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NH Puebla Centro Histórico

4.0 star property
4-star Beaux Arts hotel near Zócalo de Puebla

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Puebla Centro Histórico

Outdoor pool
Exterior
Exterior
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    5 min walk
  • Palafoxiana Library
    7 min walk
  • Puebla Cathedral
    7 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    43 min drive

Room options

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Express Puebla, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1109)
The price is CA $68
per night
CA $81 total
includes taxes & fees
2 Dec - 3 Dec
Holiday Inn Express Puebla, an IHG Hotel

About the area

Puebla

Puebla Historic Center stay.Within a 10-minute walk of this Puebla Historic Center hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Rosario Chapel are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 5 min walk
  • Puebla Cathedral - 7 min walk
  • Puebla Convention Center - 16 min walk
  • Angelopolis Commercial Center - 7 min drive
  • Centro Expositor - 10 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 19 min walk
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Salon familiar Corona - ‬2 min walk
  • ‪Taqueria la Michoacana de Don Panchito - ‬2 min walk
  • ‪Café Tres Gallos - ‬3 min walk
  • ‪Ocho30.4 - ‬3 min walk
  • ‪Fonda la Mexicana - ‬1 min walk

About this property

NH Puebla Centro Histórico

4-star Beaux Arts hotel near Zócalo de Puebla
NH Puebla Centro Histórico offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified NH Puebla Centro Histórico. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 4 levels
  • Built in 2006
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 60 per day)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 297-396 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Self parking fee: MXN 60 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1010 reviews" "
Rating 8 - Good. 260 out of 1010 reviews" "
Rating 6 - Okay. 105 out of 1010 reviews" "
Rating 4 - Poor. 61 out of 1010 reviews" "
Rating 2 - Terrible. 39 out of 1010 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff very uptight and slow. Food is pricey and no too good. Took too long & spoled the mood
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito
Nice place very close to zocalo.
Stayed 1 night in Aug 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and walking distance to el zocalo
Stayed 1 night in Aug 2024

4/10 Poor

Virginia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 4 nights in Jul 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, many options and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like safe and quiet
Stayed 3 nights in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was clean and safe. Parking was great
Stayed 1 night in Aug 2024

4/10 Poor

claudia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building old, not mich maintenance to floors, paintings, carpets, walls and roofs. The room was OK. No internet so we could not use wifi, watch tv with our streaming services and the phone did not work.
Stayed 1 night in Aug 2024

4/10 Poor

Jose Carlos

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad idea to stay there
The hotel is in poor condition in general. The pool area on the pictures looks nice but once you see the reality, it has poor maintenance over all. The rooms are OK but not well maintained. The secure lock on my room was practically falling off. The seals of the window are poor and not maintained. The service over all was bad. Instead of making a hold on my credit card, they charged me and then they had to reiumburse. I asked for towels and they took forever to send it. Carpets of all the hotel have stains all over, old and dirty. NEEDS URGENT change. Did not have small facial towels. NO paper tissues / kleenex, Bathroom not well maintained. SO in general, I do not reccomend the hotel. The only good thing is the location.
Stayed 1 night in Aug 2024

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hospedaje
Muy cómodo y me encanta su ubicación
Stayed 1 night in Aug 2024

10/10 Excellent

Raúl Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ivan

Travelled with family
Liked: Staff & service
Could be a great hotel but it isn’t there yet. Location is privileged, staff is friendly but there were too many fails. From three rooms we had reserved, there were issues, in one keys didn’t work, for another one the lock was defective, staff came to look at it and supposedly fix it while we were out, that didn’t happen. At 10:00PM we couldn’t use the room, we asked if we could be moved to another room and our request went to deaf ears, not a clear NO, nor a yes. Finally a lady showed up and showed us the “trick” to open the door. Bathrooms need in depth cleaning, dirt is embedded on the floor. Dust is accumulated on the vents above the toilet, and the toilet had visible stains making evident no attention is given to those details. Room is of a good size, and beds are comfy. Staff at front desk was friendly, at the resultant they just did their job, I guess they were overwhelmed by the number of guests. Buffet breakfast was just meh, nothing worth mentioning. Everything is set up towards the end of the restaurant, space is limited and people make it difficult to move around. I don’t know if I’ll return to this property, it has potential to be outstanding but the little details need to be addressed.
Stayed 1 night in Jul 2024

6/10 Okay

Sandra, East Hampton

Travelled with partner
Liked: Cleanliness
Old hotel
Stayed 1 night in Jul 2024

4/10 Poor

Felix

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Bad food, bad front desk attention, dirty rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Edgar Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was awesome!! Nothing to dislike everything was great!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

4/10 Poor

Elida

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Solid
Good breakfast and location; no hot water in bathroom sink
Stayed 3 nights in Jun 2024

10/10 Excellent

Petra Rojas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se encuentra en un area muy buena para caminar al centro las personas del area del restaurante y loby muy amables solo que los refrigeradores no funcionan muy bien
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Bathroom faucet was leaking
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The issue is with the bathroom. The sink faucet plastered all over wetting the countertop. The towels were pretty old.
Stayed 2 nights in Jun 2024

6/10 Okay

Ignacio

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, great dining options.
Stayed 3 nights in May 2024