .
Stayed 3 nights in Apr 2024

8/10 Good

Roman, New Caney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems to be in a cell data “dead zone”, which doesn’t allow the LTE signal reach your phone, unless you are on WiFi, you got no data service.other than that everything was great
Stayed 2 nights in Apr 2024

10/10 Excellent

cesar, las vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and safe Service especially gustabo up in the restaurant on the 7 th floor was very attentive and polite Very good server
Stayed 3 nights in Apr 2024

8/10 Good

Ramon

Stayed 4 nights in Feb 2024

10/10 Excellent

Georgina

Travelled with partner
Liked: Amenities
Everything was clean and staff was great
Stayed 3 nights in Feb 2024

6/10 Okay

José Miguel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Terrible el sistema de tv por cable Muy dificil obtener jabón de los dispensadores
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Antoon, New York

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jose, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new, very clean and nice staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Highly recommend!
Our stay was amazing from start to end. The staff are incredibly helpful and friendly. I can not recommend this hotel more highly.
Stayed 1 night in Sep 2023

10/10 Excellent

Adolfo

Stayed 1 night in Jun 2023

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Gorgeous, spacious hotel with great wifi if you're working remotely. Amazing views from the gym, super spacious rooms, and the staff are incredible. It's also in what quickly became my very favorite area of Guadalajara
Stayed 18 nights in May 2023

4/10 Poor

Mayela

Stayed 1 night in May 2023