Hotel Casa del Rio

3.0 star property
Enjoy 4 outdoor pools at this 3-star Santa Isabel Cholula hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa del Rio

Indoor pool, 4 outdoor pools, open open 24 hours, pool umbrellas
Front of property
Garden
Lobby sitting area
Free WiFi

Reviews

3.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Room service
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

Map
Carretera Federal Puebla- Atlixco, Km 22.5, Santa Isabel Cholula, PUE, 74200
  • Templo San Francisco Acatepec
    9 min drive
  • Atlixco Square
    14 min drive
  • Great Pyramid of Cholula
    16 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    52 min drive

Room options

Family Double Room

  • River view
  • Sleeps 4
  • 2 Double Beds

Double Room, 1 Double Bed

  • River view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Santa Isabel Cholula

In Santa Isabel Cholula .Within 6 miles (10 km) of this Santa Isabel Cholula hotel, you'll find Templo San Francisco Acatepec and Exconvento de Calpan. Also within 9 miles (15 km) are Church of Santa María Tonantzintla and Loro Puebla Zoo.

What's nearby

  • Templo San Francisco Acatepec - 9 min drive
  • Lighted Village - 13 min drive
  • Atlixco Square - 14 min drive
  • Great Pyramid of Cholula - 16 min drive
  • Angelopolis Commercial Center - 17 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 43 min drive
  • Puebla Intl. Airport (PBC) - 52 min drive

Restaurants

  • ‪Cecina Isabel - ‬7 min drive
  • ‪Veneto Ristorante Italiano - ‬6 min drive
  • ‪Al Canton Dell Italian - ‬6 min drive
  • ‪El Italomexicano - ‬7 min drive
  • ‪Dolomiti - ‬7 min drive

About this property

Hotel Casa del Rio

Enjoy 4 outdoor pools at this 3-star Santa Isabel Cholula hotel
Hotel Casa del Rio offers its guests a full-service spa, 4 outdoor swimming pools, a lazy river, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

A 24-hour business center and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at Hotel Casa del Rio. You'll have access to the indoor pool and outdoor pool at a partner property.

This 3-star Santa Isabel Cholula hotel is smoke free.

  • 16 guestrooms or units
  • Meeting rooms
  • English breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Casa del Rio offers 16 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Santa Isabel Cholula hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Children's pool
  • Indoor pool
  • Lazy river
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour pool access
  • 4 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Children's pool
  • Full-service spa
  • Indoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Free local calls
  • In-room massage
  • Phone

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Casa Rio Santa Isabel Cholula
Casa Rio Santa Isabel Cholula
Hotel Casa del Rio Hotel
Hotel Casa del Rio Santa Isabel Cholula
Hotel Casa del Rio Hotel Santa Isabel Cholula

Hotel Casa del Rio Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 3 out of 4 reviews" "

3.4/10

Cleanliness

4.0/10

Staff & service

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

GILBERTO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MALISIMO...NI SIQUIERA ME QUEDE...LLEGAMOS Y EL BAÑO ESTABA COMPLETAMENTE SUCIO...EL EXCUSADO Y BOTE DE BASURA CON VOMITO...RECOMIENDO NO ANUNCIARLO EN SU SITIO PORQUE SE DESPRESTIGIAN...INCLUSO PAGUE Y NO ME HAN ENVIADO MI FACTURA
Stayed 1 night in Jan 2019

2/10 Terrible

Tania

Llegamos al hotel y no habían habitación para quedarnos Nos comentaron que no tenían buena comunicación con ustedes y no había disponibilidad
Stayed 1 night in Dec 2018

6/10 Okay

Fernando

En un principio me dijeron que no les había llegado mi reservación y después me acomodaron en una habitación donde las instalaciones ya están muy antiguas
Stayed 1 night in Dec 2018

2/10 Terrible

Azalea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima opción
El hotel está muy descuidado, tiene humedad en todos lados, las habitaciones están sucias, son sombrías, húmedas y frías. El baño fatal y las camas ni se diga, cobijas viejas y almohadas deformadas. Parece Hotel Transilvania
Stayed 1 night in Dec 2018