Hotel TRH Taoro Garden

4.0 star property
4-star adults-only hotel near Plaza del Charco

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel TRH Taoro Garden

Outdoor pool, pool umbrellas, sun loungers
Lobby
Minibar, in-room safe, desk, blackout drapes
Lobby
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Parking available
  • Pool
  • Gym

Explore the area

Map
Calle Dinamarca, 3, Santa Cruz de Tenerife, Puerto de la Cruz, Canary Islands, 38400
  • Taoro Park
    8 min walk
  • Risco Belle Aquatic Gardens
    14 min walk
  • Martianez Shopping Centre
    14 min walk
  • Tenerife (TFS-Tenerife South)
    74 min drive

Room options

Double Room Single Use, Mountain View

  • 26 sq m
  • Sleeps 1
  • 2 Twin Beds

Family Room, Mountain View (2 connecting double rooms)

  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Triple Room, Mountain View

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room Single Use

  • 26 sq m
  • Sleeps 1
  • 2 Twin Beds

Double Room Single Use, Sea View

  • 26 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

Double Room, Mountain View

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room, Sea View

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Puerto de la Cruz

Close to the beach.With a stay at this Puerto de la Cruz hotel, you'll be steps from Parque canino Taoro Can and within a 10-minute walk of Taoro Park. Sitio Litre Garden and Jardin Aquatico are also within half a mile (1 km).

What's nearby

  • Taoro Park - 8 min walk - 0.7 km
  • La Paz Lookout - 15 min walk - 1.3 km
  • Lago Martianez Swimming Pools - 20 min walk - 1.6 km
  • Loro Park - 4 min drive - 2.9 km
  • Plaza del Charco - 4 min drive - 2.8 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 33 min drive

Restaurants

  • ‪Bar el Camino - ‬15 min walk
  • ‪Casa Mel - ‬17 min walk
  • ‪Zicatela - ‬11 min walk
  • ‪Tasca el Olivo - ‬17 min walk
  • ‪Restaurante-Pizzeria Don Camilo - ‬8 min walk

About this property

Hotel TRH Taoro Garden

4-star adults-only hotel near Plaza del Charco
Some rates at Hotel TRH Taoro Garden are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel TRH Taoro Garden offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. A library, a terrace, and an arcade/game room are also featured at the business-friendly Hotel TRH Taoro Garden. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 182 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel TRH Taoro Garden offers 182 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 5 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Offsite parking within 33 ft (EUR 8 per day)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 5 per day
  • Nearby parking fee: EUR 8 per day (33 ft away)
  • In-room safe fee: EUR 3.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number H-38/4.165

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Taoro Garden Puerto de la Cruz
Taoro Garden Puerto de la Cruz
Taoro Garden
Hotel TRH Taoro Garden Puerto de la Cruz
TRH Taoro Garden Puerto de la Cruz
TRH Taoro Garden
Hotel TRH Taoro Garden Adults Recommended Puerto de la Cruz
TRH Taoro Garden Adults Recommended Puerto de la Cruz
TRH Taoro Garden Adults Recommended
Hotel TRH Taoro Garden Adults Recommended
Hotel Hotel TRH Taoro Garden - Only Adults Recommended
Hotel TRH Taoro Garden
Hotel Taoro Garden
Trh Taoro Adults Recommended

Hotel TRH Taoro Garden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 166 reviews" "
Rating 8 - Good. 74 out of 166 reviews" "
Rating 6 - Okay. 18 out of 166 reviews" "
Rating 4 - Poor. 4 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved my stay here. Although the decor is a bit tired, the staff, food and the general feeling is great. When the sun is shining the pool area is so peaceful. I sat on my balcony watching parakeets in the trees, the mountains and the sunset. It’s a steep walk into town (takes about 25 mins and would be a struggle if you had a pram or mobility issues), but taxis are easy to find. The deposits for kettles and irons etc is annoying. I can’t believe there isn’t tea and coffee in a 4 star hotel. Don’t be put off by this, the staff and the care they take of you makes up for it. Very reasonable prices for drinks. Love the library 😊 I would definitely stay again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Katherine Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never leave reviews but felt this hotel deserved a 5 star review. The views from our room were incredible of the Mount teide. The food was varied and enjoyable. The staff were amazing and always happy. Swimming pool was good and lovely quiet atmosphere.
Stayed 6 nights in Oct 2023

4/10 Poor

Marya, London

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First of all - 1. Property outlines there is a free on site off site parking. In reality hotel is located at the end of short street with only 14 parking spaces available. For a hotel with 5 times at least this capacity After I contacted Expedia regarding this issue hotel offered a parking that is 5£ a night in secured parking area 2. Hotel is advertising itself as a 4 star hotel - however in the room not even a water bottle was provided. Kettle was provided upon request on second day , no tea or coffee. 3. Gym facility is extremely outdated and poor. Equipment is very old , type of equipment that is bought for the house - cheap and old. Limited amount of weights - 10kg is a heaviest dumbbell. 4. Generally as you arrive hotel appears very old - paint is peeling off , windows are old, Street in front of hotel is bad condition. The only refurbishment took place in dining area , reception and rooms. 5. Location - uphill 25min from town centre 6. Access cards - literally every morning card was no longer working , had to go to reception to reactivate. On a third day after complaining I was given a card that worked for more that 1 day Overall this is not a 4 star hotel , far from it. 3 star Breakfast is ok
Stayed 4 nights in Apr 2023

8/10 Good

Verity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Samra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and offered daily bus services to the city centre. However I feel like it lacked vegetarian options, there wasn’t much for people that are vegetarian. Overall, a lovely hotel and good staff members.

8/10 Good

Susan, Beckenham

Stayed 7 nights in Nov 2022

10/10 Excellent

Simas, York

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Members of staff were friendly to each other and to guests. They made everything possible to make our stay great. Great location - in the park, within walking distance from the city center.
Stayed 4 nights in Sep 2022

4/10 Poor

viviana

Liked: Cleanliness
Disliked: Staff & service, room comfort
Food quality and variety huge let down, definitely not to 4 star standard. Restaurant terribly unorganised and very stressful experience. Utter lack of management, attention to details and customer focus. High inconsistency among service levels throughout. Room amenities practically non-existent: again, nowhere near 4 star standards. Beds though very comfortable, rooms of good size and quiet. Lovely swimming pool area and well kept gardens, but music way too loud at pool bar and more seating in garden would be nice. Overall good standards of cleanliness, but definitely not well organised with timigs eg. Starting cleaning hall and lifts with thus wet and slippery floor when breakfast starts (7.30 rather late by the way) and guests move around. Too few hotel shuttle buses to town-not ideal timings and not at the weekend. Overall it could all be much better with some effort.
Stayed 7 nights in Sep 2022

10/10 Excellent

Nicolás

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right for vacation
Really nice hotel in the center of the city. View to the ocean, great accommodation. The only things is that is not a “only adult” hotel as when I was there there was families and new born baby.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was terrific, the hotel grounds were well kept
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2019

10/10 Excellent

JJ, Peak District, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in beautiful, peaceful location. Good size, comfortable room, excellent food and very friendly and helpful staff. Ideal for a relaxing holiday but not the place to stay if you like night life.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good pool, quiet location near nice park.Easy access to town but lots of steps.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for 7 nights on half board and were very happy with our choice. What we liked: clean room/bathroom with comfy bed, air con and balcony. The hotel doesn’t encourage children although there were a couple it was a very quiet and peaceful hotel and garden. The restaurant was especially well run with staff very pleasant and helpful. There is a buffet at both breakfast and dinner with an amazing assortment of soup, salads, main course and desserts. There was plenty of choice and it was fresh and nicely cooked at a grill by the chef. The hotel is located on a hill so walking back from the town could be challenging for some. However there is a shuttle bus from the hotel and you are given one free pass. Car parking is limited at the hotel but there is a free car park quite close by and we did not have any problems apart from bird droppings. There’s a nice big swimming pool but we didn’t use it so can’t comment on that. The people at reception were super helpful. What we missed was tea/coffee making but you could hire this, slippers and a dressing gown but for the price you can’t expect everything. The bath was a bit slippery to get out of if you’re a bit older but we had each other to cling to. All in all an excellent find. We ate so much we didn’t have to buy lunch and we’re now on a diet.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
When booking the hotel its says no kids yet when we got there they was quite a number of kids. There isnt a lot of kids to so the hotel isn't makde for them.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet and clean place to spend a week or so .Worth every penny .
Stayed 7 nights in Feb 2019

8/10 Good

Bob, Farnborough UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and efficient but hard to find, with main entrance tucked away in a narrow street. Good if you have a car as parking available (though hotel spaces very narrow). Some distance from bars/restaurants in lower town, but taxis to return readily available and cheap by UK standards. Recommend superior room, some "standard" rooms tucked away in corners with no view from terrace. Buffet food good value but not much atmosphere.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

No air conditioning functioning despite the advertisement of such. The woman who checked me in was very good but I had terrible service from a young man, I believe was named Sebastian? His treatment of me made me feel as though I was in a 1 star hotel. Very apathetic towards my concerns. Overall I would avoid this hotel because of the lack of insulation between the rooms and hearing my neighbors/housekeeping too much. This seems to be a common problem for hotels on Tenerife.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in lovely surroundings
lovely hotel in a great location, grounds and surroundings were lovely. all the staff were very friendly and attentive, some of the rooms are a little tired and not the 4 star standard expected, but we're comfortable and kept clean. The restaurant had a reasonable choice of food although sometimes a little odd (sprouts for breakfast?!)but you can eat well. Most of the hotel is of excellent standard, would recommend
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely 1 week stay at the hotel. The staff were excellent, particularly Ivan M (reception), Elizabeth and Sergio (restaurant staff) who looked after us very well. We will surely be back!
Stayed 7 nights in Oct 2018

10/10 Excellent

Toni, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was perfect. The staff were amazingly friendly and efficient, the food was excellent and the room was comfortable and a very short walk across a lovely lawn to the pool. I'd come here again tomorrow. Very highly recommended!
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Just OK. Food wasn't that good, stayed half board and wasn't impressed with the quality and variety. Also for a 4 star hotel, I don't expect to be asked to come downstairs to collect an iron from the reception and drop a 20euro refundable deposit for the iron!! Definitely won't return there.
Stayed 3 nights in Aug 2018