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Hotel Puerto Azul

2.0 star property
Spa hotel near Plaza del Charco

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Elite Double Room | Bathroom sink
Elite Double Room | Terrace/patio
Elite Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Plaza del Charco
    ‪3 min walk‬
  • Dock of Puerto de la Cruz
    ‪4 min walk‬
  • Puerto de la Cruz Town Hall
    ‪6 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪78 min drive‬

Room options

View all photos for Club Double Room

Down comforters, minibar, in-room safe, desk

Club Double Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Double Room

City Double Room

City Double Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Down comforters, minibar, in-room safe, desk

Family Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Elite Double Room

Elite Double Room

Elite Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Puerto de la Cruz

In Puerto de la Cruz .You'll find Plaza del Charco and Lago Martianez Swimming Pools within a 15-minute walk of this Puerto de la Cruz hotel. Puerto de la Cruz Archaeological Museum and Playa del Muelle are also within half a mile (1 km).

What's nearby

  • Plaza del Charco - 3 min walk
  • Puerto de la Cruz Town Hall - 6 min walk
  • Lago Martianez Swimming Pools - 15 min walk
  • Loro Park - 17 min walk
  • Taoro Park - 17 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Hannen Barril - ‬5 min walk
  • ‪Slow Coffee Tenerife - ‬3 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬5 min walk
  • ‪Tasca el Olivo - ‬6 min walk

About this property

Hotel Puerto Azul

Spa hotel near Plaza del Charco
Hotel Puerto Azul offers its guests a full-service spa. Public spaces have free WiFi. A rooftop terrace, spa services, and a vending machine are also featured at Hotel Puerto Azul.

This Puerto de la Cruz hotel is smoke free.

  • 29 guestrooms or units
  • Terrace on the roof
  • Towels for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
Hotel Puerto Azul offers 29 accommodations with tablet computers and minibars. Beds feature down comforters. 37-inch flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Puerto de la Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, JACUZZI. The spa is equipped with a hot tub. The spa is open daily.

Languages

Dutch, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 9:00 AM–11:30 AM: EUR 10 for adults and EUR 10 for children
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • Tablet computer

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Mobile key entry
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz

Hotel Puerto Azul Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arpan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

María Elena

Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos, Camarma de Esteruelas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una maravilla de hotel. Recientemente reformado y se nota. Estrenamos el aire de una de las habitaciones y todo estaba perfectamente limpio. Las chicas muy simpáticas tanto de limpieza como de recepción. La ubicación muy buena con gran cantidad de opciones gastronómicas. Aparcamiento gratuito “detrás” del hotel, a 3 min andando. Muy recomendable.
Stayed 8 nights in Aug 2024

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Beatriz

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super bien muy céntrico, personal amable limpieza estupenda, y el yacuzzi estupendo repetiremos deguro
Stayed 2 nights in Jul 2024

10/10 Excellent

Helene, NANTES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionnel! Chambre très agréable et fonctionnelle. Situation idéale en ville mais proche des plages. Mon meilleur point de chute à Puerto. La gentillesse de tout le personnel est géniale
Stayed 4 nights in Jun 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the jacuzzi on the terrace
Stayed 7 nights in Apr 2024

10/10 Excellent

Nauzet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel en calle peatonal. Muy cerca de todo.
Stayed 3 nights in Mar 2024

10/10 Excellent

Laurine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé. La terrasse sur le toit avec le jacuzzi est très agréable. Chambre calme et spacieuse
Stayed 2 nights in Mar 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

4/10 Poor

Francine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Zimmer waren nicht sauber und das Hotel hat generell keinen sauberen Eindruck gemacht. Bett viel zu kurz, grade wenn man 1,85 ist. Lage war super und das Personal super nett.
Stayed 1 night in Feb 2024

10/10 Excellent

José Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Pascal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr modern renoviert und ausgestattet. Die Dachterasse ist schön gestaltet. In der Lobby gibt es Kaffee und Getränke kostenlos. Das Frühstück ist einfach, aber für den Preis mehr als angemessen. Das Personal ist sehr motiviert und stets hilfsbereit. Man bekommt täglich tips zu Ausflügen, die nicht im Reiseführer stehen und die Zimmer sowie das gesamte Hotel werden jeden Tag perfekt gereinigt. Bei jedem Anliegen stehen die Mitarbeiter sofort helfend zur Seite. Die Zimmer sind etwas speziell, da es kein Standardhotel ist. Das Zimmer mit Terrasse fiel etwas klein aus und es gab wenig Stauraum. Dennoch war alles sauber, es gab ein tolles Badezimmer mit Regendusche und ein sehr gutes WLAN. Parken kann man nicht vorm Hotel, jedoch am alten Hafen kostenlos. Dafür bekommt man eine sehr gute Lage und ist in 2 Minuten am Plaza Charco. Die Lage des Hotels ist ruhig aber zentral.

6/10 Okay

Julisa Judit

Travelled with partner
Liked: Property conditions & facilities
Me gustó mucho la decoración, habitaciones pequeñas y sin vistas hacia afuera del hotel, el jacuzzi estaba muy bien pero siempre ocupado aunque estupendas vistas desde el jacuzzi personal atento y profesional la unica pega es que no habia nadie en recepción desde las 11 de la noche hasta las 7 de la mañana
Stayed 2 nights in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023