Hotel el descanso del Guia

3.5 star property
Family-friendly 3.5-star hotel near Galápagos National Park

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Photo gallery for Hotel el descanso del Guia

Deluxe Double Room, 1 Queen Bed
Outdoor pool, sun loungers
Bicycling
Restaurant
Family Room, 2 Double Beds | Bathroom
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Gym
    GymGym
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Room service
    Room serviceRoom service

Explore the area

Map
Calle Delfin, Barrio el Mirador, Puerto Ayora, Galapagos, 200350
  • Popular LocationCharles Darwin Research Station4 min drive
  • Popular LocationMalecon5 min drive
  • Popular LocationPlaya de los Alemanes9 min drive
  • AirportIsla Baltra (GPS-Seymour)75 min drive

Room options

Family Room, 2 Bedrooms

  • 63 sq m
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 4 Large Twin Beds

Deluxe Double Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 King Bed

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

Similar properties

About the area

Puerto Ayora

Oceanside stay.Stay at this Puerto Ayora hotel and you'll be within half a mile (1 km) of Galápagos National Park and 2 miles (3 km) of Fishing Piers. Academy Bay and Malecon are also within 2 miles (3 km).

What's nearby

  • Tortuga Bay Beach - 3 min drive
  • Las Ninfas Lagoon - 4 min drive
  • Charles Darwin Research Station - 4 min drive
  • Malecon - 5 min drive
  • Playa de los Alemanes - 9 min drive

Getting around

  • Isla Baltra (GPS-Seymour) - 75 min drive

Restaurants

  • ‪Golden Prague Galapagos - ‬4 min drive
  • ‪1835 Coffee Lab - ‬4 min drive
  • ‪The Rock - ‬4 min drive
  • ‪Limón Café Bar - ‬4 min drive
  • ‪Il Giardino - ‬4 min drive

About this property

Hotel el descanso del Guia

Family-friendly 3.5-star hotel near Galápagos National Park
Hotel el descanso del Guia offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Hotel el descanso del Guia. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Mediterranean Puerto Ayora hotel.

  • 1 building
  • 12 guestrooms or units
  • 3 levels
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel el descanso del Guia offers 12 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas and include desks. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Ayora hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 6:30 AM–8 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: 6 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 9 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 6 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel el descanso Guia Puerto Ayora
Hotel el descanso Guia
el descanso Guia Puerto Ayora
el descanso Guia
Descanso Del Guia Puerto Ayora
Hotel el descanso del Guia Hotel
Hotel el descanso del Guia Puerto Ayora
Hotel el descanso del Guia Hotel Puerto Ayora

Hotel el descanso del Guia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 113 reviews" "
Rating 8 - Good. 42 out of 113 reviews" "
Rating 6 - Okay. 8 out of 113 reviews" "
Rating 4 - Poor. 4 out of 113 reviews" "
Rating 2 - Terrible. 2 out of 113 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

dietlinde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful
Very helpful concierge.
Stayed 1 night in Mar 2024

10/10 Excellent

Victor, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The staff is incredible. Such wonderful young people running the hotel. The rooms are huge and spotlessly clean. The free breakfast was made to order eggs with juice, toast and coffee. I haven’t a single complaint about my stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Victor, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The staff could not be any friendlier and the hotel is beautiful and sparkling clean. Large rooms, great air conditioning and nice hot showers. The only complaint…the hotel does not respond to messages sent through Expedia and they also never answer the phone. I was not able to schedule my free transportation from the airport because I couldn’t ever get a hold of anyone. The hotel clearly needs to update their contact information.
Stayed 3 nights in Feb 2024

10/10 Excellent

Julio, rockville centre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was friendly
Stayed 3 nights in Feb 2024

8/10 Good

Aleks

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Party started, very loud, and didn’t end until 730 am. Not much sleep. The room is very nice. Bedding and bed very nice. The room we booked was being serviced so they gave us a different room which was fine.
Stayed 1 night in Feb 2024

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
The description of this hotel is totally inaccurate. There is no restaurant of deli on site. Also, when we booked it stated they provided airport transportation. We requested it multiple times and got the run around. Also, it is on a busy road with trucks and motorcycles going by all night.
Stayed 2 nights in Jan 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Staff is super friendly and attentive, rooms are nice with air conditioning, and yhe provided breakfast each day was nice. Even yhough its a but up grom the main tourist center its very essy to get there either a 15 minute walk or a 5 min taxi ride. The tacod have a set price so you dont have to worry about negotiating or being ripped off.
Stayed 4 nights in Jan 2024

8/10 Good

Serge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very clean. Nice pool and breakfast was very good.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Jordon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just awesome! Stayed for six nights, can’t think of one really negative thing to say about this place or the great people that work there! It is a little ways out of town, but you never have to wait more than a couple minutes for a taxi ($2) either to or from the hotel.
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great olace
Very good, Oscar and his entire team were friendly, courteous and professional. Very nice location and experience.
Stayed 3 nights in Dec 2023

8/10 Good

Simon

Stayed 1 night in Nov 2023

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. The staff was great. Oscar and Angel were very helpful. They recommend restaurants and a tour with a taxi driver that turned out to be very good. They helped us with our bags. They made a great effort to communicate with us in English even though they had some limitations. They deserve an increase in their wages. The property is a little distance from the main strip. The $1.50 taxi ride is very cheap but it can be a problem when you start to run out of small bills.
Stayed 4 nights in Sep 2023

10/10 Excellent

davorka, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

LK, STANTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good; Oscar Angel are great!
Stayed 2 nights in Sep 2023

8/10 Good

Eudoro Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
We got off on rough start. The number provided by hotels.com always sent straight to voicemail. I went online to find a way to contact the hotel for the included gold status airport transfer that was not given as they said they were unable to acomódate three days before arrival but they could send a taxi at normal cost of 25 usd. The hotel itself was very clean, great service at the front desk, very helpful. A little from the docks if you plan to walk but doable. .
Stayed 1 night in Aug 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Tyler, Moose Jaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the staff made our time enjoyable as they were very friendly and helpful when booking taxis to where we needed to go, the room was as expected, breakfast in the morning was quick and easy so you could be on your way. No complaints at all, thank you to the staff at Hotel el Descanso del Guia for making our Galapagos visit a great one.
Stayed 5 nights in Jul 2023

10/10 Excellent

Marianela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about El Descanso del Guia is the staff. They were attentive and kind and very helpful. The hotel is on the outskirts of the town but it is very clean, has a pool and a great breakfast.
Stayed 1 night in Jul 2023

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The property condition was decent but located on a busy road so you might need ear plugs or white noise (i.e. air conditioner running) to drown out the road noise at night to sleep. Breakfast is good and was served at a dining area near the pool, unfortunately the rooftop restaurant was closed for remodeling. If you're an Expedia VIP member expecting to receive VIP included perks like a free round trip airport shuttle, please note they did not honor that perk when requested in the original booking and closer to check in on both Expedia messaging and the hotel's own reservation system which they send you a link for asking you to access and provide information after booking. Though they sent a couple of template messages through Expedia they never responded on either site and upon arrival no shuttle was waiting (a taxi is $25 USD each way) which they claimed at check in was a misunderstanding but then prior to checkout when I reminded them of the free shuttle request back to the airport they claimed I would have had to email them directly in advance to request (I've re-reviewed everything and nothing actually stated an email was required) and offered me $10 USD instead which I did accept but that leaves $40 USD in shuttle perks they did not provide claiming I did not properly request them. That said, the employees on-site were otherwise friendly and helpful, in particular with calling taxis for guests whenever on demand which arrive promptly and only cost $2 USD to port Arroyo.
Stayed 5 nights in May 2023

8/10 Good

Sarah, Oshkosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is a nice hotel. Rooms are small and bathroom was tiny. Several advertised amenities were not evident (BBQ grills, rooftop terrace). Staff is not bi-lingual as advertised. If you don’t speak Spanish communication can be challenging. However the staff DOES try very hard to understand what you need. Tour assistance though - was not really available, so “concierge” service is limited to calling for taxis. There was absolutely NO WiFi, they should not be advertising it at all. No laundry facilities - they will do laundry for a fee, but you cannot do your own. Continental breakfast is really “eat what we’re serving today”. Food was good - but choice is limited to non-existent. There is no snack bar/deli at all so I don’t understand why it’s advertised to have one. Also no poolside bar and no restaurant. Definitely no room service. The pool is nice - but it’s not heated and was pretty chilly. Note this hotel is not near the pier or any restaurants, etc. Taxis are cheap, but being closer to town would be nicer. Also the area around this hotel is not nice at all. Unfinished construction projects that are now overgrown abound. The staff is great-the hotel itself is nice, but it is not as advertised…..
Stayed 5 nights in May 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I recently had the pleasure of staying at this hotel, and I am delighted to share my wonderful experience with the staff. From the moment I arrived, it was evident that their commitment to excellent customer service was unwavering. Every staff member I encountered was not only incredibly helpful but also genuinely polite. They went above and beyond to assist me with various tasks, ranging from scheduling tours to providing detailed explanations about the activities and attractions on the islands. Their extensive knowledge and willingness to share information made my trip even more enjoyable and stress-free. The staff's dedication to ensuring that guests have a remarkable stay was evident throughout my time at the hotel. They took the time to listen to my needs and preferences, offering personalized recommendations that suited my interests. Their attentive nature and proactive approach truly set them apart. I cannot emphasize enough how appreciative I am of the staff's efforts. Their commitment to customer satisfaction is commendable and undoubtedly made a positive impact on my overall experience. If you're looking for a hotel with exceptional staff who will go the extra mile to make your stay memorable, I highly recommend considering this establishment.
Stayed 2 nights in May 2023

10/10 Excellent

Spring

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Amazing stay! Oscar, Christopher and the rest of the staff were wonderful.
Stayed 3 nights in May 2023

10/10 Excellent

Wilson, Portoviejo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy buena habitación. La habitación limpia y cómoda.
Stayed 1 night in Apr 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, extremely friendly and attentive. Property very clean and well maintained. Loved the pool at the end of a hot day. 20 minute walk into town or a $2 taxi. Good breakfast every morning.
Stayed 3 nights in Apr 2023