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Hacienda Tres Lagos

4.0 star property
4-star beachfront hotel near Lake General Carrera

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Photo gallery for Hacienda Tres Lagos

Terrace/patio
Design Room
Living area
Horseback riding
Traditional Room (Family)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Housekeeping
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

Map
Carretera Austral Km 274, Chile Chico, Aisen, 6050000
  • Chile Chico Plaza
    ‪19 min drive‬
  • Puerto Guadal Public Library
    ‪20 min drive‬
  • Puerto Guadal Beacon
    ‪20 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Room

Design Room

Design Room

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Room (Family)

Traditional Room (Family)

Traditional Room (Family)

  • Resort view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Floating Lake Room

Floating Lake Room | Terrace/patio

Floating Lake Room

  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cabana del Lago

Cabana del Lago

Cabana del Lago

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 2 Twin Beds

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About the area

Puerto Guadal

On the beach.You'll be within half a mile (1 km) of Lake General Carrera and 9 miles (15 km) of Capillas de Marmol. Marble Caves and Capilla de Mármol are also within 32 miles (52 km).

What's nearby

  • Chile Chico Plaza - 19 min drive
  • Capillas de Marmol - 30 min drive
  • Baker River - 38 min drive
  • Marble Caves - 89 min drive
  • Parque Patagonia - 109 min drive

Restaurants

  • ‪Restaurant Costanera - ‬20 min drive
  • ‪Hacienda Tres Lagos - ‬2 min walk
  • ‪El Arrayan - ‬21 min drive

About this property

Hacienda Tres Lagos

4-star beachfront hotel near Lake General Carrera
Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Hacienda Tres Lagos like a marina and a sauna.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available.

This 4-star Chile Chico hotel is smoke free.

  • 22 guestrooms or units
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hacienda Tres Lagos offers 22 accommodations. Beds feature down comforters and premium bedding. Bathrooms include shower/tub combinations and hair dryers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Hosted evening meal available daily for a fee of CLP 44029

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hiking/biking trails
  • Horse riding/rentals
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • No elevator (single level property)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

More

  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hacienda Tres Lagos

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: CLP 44029

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Tres Lagos Hotel
Hacienda Tres Lagos Hotel Puerto Guadal
Hacienda Tres Lagos Puerto Guadal
Hacienda Tres gos Puerto Guad
Hacienda Tres Lagos Hotel
Hacienda Tres Lagos Chile Chico
Hacienda Tres Lagos Hotel Chile Chico

Hacienda Tres Lagos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities
This property has the potential to hit top mark. However the kindness of the staff and the magnificent location -although extremely remote- cannot make up for everything. A very poor wifi - that the absence of tv makes even more painful- the absence of laundry and an overall lack of good maintenance of the place and appliances in general makes it a tiny bit too bohemian to my test. This being said, I loved my stay at the Hacienda!
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Hacienda Tres Lagos is in a beautiful location and had a pretty large estate with very many facilities. Unfortunately, the whole complex is a bit dated and they seem to struggle to maintain it all. Offering half as many things done really well would be much better. If you expect a luxurious hotel experience you'll be disappointed but if you come for the nature and want to stay in a comfortable place with pretty good food (for the region) you should be well served here. The staff seem to be changing with the season, with some staff members only in town for a few weeks so the food might vary in quality. We really liked the many animals roaming freely around the big estate but that does come with the odd pile of horse dung here and there :). Our room was very comfortable, spacious and had a good view of the lake. Although the staff was very friendly and helpful, we paid upfront a significant amount for a Christmas Gala dinner which was promised to be slow-roasted lamb on a fire (a speciality from Patagonia) which was then changed last minute for the salmon you can get everyday (at a much lower cost). They actually visibly prepared the lamb the whole day but actually the staff ate it instead in front of the guests! This was quite a surreal experience for Christmas Eve with no explanation or apology.
Stayed 3 nights in Dec 2018

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Amazing location. Clean and comfortable cabins with log stoves. Great staff - and staff dogs. Good food.
Stayed 1 night in Nov 2018

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jahreswechsel
Wunderbar und erholsam. Toller Jahreswechsel.
Stayed 2 nights in Dec 2023

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Très bonne étape de détente, manque de chauffage
Très bon accueil. Cadre magnifique. Chambre spacieuse et claire avec une superbe vue sur le lac et les montagnes environnantes. Bonne restauration. Nous avons rencontré un problème : les radiateurs étaient arrêtés, de même que dans le restaurant. Il y avait un poêle à bois qu'il fallait alimenter toutes les heures. Le gérant et toute son équipe ont fait le maximum pour régler le problème mais, après que le gérant ait eu son boss au téléphone, nous avons compris que c'était une volonté du propriétaire de l'établissement.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Maravilloso hacienda tres lagos
Excelente lugar para descansar,bien atendido,comida rica y abundante, brindan un excelente servicio,limpio,muy agradecida y recomendable 100%
Stayed 7 nights in Feb 2022

10/10 Excellent

HECTOR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
confiables
especial mension a la prontitud y eficiencia de la administracion al modificar reservas y devolver montos comprometidos.
Stayed 3 nights in Jan 2022

8/10 Good

GJ

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bijzondere locatie
Vriendelijke ontvangst, zeer behulpzaam en gastvrij personeel, prachtige locatie.
Stayed 3 nights in Nov 2021

10/10 Excellent

Andreas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rustig gelegen aan het meer. De kamers hebben allemaal uitzicht op het meer.
Stayed 2 nights in Nov 2019

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imperdible!
Lugar increíble, personal muy atento y amable
Stayed 2 nights in Feb 2019

6/10 Okay

Eulogio

Liked: Cleanliness, room comfort
Esperabamos algo mejor. El lugar maravilloso mal aprovechado
Stayed 4 nights in Dec 2018

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
para repetir unos dias de descanso
Muy buen lugar para descansar y desconectarse, todo el personal muy amable.
Stayed 2 nights in Sep 2018

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso!!!!!!!!!!
La verdad que este lugar es un paraiso!!!!!, Lastima que pasamos solamente un dia por estar de paso. Es un lugar, para disfrutar y descansar. Hay muchas cosas para hacer ahi mismo, te atienden muy bien, siempre atentos a todo....
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Muy lindo lugar.
1.- Habiamos hecho una reserva con varios meses de anticipacion, cancelamos y el dia que llegamos al hotel pareciera que no nos estaban esperando. La habitacion no estaba calefaccionada y no tenian cena para darnos porque no habia nadie en el hotel. 2.- La calefaccion era una lucha, siempre habia que pedir que nos prendan las estufas o el hogar a leña.