Great location for half the price of the 'posh' hotels you can see from your window! This was perfect for me: right by the Zocolo, but affordable, clean and with helpful staff. Yes, everything is a bit basic, but evrything works and is all you need if you want to be out and about in Puebla for much of the day and then have a pleasant place to sleep afterwards. A little Spanish with some staff is useful, but some speak English too. All staff were very helpful with directions, calling taxis, helping me book another night, etc.