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Hampton Inn & Suites by Hilton Puebla

3.0 star property
3-star hotel near University of the Americas Puebla

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Photo gallery for Hampton Inn & Suites by Hilton Puebla

Terrace/patio
Restaurant
Property amenity
Free daily self-serve breakfast
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
2do Retorno Osa Menor No 4, Tlaxcalancingo, San Andrés Cholula, PUE, 72830
  • Metropolitan Auditorium
    ‪7 min drive‬
  • Angelopolis Commercial Center
    ‪7 min drive‬
  • Great Pyramid of Cholula
    ‪12 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave

Suite, 1 Queen Bed, Refrigerator & Microwave

Suite, 1 Queen Bed, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Refrigerator

Room, 1 Queen Bed, Non Smoking, Refrigerator

Room, 1 Queen Bed, Non Smoking, Refrigerator

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking, Refrigerator

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Mountain View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Queen Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Andrés Cholula

Tlaxcalancingo stay.A stay at this Tlaxcalancingo hotel places you within 3 miles (5 km) of University of the Americas Puebla and 6 miles (10 km) of Triangulo Las Animas Shopping Center. Angelopolis Commercial Center and Metropolitan Auditorium are also within 6 miles (10 km).

What's nearby

  • University of the Americas Puebla - 5 min drive - 4.8 km
  • Metropolitan Auditorium - 7 min drive - 6.3 km
  • Angelopolis Commercial Center - 7 min drive - 5.9 km
  • Great Pyramid of Cholula - 12 min drive - 6.3 km
  • Zócalo de Puebla - 13 min drive - 11.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 27 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Cemitas las Poblanitas - ‬16 min walk
  • ‪Mi Viejo Café - ‬5 min walk
  • ‪El Brunch Breakfast & Lunch - ‬14 min walk
  • ‪Los Sabores" Cocina Mexicana - ‬13 min walk

About this property

Hampton Inn & Suites by Hilton Puebla

3-star hotel near University of the Americas Puebla
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hampton Inn & Suites by Hilton Puebla. Free self parking is available.

This 3-star San Andrés Cholula hotel is smoke free.

  • 120 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Breakfast available (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
Hampton Inn & Suites by Hilton Puebla offers 120 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This San Andrés Cholula hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 6 and September 30.

Access methods

Staffed front desk

Pets

  • Pets: USD 44 per pet, per stay, plus a deposit of USD 55 per stay
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 55 per stay
  • Pet fee: USD 44 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Puebla
Hampton Inn Hilton Puebla Hotel San Andrés Cholula
Hampton Inn Hilton Puebla Hotel
Hampton Inn Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel
Hampton Inn & Suites by Hilton Puebla San Andrés Cholula
Hampton Inn & Suites by Hilton Puebla Hotel San Andrés Cholula

Hampton Inn & Suites by Hilton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 343 out of 441 reviews
Rating 8 - Good. 73 out of 441 reviews
Rating 6 - Okay. 10 out of 441 reviews
Rating 4 - Poor. 5 out of 441 reviews
Rating 2 - Terrible. 10 out of 441 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arjunakani, schaumburg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good
Stayed 2 nights in Dec 2024

10/10 Excellent

Brad

Stayed 1 night in Dec 2024

6/10 Okay

Kyesub

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda, tuxtla gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nayeli

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar, excelente servicio.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosmery, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and cleaning staff was super
Stayed 7 nights in May 2024

8/10 Good

MARBELLA, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 1 night in Feb 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Mar 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Staff gave great customer service, and hotel management keeps everything tidy, overall one of the best experience I’ve had at a hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities are very nice, almost new, clean, and included breakfast, which was very nice, it included fruit, juice, eggs, coffee and delicious bread. The staff is great, kind and efficient. Highly recommended hotel.
Stayed 7 nights in Dec 2023

10/10 Excellent

Juan

Stayed 2 nights in Dec 2023

10/10 Excellent

Valerie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new property, very modern, clean and comfortable. Also pet friendly and grass for Fido to do her business. Beds and linens very comfortable! Highly recommend. You will need to drive somewhere if you want to eat out.
Stayed 1 night in Nov 2023

10/10 Excellent

Vera J. Valencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Nov 2023

10/10 Excellent

Juan Antonio

This is a quiet property. It is ok to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Pecha

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en si ws excelente, al igual su personal. Lastima la ubicación alejado de todo.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Irma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Excellent customer service. I felt taken care off at all times. And when I checked out, they handed me my purse which I forgot at the restaurant and I hadn't even noticed. They kindly asked me to check if everything was in there. And yes, everything was in order. Breakfast is good and included with your reservation. If you need a taxi they have have a trustable agency.
Stayed 2 nights in Aug 2023

10/10 Excellent

Belinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff friendliness.

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property in a great location

2/10 Terrible

Vanesa Liana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is closed!!!! Don't book!
This hotel is closed!!!!! We couldn't stay there. We couldn't even get inside the lot, the gate is locked. A person inside the gate told us that our reservation had been moved to the MM Grand Hotel. We had to add a stop to our Uber ride to get to the MM Grand Hotel. At the MM Grand they knew nothing about our reservation. Luckily, we could book a new reservation with them. The MM Grand cost us more than we were supposed to pay at the Hampton Inn & Suites.
Stayed 2 nights in Sep 2022

2/10 Terrible

Anhuar

Stayed 1 night in Sep 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
It is a Nice quite location with a good team. The property is new and it is obvious from the crisp clean room and lobby. I cannot imagine staying at any other property.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with cleanliness and good service.
Stayed 1 night in Dec 2019

10/10 Excellent

deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay after a long day of driving!
Just passing through Puebla from Campeche to CDMX. The front desk staff was excellent! We arrived late, with our two dogs. We needed to eat. The restaurant at the hotel is a bit expensive, but the food was excellent! The bed was very comfortable and had a large bathroom. Very modern and clean. We will stay there again if we are in the area.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019