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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property
4.5-star beachfront hotel with 2 outdoor pools

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
2 outdoor pools
Food and drink
On the beach, white sand
Room, 1 King Bed (Paradise) | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

Beachside getaway.Within 6 miles (10 km) of this hotel, you'll find Arrecife de Puerto Morelos National Park and Petempich Bay. Also within 9 miles (15 km) are Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.1 km
  • Petempich Bay - 6 min drive - 2.4 km
  • Puerto Morelos Beach - 13 min drive - 10.5 km
  • Puerto Morelos Town Square - 17 min drive - 12.2 km
  • Ojo de Agua Beach - 17 min drive - 12.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬13 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5-star beachfront hotel with 2 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and an elevator. Free self parking and valet parking are available.

This 4.5-star Puerto Morelos hotel is smoke free.

  • 355 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

English, Spanish

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CA $503 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts cash. Parties and events are allowed on site. 

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 823 reviews
Rating 8 - Good. 186 out of 823 reviews
Rating 6 - Okay. 105 out of 823 reviews
Rating 4 - Poor. 35 out of 823 reviews
Rating 2 - Terrible. 32 out of 823 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff outside of the checkout process was amazing, the place is clean, it is quiet near the rooms and a great time at pool area. Now back to checking and out.. checkin had to reserve 2 restaurants on arrival they told us they couldn’t fit us in as it was booked but if we did the seminar they could get us in. So when we got to the restaurant it was only 4 tables occupied, with at least 15 empty tables. That was it for check in. After we did the seminar we got 150 in credits to be applied at checkout. They didn’t want to deal with them and tried to say it would take to much time to apply them. But had to pressure them into it.. that was the only 2 bad things. My advice tell them you have no time for that seminar.. and take yourself to the restaurant and check yourself in and enjoy your time as that is why you came.!
Stayed 4 nights in Apr 2025

10/10 Excellent

REBEKAH, rockwall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Mar 2025

10/10 Excellent

REBEKAH, rockwall

Stayed 3 nights in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and great experiences!
Stayed 21 nights in Dec 2024

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time. The food was excellent. Service was par. They offered plenty of activities. We will visit again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Margaritaville! The rooms were sparkly clean. Good setup and nice balcony. We did not get a room that had a view on the main area, but we were still very happy with the room. Calling food directly to the room was super easy and the service was fast. The food was simply amazing. Both Mexican classics and speciallity restaurants. Great variety and one of the best steak I ever had. I was not expecting that level of food quality considering it's an all inclusive. The food was one of the highlights of our trip. We wish to highlight the staff, because we had a stellar service throughout our entire stay. The entertainement team were super fun. Angelo, Mariel, Regina and Angel made our stay all the more memorable. We didn't have the chance to get everyones names, but they did a fantastic job. Same goes for the service at the different restaurants. We want to again, highlight Carlos and Noel, but they were all extremely nice. Would highly recommand to anyone wanting to travel to Mexico for a cozy and tasteful getaway.
Stayed 6 nights in Jan 2025

10/10 Excellent

Junyoung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly and all the food and beverages are great.
Stayed 7 nights in Jan 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, but no beach.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location. Staff were amazing with being helpful and friendly! You were only limited by what you wanted to do. Rooms were clean and beautiful. Would definitely stay here again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They changed the point system halfway through our visit. There were very few things to purchase for our minibar. Disappointing!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Yaniris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Dyoceline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED my stay. The hotel was very clean and the staff was extremely kind and helpful. The resort is the perfect size if you don't want to walk a lot. There is beach access but no sand. You can't walk on the beach its just water, so if you're looking for the sand there isn't any. Overall it was the perfect stay. The food was excellent and the service was top notch. I'd like to mention David, Augustin, and Cinthya from the front desk who were always very helpful. I'd also like to mention Laura from Landshark and Alan from the lobby bar who gave excellent customer service as well.
Stayed 4 nights in Jan 2025

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the adults only margaritaville! Would definitely come back we had an amazing trip. Many pros listed below. Only 2 cons: 1. No beach at all, and this wasn’t called out to us prior to our trip 2. Only 2 restaurants plus buffet but both were good Pros: - Salted rim cocktail bar for amazing cocktails every evening. We don’t usually see this at all incs. - Clean and brand new rooms, great blinds as well. - The staff that worked at the entertainment pool were our FAV part by far. Angel and his team of people keeping everyone happy, dancing, playing fun games all day (name that DJ, pool Pictionary, etc) were our fav part of the day. Especially the aqua fit classes at noon every day. SO SO fun highly recommend. - Loved the patio, flooded with sun - Service was fantastic - came quickly when we need our door fixed, ordered late night snacks, requested blankets, etc - The entire resort was brand new and sparkling clean you can tell the staff worked tirelessly to keep it that way - The buffet was great, we loved having fresh fish right off the grill at lunch and the fresh omelette bar in the morning. Servers were really awesome and quick too - The two restaurants both had really fresh food and large menus (but they do book up days in advance so make resos right when you arrive) - Large selection of drinks even at the pool bars - incl. Aperol spritz, mimosas, Whiskey, etc - Loved that we got points for the week to pick what was in our room - coffee shop
Stayed 8 nights in Jan 2025

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing trip, spa was great, staff was awesome. The whole prestige sales package was absolutely the main reason this isn’t a 5 star review. They wasted most of an afternoon and became rude and pushy. Other than that I’d love to go back
Stayed 7 nights in Jan 2025

2/10 Terrible

HALEY

Stayed 4 nights in Jan 2025

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property and amenities were great. Friendly, attentive and responsive staff. Everything felt like an up-sell, and despite being all-inclusive, tipping was expected and got you faster bar service. There is no beach to step onto and there was not an excursion offered that felt safe for 2 single women traveling together. the weather was absolute crap, but we still had a great time. I might go back to the resort chain but in a different location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort everyone is so friendly, very clean everything is on point 10/10
Stayed 4 nights in Jan 2025

8/10 Good

Vidyia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort with friendly guests and staff. Food is great and pools accommodate those who like to sit in the water and socialize by having many seating within the pool options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Ervin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, our experience at the resort was exceptional. The staff truly stood out—they were incredibly friendly and always eager to help. I’d like to give special recognition to a few individuals who went above and beyond to make our stay even more memorable: Viktor at the bar, Geraldo, Erick, Gabino, and Noel from the Boathouse, and Carlos and Eduardo at LandShark. Each of them provided outstanding service that truly elevated our experience. The resort itself is impeccably clean and well-maintained, with spacious and comfortable rooms. We were fortunate to enjoy a partial ocean view, which was a lovely bonus. The dining options were fantastic, with each restaurant offering something unique. While we thoroughly enjoyed all the food, the Italian restaurant was our favorite—the pizza was surprisingly amazing! Breakfast at the Boathouse buffet was a highlight, offering a wide variety of delicious options to start the day. While the resort doesn’t have direct beach access, we didn’t find this to be an issue. There’s ample seating around the pools, making it easy to soak up the sun and relax. We actually spent some time a the pickle ball courts. Overall, we were thoroughly impressed with the exceptional customer service and attention to detail throughout our stay. We would definitely return.
Stayed 5 nights in Jan 2025

10/10 Excellent

Walter, Roseville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun!
Stayed 1 night in Jan 2025

8/10 Good

Joy, HUNTERSVILLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great food ok! Very clean and serene property, servers were good especially once you tip ! My favorite server was Eric at the boat house he was awesome and very attentive!! Alain was my favorite bartender at the salted rim! My only issue was making reservations at the steak or Italian restaurant for a large party was a hassle !!! The Foam Party Was Lit!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicole, Fitzwilliam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Fun. Quiet. Only bummer was there was no beach which we didn’t realize. But plenty of poolside areas with poolside service. Everyone was friendly and the atmosphere is fun and relaxed.
Stayed 7 nights in Jan 2025