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Hotel del Paseo

3.0 star property
3-star Colonial hotel near Zócalo de Puebla

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Photo gallery for Hotel del Paseo

Family Room
Exterior
Standard Quadruple Room
Daily English breakfast (MXN 50 per person)
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Poniente 914 Col. Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪10 min walk‬
  • Puebla Cathedral
    ‪12 min walk‬
  • Puebla Convention Center
    ‪4 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

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About the area

Puebla

Heart of Puebla.Within a 15-minute walk of this Puebla Historic Center hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Plaza de Revolución and Museum of the Mexican Army and Air Force are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Puebla Cathedral - 12 min walk - 1.0 km
  • Puebla Convention Center - 4 min drive - 2.0 km
  • Angelopolis Commercial Center - 7 min drive - 4.6 km
  • Centro Expositor - 9 min drive - 5.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min walk
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪Café Tres Gallos - ‬4 min walk
  • ‪Mercado el parral - ‬3 min walk
  • ‪Fonda de Santa Clara - ‬2 min walk
  • ‪Fonda de Santa Clara - ‬2 min walk
  • ‪The Italian Coffee Company - ‬3 min walk

About this property

Hotel del Paseo

3-star Colonial hotel near Zócalo de Puebla
There's a restaurant on site. WiFi is free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel del Paseo. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Puebla hotel.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Hotel del Paseo offers 50 accommodations with safes and complimentary bottled water. Rooms open to balconies. Satellite television is provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, French, German, Spanish

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 8:00 AM to noon for a fee: MXN 50 for adults and MXN 50 for children
  • A restaurant

Things to do

  • Shopping mall

Accessibility

  • No elevator

Room amenities

Entertainment

  • 21-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 27 and December 31.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel del Paseo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 50 for adults and MXN 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • There is limited hot water on site.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Del Paseo
Del Paseo Puebla
Hotel Del Paseo
Hotel Del Paseo Puebla
Hotel Paseo Puebla
Paseo Puebla
OYO Hotel del Paseo
Hotel del Paseo Hotel
Hotel del Paseo Puebla
Hotel del Paseo Hotel Puebla

Hotel del Paseo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 162 reviews
Rating 8 - Good. 68 out of 162 reviews
Rating 6 - Okay. 35 out of 162 reviews
Rating 4 - Poor. 13 out of 162 reviews
Rating 2 - Terrible. 10 out of 162 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable
Hotel del Paso was very comfortable. We were in town for a family emergency and this hotel was conveniently close to the hospital. The staff was very nice and helpful and never had an issue with any of them. The room was super clean and they would do a really good job at having it ready after a long day at the hospital.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location and very accommodating staff. There's no such thing as quiet time. There was some construction and some guest didn't care about the time.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated, great hotel in Puebla
I've stayed at this hotel twice over the past few years. It's a pleasure. Very quiet (contrary to some previous posts--I think those folks must have had bad luck). In fact, unlike so many Mexican hotels, this isn't a 'concrete bunker' with echoes from the hallways. The doors are nicely secure, too. It is about a ten minute walk to the downtown, but conversely, a park is just one block to the west (and the military and railroad museums very nearby). Exceedingly friendly staff here. I highly recommend.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puebla love's you..
A very well located hotel where you can walk around nearby places as museums, markets, etc
Stayed 3 nights in Nov 2017

4/10 Poor

Rafael, Curitiba, Brasil

Disliked: Property conditions & facilities, room comfort
Bad hotel, bad area. Nice city, Cholula is better
Bad neighborhood, people unfamiliar with the city should avoid. Stay closer to the zocalo for toutism or on av Juarez for nightlife. For sightseeing, prefer Cholula over Puebla.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Daniel, Seattle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, but hotel lacks basic ammenities.
I reserved 5 rooms at this hotel for my family and I. While the hotel was in a great location, we encountered the following problems: 1. We arrived at 5pm to check in and only one out of the five rooms were ready. Spoke to management of the hotel and they said that due to a group of students who did not check out until 4pm, the rooms were not ready. Nothing was offered by management to compensate for this inconvenience. 2. When the guest checked in for the 5th room, she was told that there was a problem with one of the beds. Apparently the bed frame had been broken and the mattress was on the floor. The reception personnel said this was NOT their fault. When another room was demanded, the guests got a single room instead of a double-room. 3. One out of the five rooms had no water in the shower. It took maintenance two hours to fix. And once "fixed" - there was no hot water. 4. Two out of five rooms had no hot water the first day. 5. The towels provided on the first day were disgustingly dirty and old. 6. The dining room offers breakfast for purchase. It took hour and a half to get breakfast made and served at the table for 7 of us. While I realize this is a 3-star hotel, the basics are basics (hot water, clean towels, and functioning beds). I would NOT stay at this hotel again nor do I recommend it. Shop around - there are other small hotels in the area for about the same daily rate.

6/10 Okay

Ralph, Kelowna, BC

Liked: Staff & service
OK Budget Hotel
Booked a budget hotel not too far from the Central. It met our expectations.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Right price in good area
Decent budget priced hotel within few minutes walk to zocalo (main square). Room was very basic but clean and perfect for weekend stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very good

6/10 Okay

Olga

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quality vs price, fantastic!
Great little hotel for the price. A short, easy 15 minute stroll right into the centre of the old town. Lots of things to see on the way. Room was clean. Great water pressure in the shower with hot water. Beds and pillows were firm, but comfortable. No English speaking channels on the TV. room cleaned daily with re supply's of water. Simple tasty breakfast for 45 pesos.

8/10 Good

Sara, California

Liked: Cleanliness, staff & service
Nice hotel close to the Zocalo .
This hotel was soothing after a busy day.But they need to work on their WIFI and TVreception. The staff was very friendly.

4/10 Poor

Kam, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Needs a lot of work
Decent location in Puebla however the hotel is in desperate need of renovation. Everything in the room is very, very old. The toilet did not work when we got there and although the staff were quick to replace a broken part, it then took 20-30mins to be able to flush again everytime you used it, so still wasn't in great working condition. The place is kept clean but everything does feel as though it will fall apart when you touch it. Perhaps ok as a one night stop over.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere esle
Do not stay on the first floor...the staff talks all day and ALL night and their voices can be heard in your room. Very annoying.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

keith, Kalaheo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
I would book Again and again. Aloha Keith

8/10 Good

Jeff, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Stayed for 6 nights. Hotel was clean and courtyard was beautiful. The staff were very friendlyand accomodating, but none spoke any English, so you may need to know some Spanish or have someone to interpret for you. Hotel is within a short walking distance to the centro.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
got screwed
Be very careful about making a reservation unless you are absolutely positive that it is where you want to stay. I made a reservation and one day later realized it was too soon and they took $70 of mine. I will never stay in that hotel

4/10 Poor

MQ, Victoria, BC

Disliked: Staff & service, property conditions & facilities
Faded beauty in Puebla.
Beautiful courtyard and layout but terrible front desk staff who took forever to find out Expedia booking and seemed to have been on the job for one day. Walls paper thin so we heard people next door. Room = dark and cramped.

6/10 Okay

Natalie, Panama

Liked: Cleanliness
Former Garage bedrooms
It's near EL ZOCALO so it was great for walks, we had a bit of an issue with the toilet but it was due to it being old, the matter was fixed within 10 minutes of reporting but we did have to flush with a trick. Service was OK, only missed that breakfest wasn´t included in the offer

10/10 Excellent

Luis, Athens, GA, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel deserves all praises... I recommend it!!!

8/10 Good

Ana E., Puebla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD STAY
It was a restful stay. My room was small and so basic but I am happy because I was able to sleep like a baby. The bedsheets were clean and fresh and they were enough to cover my body throughout a cold night. No warm tap water but was relieved the shower has. You have to walk 5-10minutes to go to the Zocalo but I would not hesitate to recommend this hotel. They also do not have a business center to check my emails but for the rate you get what you paid for. There are grocery and pharmacy stores walking distance for other things you might need. The person in the reception was friendly and willing to offer assistance.

10/10 Excellent

Carol, Capitola, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfort close to zocalo.
I liked the hotel, the location to the zocalo, a local market two streets over, a laundry and dry cleaning one street over, breakfast available in hotel, nice shopping and close to bus stops for visiting other little towns.