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Camino Real Hotel & Suites Puebla

5.0 star property
5-star luxury hotel near Angelopolis Commercial Center, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Camino Real Hotel & Suites Puebla

Interior
Front of property
Front of property
Outdoor pool, pool umbrellas
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
VIA ATLIXCAYOTL PLAZA ESPACIO LA VISTA, COUNTRY, 3204, San Andrés Cholula, PUE, 72180
  • La Vista Country Club
    5 min walk
  • International Baroque Museum
    10 min walk
  • University Cultural Center of BUAP
    17 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    34 min drive

Room options

View all photos for Suite, 1 Bedroom

LED TV, DVD player, pay movies

Suite, 1 Bedroom

  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

LED TV, DVD player, pay movies

Suite, 1 Bedroom (2 Queen Beds)

  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Private kitchen

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

LED TV, DVD player, pay movies

Suite, 2 Bedrooms

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Basic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters

Basic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Queen Bed

Private kitchen

Loft, 1 Queen Bed

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (2 King Beds)

LED TV, DVD player, pay movies

Suite, 2 Bedrooms (2 King Beds)

  • Sleeps 5
  • 2 King Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Camino Real Puebla Angelopolis
Pool
Spa
Restaurant
Air conditioning
4.1 out of 5, Very good, (1406)
The price is CA $57
per night
CA $68 total
includes taxes & fees
1 Dec - 2 Dec
Camino Real Puebla Angelopolis

About the area

San Andrés Cholula

Angelópolis stay.With a stay at this Angelópolis hotel, you'll be within half a mile (1 km) of International Baroque Museum and 2 miles (3 km) of University Cultural Center of BUAP. Anahuac University and Angelopolis Commercial Center are also within 3 miles (5 km).

What's nearby

  • La Vista Country Club - 5 min walk
  • International Baroque Museum - 10 min walk
  • University Cultural Center of BUAP - 17 min walk
  • Angelopolis Commercial Center - 4 min drive
  • Metropolitan Auditorium - 4 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Mr. Pampas - ‬3 min walk
  • ‪Villa Rica Restaurante - ‬11 min walk
  • ‪Brasa Negra - ‬1 min walk
  • ‪Intro Restaurant - ‬5 min walk
  • ‪Buffalo Wild Wings - ‬2 min walk

About this property

Camino Real Hotel & Suites Puebla

5-star luxury hotel near Angelopolis Commercial Center, connected to a shopping center
Camino Real Hotel & Suites Puebla offers its guests a full-service spa, a golf course, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business center and meeting rooms. A 24-hour fitness center, a steam room, and a rooftop terrace are also featured at the luxury Camino Real Hotel & Suites Puebla. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star San Andrés Cholula hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2014
  • Manager's reception (free)
  • Kid's club (free)
  • Childcare (free)
  • Terrace on the roof
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Camino Real Hotel & Suites Puebla offers 149 air-conditioned accommodations with DVD players and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Babysitting services
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: WiFi (MXN 150 per stay)
  • Available in some public areas: WiFi (MXN 150 per stay)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (MXN 120 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–noon on weekdays and 6:00 AM–10:30 AM on weekends: MXN 365 for adults and MXN 190 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Full-service spa
  • Golf course
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • LED TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 365 for adults and MXN 190 for children
  • Fee for in-room wireless internet: MXN 150 per stay (rates may vary)
  • Fee for wireless internet in public areas: MXN 150 per stay (rates may vary)
  • Airport shuttle fee: MXN 60 per vehicle (one-way)
  • Valet parking fee: MXN 120 per night
  • Rollaway bed fee: MXN 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Camino Real Hotel Puebla
Camino Real Puebla
Camino Real Hotel Suites Puebla
Camino Real & Suites Puebla
Camino Real Hotel Suites Puebla
Camino Real Hotel & Suites Puebla Hotel
Camino Real Hotel & Suites Puebla San Andrés Cholula
Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Camino Real Hotel & Suites Puebla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1000 reviews" "
Rating 8 - Good. 347 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 80 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie.rocha.bra, Los Ángeles, California.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel at a very affordable rate. The staff is very kind, specially the ones from "food & beverage".
Stayed 1 night in Jul 2020

8/10 Good

jose antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
But problems in the check in
Stayed 2 nights in Sep 2020

2/10 Terrible

Antonio, Orlando, FL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not corteous at all, the amenities were very poor maintained. Rooms were old and out fashioned. The location is good
Stayed 1 night in Jun 2020

2/10 Terrible

daniel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Cristal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loveeeed it
it was amazing !!!! stayed for a whole week, nice pool clean room, amazing staff !! the only thing is the location, yes it's safe but I wish things were walking distance.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal de primera,resolvieron inmediatamente mi problema
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hubiera gustado que me llevarán el agua que pedí al cuarto y una atención amable en recepción, fueron muy groseros cuando pregunté porque la tarifa del estacionamiento no estaba incluida tal como decía mi reservación
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente lugar, cómodo, seguro, limpio, sus instalaciones impecables y la atención del personal es excelente
Stayed 1 night in Feb 2020

6/10 Okay

Sergio

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Arturo

Travelled with group
Liked: Staff & service
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet Parking expensive, good cleaningness and friendly personnel
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
So so hotel
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
The room was a bit neglected, as well as something dirty from the windows and the bathroom.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything this time the room to noisy, the mattress to bad. Yes I complain but nothing happened.
Stayed 5 nights in Nov 2019

10/10 Excellent

OscarM, PUEBLA Mexico

Liked: Staff & service, amenities, property conditions & facilities
This place a good buffet with friendly and helpful staff. The pool is nice for people with kids more of a family thing. Overall good view and nice spot to stay if you're staying in Puebla.
Stayed 3 nights in Nov 2019

10/10 Excellent

George

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Buena ubicación, instalaciones ok. Mi habitación estuvo lista una hora tarde con lo cual fui comprensivo, sin embargo tenía que estar en un evento a las 4pm y tuve q llamar 3 veces por toallas las cuales tardaron una hora en llegar, no había una sola corporal. En mi otra habitación (bajo otro nombre) tardaron dos horas en llegar. Obviamente llegué tarde a mi evento. No estoy acostumbrado a recibir cosas gratis, pero si me esperaba una disculpa. El domingo al hacer check out y bajar al restaurante estoy seguro éramos los únicos que solicitamos a la carta, la comida tardó demasiado tiempo (considerando que solo había otra mesa) y se ve que los meseros estaban más ocupados en la mesa que estoy seguro estaban ocupando gerentes del hotel (alrededor de la 1pm). La comida no fue la mejor. Me he hospedado en años anteriores en este hotel y existe un claro descenso en la atención al cliente desafortunadamente.
Stayed 1 night in Nov 2019

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every single day was another issue. Day One: No Soap, no shampoo. and no electrical outlets in the room to charge phone or laptop. Something nasty in the shower. I could not identify except for the hairball. Day 2: No towels. Had them delivered. Day Three: Did not clean my room, took my towels. I tried to complain to management on day three and no manager was on duty. I list my issues with the front desk clerk who told me he was in charge.and no one contacted me on day 4. I will Never Stay at this hotel.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Location was nice and restaurant/bar area was great.
Stayed 2 nights in Oct 2019