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Puebla Inn Express

3.0 star property
3-star hotel near Puebla Federal Criminal Justice Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puebla Inn Express

Exterior
Terrace/patio
Standard Double Room
Reception
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Calle Hispano Suizas No 44, Fracc Lomas de San Alfonso, Puebla, PUE, 72575
  • IMSS General Hospital
    14 min walk
  • Military School of Sergeants
    3 min drive
  • Puebla Federal Criminal Justice Center
    4 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    49 min drive

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • City view
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

  • 18 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds, 1 Twin Bed and 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • City view
  • Sleeps 5
  • 3 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
Hotel Escala Puebla Centro
Pet-friendly
Free WiFi
Housekeeping
24/7 front desk
4.4 out of 5, Excellent, (243)
The price is CA $25
per night
CA $30 total
includes taxes & fees
5 Dec - 6 Dec
Hotel Escala Puebla Centro

About the area

Puebla

In entertainment district.Within 3 miles (5 km) of this Puebla hotel, you'll find Puebla Federal Criminal Justice Center and BUAP Olympic Stadium Park.

What's nearby

  • Autonomous University of Puebla - 4 min drive - 3.8 km
  • Puebla Convention Center - 7 min drive - 6.5 km
  • Puebla Cathedral - 8 min drive - 6.6 km
  • Zócalo de Puebla - 8 min drive - 7.0 km
  • Angelopolis Commercial Center - 9 min drive - 8.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 49 min drive

Restaurants

  • ‪Club Britania - ‬2 min drive
  • ‪Doña Andrea's Memelas - ‬14 min walk
  • ‪Mccarthy’s Irish Pub - ‬13 min walk
  • ‪McCarthy’s Irish Pub la Calera - ‬13 min walk
  • ‪The Italian Coffee Company - ‬11 min walk

About this property

Puebla Inn Express

3-star hotel near Puebla Federal Criminal Justice Center
There's a restaurant on site. WiFi is free in public spaces. Business amenities include 4 meeting rooms and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at Puebla Inn Express. Self parking is free.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

  • 1 building
  • 54 guestrooms or units
  • 12 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Dining venue
Puebla Inn Express offers 54 accommodations with safes and complimentary toiletries. Beds feature down comforters. 32-inch LED televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Limo/town car service

Food and drink

  • 1 restaurant

Things to do

  • Art gallery
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels

Bedroom

  • Bed sheets
  • Down comforter
  • Portable fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Puebla Inn
Puebla Express
Holiday Inn Puebla
Holiday Inn Express Puebla Hotel
Puebla Holiday Inn
Puebla Inn Express Hotel
Puebla Inn Express Puebla
Puebla Inn Express Hotel Puebla

Puebla Inn Express Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 190 out of 435 reviews" "
Rating 8 - Good. 112 out of 435 reviews" "
Rating 6 - Okay. 61 out of 435 reviews" "
Rating 4 - Poor. 38 out of 435 reviews" "
Rating 2 - Terrible. 34 out of 435 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was adequate. Not impressive for the cost.
Stayed 1 night in Jul 2024

4/10 Poor

Marie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitacion terriblemente acondicionada
Reservamos la habitacion de 3 camas, habia un lavabo al lado de una cama, un coldador de toallas en un lugar totalmente inadecuado, una silla pegada con tape, TERRIBLE, no esperabamos recibir una habitacion en estas condiciones, este hotel esta overated!
Stayed 2 nights in Jul 2024

4/10 Poor

Esperanza

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No comprendí como un Hotel así esta en expedia. El elevador es peligroso. No hay desayuno como lo ofrecen. Las habitaciones no tienen clima. La ubicación es pésima. El peor hotel donde me he hospedado.
Stayed 2 nights in Jul 2024

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
It’s clean and the room was very nice with a flying balcony. No hot water, they let us use a room two floors down to take a hot shower. It’s very affordable though I’d stay there again
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Excellent place.
Stayed 2 nights in Feb 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service
The staff was excellent. The room could have been cleaner and in better condition.
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Stayed 2 nights in Dec 2023

10/10 Excellent

francisco javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a la srita de recepción por su trato y ayuda para accesar a nuestra habitación. En nuestra habitación medicinas que requieren refrigeración. Los blancos de las camas y baños muy limpios! Estacionamiento y acceso muy buenos, área de jardín muy bonita para un evento familiar. MUCHAS GRACIAS!
Stayed 1 night in Jan 2023

10/10 Excellent

rocio del alba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Durante el check in todo muy bien, el joven que nos atendió fue muy atento con nosotros. Nuestra habitación muy amplia y limpia. Durante la noche la vista es hermosa. Nos incluyero un desayuno ligero y un rico café. Zona segura, estacionamiento amplio. Agradable para pasarlo en familia.
Stayed 1 night in Jan 2023

10/10 Excellent

antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in the area and great personal ! Lot of space in the rooms and clean restroom
Stayed 1 night in Jan 2023

10/10 Excellent

Matilde

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family rooms are excellent when traveling in large groups. We had 4 beds and 2 bathrooms in our room with a great view. The area is very safe and the staff friendly. Great value for the price

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A room with a view
The view is amazing! The internet did not great if you are on a higher floor but the staff is super nice. Our room did not have a fridge (there was a microwave). I wish I had brought instant coffee. It is in a very nice neighborhood so there is nothing close, but my husband walked down to the OXXO and back up the hill. FYI, No shuttle.
Stayed 3 nights in Nov 2022

6/10 Okay

Edgar

Travelled with family and small children
En general mi estancia estuvo bien, a secas. Tiene una muy buena ubicación y la vista es magnífica. Las instalaciones requieren mucho mantenimiento. La regadera tiene moho y hay humedad en el techo. El control de la TV no funcionaba bien. Tuve un percance con mi hija de 6 años en el área de recepción, y la actitud de la recepcionista no fue la más comprensiva. Sugiero que modernicen las instalaciones y les den el debido mantenimiento. Esa es su carta de presentación.
Stayed 2 nights in Apr 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing very large clean and the view was breathtaking.
Stayed 3 nights in Nov 2021

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2021

2/10 Terrible

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The view and room space was excellent, but the rooms although spacious, it was outdated and in need of renovation.
Stayed 2 nights in May 2019

6/10 Okay

martha estela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
they no send me, my bill.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No food!!!
There was NO food, no breakfast, NO COFFEE as advertised. And being in the middle of NOWHERE, this created a problem we did not appreciate.

2/10 Terrible

sandra , el paso texas usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Everything was bad. Horrible!!! Ugly Bad Dirty I will never go back. Is nothing compare to the pictures shown in the web page
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Needs new towels, we were issued old torn out towels.

4/10 Poor

Rosarino, Toronto

Disliked: Staff & service, property conditions & facilities
Just don't go there!
The hotel caters more to business travelers (and by this I don't mean business executiveslike). It is located in the Military Zone, a fair distance from downtown Puebla and only accessible by car/taxi. During my first two days I was put in this horrible room. The very dismissive front desk clerk was too busy surfing the internet to provide me with the bare minimum information about the facilities, wifi, etc. Just for context, I am the furthest thing from a high maintenance, royal pain in the neck of traveller. But when I come back to my room, find no glasses, no bottled water and no toilet paper, I flip. I had a very serious conversation with the general manager the next morning (in Spanish) and was switched to a suite on one of the top floors with a great view. I appreciated being taken seriously but it just didn't reverse my overall opinion of the place.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort