See all properties

FERGUS Puerto de la Cruz

4.0 star property
4-star hotel near Lago Martianez Swimming Pools

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for FERGUS Puerto de la Cruz

2 outdoor pools, pool umbrellas, sun loungers
View from room
Reception
Rooftop terrace
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking available
    Parking available
  • Pool
    Pool

Explore the area

Map
Avda. Marques Villanueva del Prado s/n, Puerto de la Cruz, Tenerife, 38400
  • Martianez Shopping Centre
    3 min walk
  • La Paz Lookout
    3 min walk
  • Botanical Gardens
    8 min walk
  • Tenerife (TFS-Tenerife South)
    65 min drive

Room options

View all photos for Premium Double Room, Sea View (3 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Sea View (3 adults)

  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Sea View (2 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults)

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (2 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 adults)

  • 28 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Junior Suite (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 adults + 1 child)

  • 28 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Premium Double Room, Sea View (2 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Sea View (2 adults)

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room, Mountain View (2 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Mountain View (2 adults)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double Room, Mountain View (3 adults)

Down comforters, minibar, in-room safe, desk

Premium Double Room, Mountain View (3 adults)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite (3 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite (3 adults)

  • 28 sq m
  • Sleeps 3
  • 1 Double Water Bed and 2 Twin Beds

View all photos for Superior Double Room, Sea View (3 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (3 adults)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (2 adults + 1 child)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (3 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room (3 adults)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (4 adults)

Down comforters, minibar, in-room safe, desk

Suite (4 adults)

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room (1 adult + 2 children)

Down comforters, minibar, in-room safe, desk

Standard Double Room (1 adult + 2 children)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (2 adults)

Down comforters, minibar, in-room safe, desk

Superior Double Room (2 adults)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room (1 adult + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (1 adult + 1 child)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (1 adult)

Down comforters, minibar, in-room safe, desk

Standard Double Room (1 adult)

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (2 adults)

Down comforters, minibar, in-room safe, desk

Standard Double Room (2 adults)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Sea View (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults + 1 child)

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Sea View (1 adult)

Down comforters, minibar, in-room safe, desk

Superior Double Room, Sea View (1 adult)

  • 20 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (2 adults + 2 children)

Down comforters, minibar, in-room safe, desk

Junior Suite (2 adults + 2 children)

  • 28 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Superior Double Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Superior Double Room (2 adults + 1 child)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (2 adults + 2 children)

Down comforters, minibar, in-room safe, desk

Suite (2 adults + 2 children)

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room (1 adult)

Down comforters, minibar, in-room safe, desk

Superior Double Room (1 adult)

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Suite (2 adults + 1 child)

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (3 adults)

Down comforters, minibar, in-room safe, desk

Suite (3 adults)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (3 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Suite (3 adults + 1 child)

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite (3 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Junior Suite (3 adults + 1 child)

  • 28 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

View all photos for Suite (2 adults)

Down comforters, minibar, in-room safe, desk

Suite (2 adults)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Similar properties

Outdoor pool
Hotel Best Semiramis
Pool
All-inclusive
Spa
Kids pool
4.1 out of 5, Very good, (628)
The price is CA $193
per night
CA $212 total
includes taxes & fees
29 Nov - 30 Nov
Hotel Best Semiramis

About the area

Puerto de la Cruz

Close to the boardwalk/promenade.Your stay at this hotel will put you steps from Jardin Aquatico and a 5-minute walk from Martianez Shopping Centre. La Paz Lookout and Sitio Litre Garden are also within half a mile (1 km).

What's nearby

  • La Paz Lookout - 3 min walk
  • Lago Martianez Swimming Pools - 12 min walk
  • Taoro Park - 16 min walk
  • Plaza del Charco - 16 min walk
  • Loro Park - 4 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive

Restaurants

  • ‪Bar el Camino - ‬4 min walk
  • ‪Hotel Teide Mar - ‬7 min walk
  • ‪Zicatela - ‬8 min walk
  • ‪Apricot - ‬6 min walk
  • ‪Vinoteca Con Pasión - ‬9 min walk

About this property

FERGUS Puerto de la Cruz

4-star hotel near Lago Martianez Swimming Pools
Some rates at FERGUS Puerto de la Cruz are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of FERGUS Puerto de la Cruz, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly FERGUS Puerto de la Cruz. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of FERGUS Puerto de la Cruz was completed in June 2023.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 300 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
FERGUS Puerto de la Cruz offers 300 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free shopping center shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Outdoor tennis court

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 July.

Property is also known as

Hotel Puerto Cruz
Hotel Puerto de la Cruz

FERGUS Puerto de la Cruz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Stayed 2 nights in Dec 2023

6/10 Okay

Lynne

Liked: Cleanliness, staff & service
Not a 4 *
In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to
Stayed 9 nights in Nov 2023

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Front desk was a little rude
Stayed 5 nights in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
TODO EXCELENTE, SOLAMENTE FUERON DOS DIAS, PERO SALI ENCANTADO
Stayed 2 nights in Jun 2024

10/10 Excellent

Gustavo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 6 nights in May 2024

10/10 Excellent

Gustavo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. excelente atención.
Stayed 2 nights in May 2024

10/10 Excellent

HECHER

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilidad
Stayed 2 nights in Mar 2024

10/10 Excellent

Karoliina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvällä sijannilla oleva hotelli.
Hotelissa oli hyvät pysäköintitilat. Aamiainen oli erinomainen. Hissit hitaat ja äänieristys oli huono. Uima-allas alueiden lisäksi kivat kattoterassit.
Stayed 1 night in Mar 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oki
Goed hotel, ontbijt redelijke kwaliteit, koffie kan veel beter. Geen airco aangezet in het hele hotel eigenlijk vinden we dit niet kunnen voor 4 sterren, maar goed het was te doen..
Stayed 8 nights in Jan 2024

6/10 Okay

Katarina

Travelled with family
Disliked: Property conditions & facilities, room comfort
Familjeresa
Lyhört på rummen pappersväggar man hörde nästintill allt som sas ute i korridoren eller inne hos grannen. Dom kunde komma och städa rummen allt ifrån 12 till 17 tiden. Hårda och knarrande sängar. Inte jätte uppvärmd pool. Kallt på rummet. Frukosten får ett stort plus mycket att välja på,
Stayed 14 nights in Jan 2024

8/10 Good

Dorothee

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Hans

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Anton

Stayed 7 nights in Dec 2023

8/10 Good

Feride

Liked: Room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Første gang på Tenerife
Hyggelig personale på hotellet. Vakker by; frodig og fargerik.
Stayed 7 nights in Dec 2023

10/10 Excellent

Hyewon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이 넓고 경치도 좋고 요청 사항에 대한 응답이 빨라요 가족 룸은 수영장이랑 가깝고 발코니에 썬베드 따로 있어서 일광욕 하기 좋았어요 부모님께서 햇빛도 많이 받으시고 좋은 시간이었어요 가까운 곳에 쇼핑몰도 있고 아름다운 해변도 걸어갈 거리에 있어요 맛집도 많구요
Stayed 2 nights in Dec 2023

2/10 Terrible

Javier

La atencion fatal....me dieron una habitacion ruidosa....las dos noches sin dormir, les avise varias veces y no me hicieron caso.
Stayed 2 nights in Dec 2023

10/10 Excellent

MARÍA JOSE

Stayed 1 night in Dec 2023

8/10 Good

Tom Ivar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único que no nos gustó mucho comida y cena
Stayed 3 nights in Nov 2023