Holiday Inn Express Puebla, an IHG Hotel

3.5 star property
3.5-star hotel near Zócalo de Puebla

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Puebla, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, blackout drapes, soundproofing
Exterior
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Galerías Serdán
    20 min walk
  • Triangulo Las Animas Shopping Center
    3 min drive
  • Zócalo de Puebla
    5 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    34 min drive

Room options

Suite, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Bath and Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puebla

In Puebla .Within 3 miles (5 km) of this Puebla hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Parque del Paseo de Los Gigantes are also within 3 miles (5 km).

What's nearby

  • Zócalo de Puebla - 5 min drive
  • Angelopolis Commercial Center - 6 min drive
  • Puebla Cathedral - 6 min drive
  • Puebla Convention Center - 6 min drive
  • Cuauhtemoc Stadium - 7 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Carl’s Jr. - ‬2 min walk
  • ‪La Cocina de los Angeles - ‬4 min walk
  • ‪Café Colibrí - ‬5 min walk
  • ‪Little Caesars Pizza - ‬8 min walk
  • ‪El Gran Takazo - ‬5 min walk

About this property

Holiday Inn Express Puebla, an IHG Hotel

3.5-star hotel near Zócalo de Puebla
Holiday Inn Express Puebla, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 17 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2067 square feet (192 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Puebla, an IHG Hotel. Free self parking is available.

This 3.5-star Puebla hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 7 levels
  • 2067 sq ft of conference space
  • 192 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Puebla, an IHG Hotel offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Holiday Inn Express Puebla, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 827 out of 1109 reviews" "
Rating 8 - Good. 198 out of 1109 reviews" "
Rating 6 - Okay. 54 out of 1109 reviews" "
Rating 4 - Poor. 11 out of 1109 reviews" "
Rating 2 - Terrible. 19 out of 1109 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yoshelin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Stayed 3 nights in Jul 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kamila

Stayed 2 nights in Jul 2024

10/10 Excellent

Raul

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Bruno

Stayed 2 nights in May 2024

8/10 Good

Yolanda

Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good.
Stayed 3 nights in May 2024

10/10 Excellent

pierre

Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Norma

Stayed 6 nights in Apr 2024

10/10 Excellent

Matilde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local transportation close by that takes you into the city and drops you off near Zocalo ( you’ll have to walk around 3 blocks ) Pesera (# 11) On the way back, Pesera (# 11) literally drops you off across the street from the hotel.
Stayed 4 nights in May 2024

2/10 Terrible

Pedro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Reserved a room with two queen beds for us 4 people and we got a room with 1 king bed
Stayed 2 nights in May 2024

10/10 Excellent

Lilian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice experience. Except, I reserved a room for 3 people and there was towels only for 2. I had to request it and it was taking care, but I think it would be better if the number of guests is considered since the beginning
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2024

10/10 Excellent

Heberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my room, definitely I’m coming back
Stayed 1 night in Apr 2024

10/10 Excellent

milton

Stayed 1 night in Apr 2024

10/10 Excellent

Luz Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was very friendly!
Stayed 4 nights in Apr 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 estrellas!
Quedamos 2 noches extra por el hotel es lo mejor
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Extremely late check in and front desk was super friendly and accommodating including with our limited Spanish skills. On-site laundry a huge plus! Shower spacious and water pressure perfect after a long day of traveling!
Stayed 1 night in Apr 2024

8/10 Good

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I gave 4 stars instead of 5, is because I requested a taxi for 6 people with luggage. The taxi that came sat 6 riders, but only enough space for 2 pieces of carry-on sized luggage. We ended up having to wait for a second taxi to arrive, and thus paying for 2 instead of the that was promised.
Stayed 4 nights in Mar 2024