InterContinental Presidente Puebla, an IHG Hotel

4.0 star property
4-star spa hotel near Zócalo de Puebla

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Presidente Puebla, an IHG Hotel

Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
3 restaurants, international cuisine
Reception
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Galerías Serdán
    19 min walk
  • Triangulo Las Animas Shopping Center
    3 min drive
  • Cuexcomate Volcano
    4 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    34 min drive

Room options

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Business Lounge Access

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Dining Area)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • 59 sq m
  • Sleeps 7
  • 1 Twin Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Business Lounge Access

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Business Lounge Access

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 96 sq m
  • Sleeps 3
  • 1 Twin Bed

Classic Room

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

Similar properties

About the area

Puebla

In historical district.You'll be within half a mile (1 km) of Fuente de los Frailes and 2 miles (3 km) of Galerías Serdán with a stay here. Museo del Ferrocarril and National Museum of Mexican Railroads are also within 2 miles (3 km).

What's nearby

  • Galerías Serdán - 19 min walk
  • Zócalo de Puebla - 6 min drive
  • Angelopolis Commercial Center - 6 min drive
  • Metropolitan Auditorium - 6 min drive
  • Puebla Cathedral - 6 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de los Angeles - ‬4 min walk
  • ‪Café Colibrí - ‬5 min walk
  • ‪El Gran Takazo - ‬5 min walk
  • ‪El Camarón Guasaveño - ‬6 min walk

About this property

InterContinental Presidente Puebla, an IHG Hotel

4-star spa hotel near Zócalo de Puebla
InterContinental Presidente Puebla, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 189263 square feet (17583 square meters) and includes a conference center. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly InterContinental Presidente Puebla, an IHG Hotel. Free self parking and valet parking are available.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • 189263 sq ft of conference space
  • 17583 sq m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
InterContinental Presidente Puebla, an IHG Hotel offers 200 air-conditioned accommodations with video-game consoles and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a spa tub. The spa is open select days.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–noon on weekdays and 7:00 AM–noon on weekends: USD 25 for adults and USD 12.5 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels
  • Video-game console

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel
InterContinental Presidente Puebla
InterContinental Presidente Puebla an IHG Hotel
InterContinental Presidente Puebla, an IHG Hotel Hotel
InterContinental Presidente Puebla, an IHG Hotel Puebla
InterContinental Presidente Puebla, an IHG Hotel Hotel Puebla

InterContinental Presidente Puebla, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews" "
Rating 8 - Good. 252 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Claudia, mexico

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for furry friends!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia, mexico

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel con calidad, el mejor servicio a cliente y ultra pet friendly con camitas, platos y en ocasiones juguetes (ahora no le tocó a Aspen). Para mi la diferencia frente a sus competidores es que recibe con la misma alegría a humanos que a canes. Paquito, Algondo y Stephy en el restaurant te atienden de lujo. Regredo siempre. Esta ocasión me gustó que en limpieza de estacionamiento frontal han redoblado esfuerzos.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

DIEGO

Stayed 1 night in Jul 2024

10/10 Excellent

CARLOS E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Puebla
We stayed in Puebla for some days and this hotel have us what we needed as a family. We booked two bedrooms suite. It was spacious and very clean. Service in the bar is amazing and also the food in the restaurant. All the staff is very friendly and helpful. I'll book this hotel again for our next visit.
Stayed 3 nights in Jul 2024

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for the stay and price
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Amber

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Check they don’t have an event on before travellin
Grounds are lovely so I get why one would want to have a wedding there. Unfortunately the hotel think it’s ok to be constructing metal gazebos up to after midnight and then starting again before 730am.
Stayed 4 nights in May 2024

8/10 Good

Laura Eugenia

Stayed 3 nights in Feb 2024

10/10 Excellent

Jerome

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food at the hotel Also it was convenient to go to nearby shops as well

10/10 Excellent

Bernhard, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2023

10/10 Excellent

Fernando

Stayed 3 nights in Oct 2023

4/10 Poor

Raul

Stayed 2 nights in Sep 2023

2/10 Terrible

Raul

Stayed 3 nights in Sep 2023

10/10 Excellent

Carmen Lourdes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelent
Stayed 3 nights in Aug 2023

8/10 Good

Philippe, Guaynabo

Travelled with family
Liked: Amenities
Excellent service & amicable staff Great breakfast buffet Somewhat old infrastructure & rooms (yet fairly quiet for a good night sleep) Not much around the hotel at walking distance Just a 15 min drive from main attractions
Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is AMAZING. The staff were very friendly and attentive. A quick drive to the city center. The pool was perfect after a day of exploring Puebla. Would definitely stay again if in Puebla.
Stayed 1 night in Jun 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay..
Stayed 1 night in May 2023

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay at this hotel when traveling with our dogs — this is our 5th time! Very friendly staff, the rooms allocated for dogs are on the main floor, near the dog run and have a patio at the back of the spacious bedroom
Stayed 1 night in May 2023

10/10 Excellent

Antonio, RANCHO VIEJO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023