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Margaritaville Island Reserve Riviera Cancun, by Karisma - Todo Incluido

5.0 star property
5-star beachfront hotel near Arrecife de Puerto Morelos National Park

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Photo gallery for Margaritaville Island Reserve Riviera Cancun, by Karisma - Todo Incluido

On the beach, white sand, sun loungers, beach umbrellas
4 outdoor pools, pool umbrellas, sun loungers
Exterior
6 bars/lounges, swim-up bar, poolside bar
Premium bedding, free minibar, in-room safe, iron/ironing board

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Carretera Cancún Puerto Morelos Km 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    1 min drive
  • Petempich Bay
    6 min drive
  • Crococun Zoo
    10 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    19 min drive

Room options

View all photos for PARADISE SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

PARADISE SUITE

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP PARADISE JUNIOR SUITE

SWIM UP PARADISE JUNIOR SUITE

SWIM UP PARADISE JUNIOR SUITE

  • 43 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for ROYAL PARADISE SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

ROYAL PARADISE SUITE

  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for SWIM UP PARADISE SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

SWIM UP PARADISE SUITE

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for ROYAL SWIM UP PARADISE SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

ROYAL SWIM UP PARADISE SUITE

  • 48 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for PARADISE JUNIOR SUITE

Premium bedding, free minibar, in-room safe, iron/ironing board

PARADISE JUNIOR SUITE

  • 43 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for PARADISE ROOM - Adults Only Section.

Premium bedding, free minibar, in-room safe, iron/ironing board

PARADISE ROOM - Adults Only Section.

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

Beachfront retreat .You'll be within 6 miles (10 km) of Arrecife de Puerto Morelos National Park and 9 miles (15 km) of Puerto Morelos Town Square. Also within 9 miles (15 km) are Puerto Morelos Artists’ Cooperative and Moon Palace Golf Club.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive
  • Petempich Bay - 6 min drive
  • Crococun Zoo - 10 min drive
  • Puerto Morelos Beach - 14 min drive
  • Puerto Morelos Town Square - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancun, by Karisma - Todo Incluido

5-star beachfront hotel near Arrecife de Puerto Morelos National Park
Margaritaville Island Reserve Riviera Cancun, by Karisma - Todo Incluido is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Margaritaville Island Reserve Riviera Cancun, by Karisma - Todo Incluido you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a sauna, and a fitness center. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos hotel.

  • 14 guestrooms or units
  • 4 dining venues
  • 6 bars or lounges
  • Karaoke
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Margaritaville Island Reserve Riviera Cancun, by Karisma - Todo Incluido offers 14 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, St. Somewhere Spa. Massages are available on the beach and in the spa; other services include sports massages, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Area shuttle

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Concerts/live shows
  • Fitness center
  • Full-service spa
  • Karaoke
  • Playground
  • Sauna
  • Snorkeling
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • Satellite channels
  • Smart TV

Bedroom

  • Air conditioning
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Azul Beach Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Riviera Maya Hotel Karisma Todo Incluido
Azul Beach Riviera Maya Karisma Todo Incluido Puerto Morelos
Azul Beach Riviera Maya Karisma Todo Incluido
Azul Beach Resort Riviera Maya Hotel by Karisma
Azul Beach Hotel by Karisma All Inclusive
Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido
Azul Riviera Maya By Karisma
Azul Beach Resort Riviera Maya Hotel by Karisma Todo Incluido

Margaritaville Island Reserve Riviera Cancun, by Karisma - Todo Incluido Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 33 reviews" "
Rating 8 - Good. 4 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudia Roxana

Stayed 1 night in Jul 2023

8/10 Good

Ivan

Stayed 2 nights in Jul 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente
Es un hotel muy bueno, con variedad de lugares para divertirse.
Stayed 3 nights in Dec 2020

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular
Si quisiéramos mencionar los nombres de cada persona que hizo que nuestra estancia fuera de lo mejor, tendríamos que tomar el abecedario completo, nadie queda fuera de elogio, desde la gerente hasta el personal de intendencia, todos confabulados en hacer de nuestra estancia la mejor de las experiencias. Instalaciones, servicios, atenciones, alimentos y bebidas. Excelente
Stayed 10 nights in Nov 2020

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estancia la gente muy atenta y agradecida de regresar a su trabajo ,se nota las ganas de hacerte pasar bien el día El hotel muy bueno solo tuvimos problema con la regadera no se desguaba se hacía un lago
Stayed 1 night in Sep 2020

10/10 Excellent

Erika Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La limpieza del sitio fue excelente, con todas las medidas por la contingencia. Cama muy cómoda, los alimentos buenos y el servicio excelente, siempre pendientes del huésped
Stayed 2 nights in Jul 2020

10/10 Excellent

FabyVilla, Monterrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio es una maravilla. Te hacen sentir como en casa, trato VIP 100% todo el tiempo, desde los chicos de Concierge, Meseros, bartenders, todos son excelentes personas dispuestas a hacer que pases tus días como una verdadera vacación, disfrutando. Los restaurantes son delis, la comida de lo mejor, bebidas del bar de lo mejor, todo un lujo. Gracias Gregorio, Noel, Armando, Carolina, Shirley, Juan Carlos, Elizabeth, Mauricio, estuvimos felices, encantados. GRACIAS!!!!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio. Apestar de ser un hotel pequeño tienen muy buen servicio. Lo único malo es que tardan un poco en el momento de servir los alimentos
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó mucho, especialmente el servicio y la comida
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente, buenos restaurant y amenidades en playa
Stayed 5 nights in Mar 2019

8/10 Good

Karla

excelente servicio
Stayed 4 nights in Nov 2018

10/10 Excellent

Maru, Cancún

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente hotel, el personal súper atento, todos con una sonrisa y dispuestos a ayudarte. Los jardines super cuidados, con flores hermosas. Las habitaciones muy limpias y te reciben con una botella de champagne y frutas. Pero definitivamente lo que nos conquistó fué la atención que nos dieron. A todos nos trataron como VIP
Stayed 1 night in Nov 2018

10/10 Excellent

Russell, Mérida ,Yucatán ,México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estancia inmejorable comida,habitación,trato amable Altamente recomendado
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our first time in this resort and we loved it. We traveled with our two kids which can be challenging but during our stay at Azul Beach Resort we were able to really enjoy every moment, the personnel is great, the food is excellent and they have kids menu in every restaurant. We loved the latin restaurant for dinner (thanks to Antonio our
Stayed 4 nights in Oct 2018

10/10 Excellent

Angeles, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación: nos hicieron upgrade, estupenda. El servicio muy amable. Quizás mejorar algo la oferta y calidad de comida a mediodía.
Stayed 3 nights in Nov 2018

10/10 Excellent

Manolo, Veracruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel familiar
Excelente staff, comida, comodidad y playa. Todo bien! Una agradable sorpresa descubrir este hotel.
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia. Muy buena comida y bebidas, excelente servicio, ambiente tranquilo. Higiene impecable y mantenimiento al día... la playa limpia y muy tranquila (sin olas). Muy recomendado para familias. Hotel chico ideal para el que no quiere estar caminando largas distancias.
Stayed 7 nights in Jun 2018

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención y Servicio inmejorable
Es increíble la atención.... saben en todo momento quién eres y tus intereses y todos hacen lo imposible por hacerte sentir bien.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel para vacaciones familiares
El hotel está increíble! El staff es muy amable y servicial, la comida está buenísima. Nuestros únicos comentarios son que tuvieran al menos una alberca con calefacción y más opciones de restaurantes para el lunch.
Stayed 5 nights in Dec 2017

6/10 Okay

Gabriela

Liked: Staff & service, room comfort
Muy caro para lo que es
Lo único destacable es el servicio, tienen un trato excelente todos son muy amables y te saludan con una sonrisa, te hacen sentir como en casa. Lo malo es que como fuimos con un bebé de 7 meses la espera en los restaurantes para la comida y la cena era demasiada. Además, las villas familiares son las más alejadas del lobby y los restaurantes y al solicitar cambio de habitación nos dijeron que las únicas habitaciones céntricas tenían costo adicional. Finalmente decidimos pagarlo para que nuestra estancia fuera más cómoda pero el hotel en general es muy caro para lo que realmente es, por lo que finalmente se pagó hay otros hoteles con mejores amenities. Definitivamente no volveremos nunca más.
Stayed 7 nights in Sep 2017

8/10 Good

monica, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena opción para bebes
Me gustó mucho el hotel porque es pequeño pero tiene de todo para que los niños se diviertan, una buena opción para bebés ya que tienen de todo para facilitar tu estancia. La comida es buena, nada extraordinario, la atención de la gente buena sobre todo las del Spa muy amables
Stayed 6 nights in Sep 2017

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Es un hotel pequeño y por lo mismo muy cómodo, para ir a relajarse en familia esta excelente y la atención del personal es muy amable.
Stayed 7 nights in Jul 2017

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2017

8/10 Good

Raquel, México

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción para familias con niños!
El hotel es excelente, no es el clásico all inclusive gigante, es pequeño, ofrece más exclusividad y tranquilidad, el personal es muy amable y las instalaciones generales muy bonitas. Las habitaciones del área 'delux' estaban algo deterioradas para y simples para un hotel de esta categoría pero nada que arruinara la estancia. Algunos alimentos increíbles y otros que parecían de aprendiz, creo que deberían poner más cuidado en la cocina. Calificación general 9, pase una estancia muy divertida, relajada y confortable.

10/10 Excellent

tony, t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel boutique con las comodidades de un gran hote
Excelentes restaurantes de especialidad y general. Habitaciones muy espaciosas y bien diseñadas. Sobre todo, personal sumamente amable y servicial.