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Palmar Beach Resort and Spa Riviera Maya - All Inclusive

4.5 star property
4.5-star beachfront resort near Puerto Morelos Beach

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Photo gallery for Palmar Beach Resort and Spa Riviera Maya - All Inclusive

Exterior
Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old)
On the beach, white sand, beach umbrellas, beach towels
Couples treatment rooms, sauna, hot tub, steam room, hot springs
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Carretera Cancun - Tulum km 27.5, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪1 min walk‬
  • Ojo de Agua Beach
    ‪3 min walk‬
  • Puerto Morelos Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe 2 Queen- Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe 2 Queen- Kids Free all year round (up to 12 years old)

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Swim Up King - Kids Free all year round (up to 12 years old)

Terrace/patio

Deluxe Swim Up King - Kids Free all year round (up to 12 years old)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite Ocean Front- Kids Free all year round (up to 12 years old)

Corner Suite Ocean Front- Kids Free all year round (up to 12 years old) | View from room

Corner Suite Ocean Front- Kids Free all year round (up to 12 years old)

  • 115 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Deluxe Ocean View Lock Off - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Two Deluxe Ocean View Lock Off - Kids Free all year round (up to 12 years old)

  • 116 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Family Suite - Kids Free all year round (up to 12 years old)

  • 58 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim Up 2 Queen - Kids Free all year round (up to 12 years old)

Terrace/patio

Deluxe Swim Up 2 Queen - Kids Free all year round (up to 12 years old)

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Studio King - Kids Free all year round (up to 12 years old)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Ocean View 2 Queens - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom Suite Ocean View 2 Queens - Kids Free all year round (up to 12 years old)

  • 120 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Swim Up King - Kids Free all year round (up to 12 years old)

View from room

Studio Swim Up King - Kids Free all year round (up to 12 years old)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Corner Suite - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Corner Suite - Kids Free all year round (up to 12 years old)

  • 180 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old)

Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old)

Corner Suite Swim Up Ocean Front - Kids Free all year round (up to 12 years old)

  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Kids Free all year round (up to 12 years old)

Deluxe King - Kids Free all year round (up to 12 years old)

Deluxe King - Kids Free all year round (up to 12 years old)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Ocean View King - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean View King - Kids Free all year round (up to 12 years old)

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite Ocean View - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Family Suite Ocean View - Kids Free all year round (up to 12 years old)

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Double Sofa Bed

View all photos for Two Deluxe Lock Off - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Two Deluxe Lock Off - Kids Free all year round (up to 12 years old)

  • 116 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

View all photos for Two Bedroom Suite Ocean View - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Two Bedroom Suite Ocean View - Kids Free all year round (up to 12 years old)

  • 231 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View 2 Queen - Kids Free all year round (up to 12 years old)

Premium bedding, down comforters, free minibar, in-room safe

Deluxe Ocean View 2 Queen - Kids Free all year round (up to 12 years old)

  • 59 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the area

Puerto Morelos

On the beach.With a stay at this Puerto Morelos resort, you'll be steps from Puerto Morelos Town Square and San Jose Catholic Parish. Puerto Morelos Artists’ Cooperative and Arrecife de Puerto Morelos National Park are also within half a mile (1 km).
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Puerto Morelos Artists’ Cooperative - 1 min walk - 0.1 km
  • Puerto Morelos Town Square - 1 min walk - 0.1 km
  • Ojo de Agua Beach - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 6 min drive - 3.4 km
  • Crococun Zoo - 8 min drive - 5.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Punta Corcho - ‬2 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬2 min walk
  • ‪MEM al Mare - ‬1 min walk
  • ‪Panna e Cioccolato - ‬2 min walk
  • ‪Hotel Hacienda Morelos - ‬3 min walk

About this property

Palmar Beach Resort and Spa Riviera Maya - All Inclusive

4.5-star beachfront resort near Puerto Morelos Beach
Palmar Beach Resort and Spa Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Palmar Beach Resort and Spa Riviera Maya - All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is served daily.

A children's pool, a complimentary children's club, and a garden are also featured at the luxury Palmar Beach Resort and Spa Riviera Maya - All Inclusive. Free valet parking is available.

This 4.5-star Puerto Morelos resort is smoke free.

  • 435 guestrooms or units
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Palmar Beach Resort and Spa Riviera Maya - All Inclusive offers 435 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

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Sensira Resort & Spa Riviera Maya – All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.2 out of 5, Very good, 1,869 reviews
The price is CA $473
CA $577 total
includes taxes & fees
1 Apr - 2 Apr
Sensira Resort & Spa Riviera Maya – All Inclusive

Property amenities

Family friendly

  • 5 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 5 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Palmar Riviera Maya Inclusive
Palmar Riviera Maya by Tafer AI
Palmar Beach Resort Spa Riviera Maya
Palmar Beach Resort and Spa Riviera Maya - All Inclusive Resort
Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Palmar Beach Resort and Spa Riviera Maya - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 67 reviews
Rating 8 - Good. 17 out of 67 reviews
Rating 6 - Okay. 10 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 9 out of 67 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, staff super nice. It is very nice place.
Stayed 5 nights in Mar 2025

8/10 Good

Audrey Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Very clean resort. Rooms spacious & clean. Comfortable beds. AC worked well & not too loud. Lovely balconies. Liked that the shower, double sinks & toilet were all separate therefore accessible to more than 1 person for different needs at the same time. However, the door to the toilet in our room was just frosted glass without a proper door knob, not great privacy or easy to open/close due to the lack of door knob (a minor detail). Buffet & restaurant staff great & very accommodating esp for picky eaters:) outdoor property well maintained & has nice pools. It was great there wasn’t an extra charge for the cabanas either. The beach front for this resort was mainly kept free of sargassom & had a good number of palapas that were cabana style. This was a surprise because next door was the Hyatt ziva & their beachfront was no where near as nice as Palmar’s. The food at the buffet & restaurants has a nice variety/selection. The 24hr room service convenient but could be hit or miss (our son a bit picky & they didn’t get his order right twice). Overall a lovely resort, great value for what we paid. A great experience for our family but if I were a single looking for a partying atmosphere, probably a resort along the Cancun strip would be more ideal. This was perfect for us as it was relaxing & felt very safe (but not walkable to any town or off property restaurants, same could be said for any of the other resorts near this one).
Stayed 7 nights in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and rooms
The corner room exceeded expectations. We had a butler and free room service daily. Staff super friendly and helpful from moment arrive to door. Thank you Janet and Freddie making it extra special. Food overall was good (just order steaks well done as were undercooked). Restaurant options were good. Overall totally enjoyed stay and facilities. Beach is disappointed just because of the location and not clear but by no fault of hotel. Location is a little isolated but we urbered around. If beach was better I would go here yearly:)
Stayed 6 nights in Mar 2025

10/10 Excellent

Gerald, Napanee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were so pleasant!
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria Isabel, Port St. Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!! The grounds are wonderfully kept, the rooms are modern and clean, the food was fantastic, and the staff is one to admire. We had the room with the swim up pool. It was the best decision! Our room was close to the pool bar and Bettyna was on call! Her friendly and attentive service made our stay all the better. We will most definitely return.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stacey Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Hayden

Travelled with family
Liked: Staff & service
The resort persistently pressured us to purchase a timeshare. The restaurant operated only on select days, and the quality of the food was average at best. Additionally, the rooms were in disrepair and could have benefited from more thorough cleaning.
Stayed 5 nights in Feb 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Friendly staff. Great food.
Stayed 5 nights in Feb 2025

10/10 Excellent

Randall Thomas

Travelled with partner
Liked: Amenities
Excellent place will be back!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent resort I recommend it!!
The staff here are the highlight of the resort! From the front desk to the service staff to the housekeeping and maintenance personnel!!! Everyone is extremely attentive, friendly, professional, and caring. I have traveled to many all inclusive in many countries as well as cruise often and this staff really stood above the rest. I chose a swim up room with a hot tub outside and it was worth the upgrade. The room was very modern and the finishes were luxurious. The grounds were manicured. The pools were crystal clear and clean. The staff works around the clock to maintain the property. We tried 2/3 of the dinner restaurants and the food options were great and the quality was superb by U.S. standards. The morning and lunch buffets included mimosas and Bloody Marys. The selection was plentiful as well as a made to order omelette station. The bars had quality liquor and no plastic bottle liquor which was a pleasant surprise. The beach was nice but there was quite a bit of seaweed but that is expected this time of year. They had staff cleaning it up all day. The hotel was a 20 minute drive from Cancun airport. I would suggest an uber or a scheduled taxi service so you don’t get price gouged walking out of the airport. An uber back was 20 usd or 400 mxp. I did order the up charge lobster for dinner and while it was the nicest presentation and portion I’ve ever had, it was $75! But there are plenty of included options on the menu including shrimp and steak. Stay here!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star excellent stay. Peaceful and quiet. Staff was great. Really enjoyed.
Stayed 3 nights in Feb 2025

8/10 Good

Camilo A., Malden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The kindness of staff was superb
Stayed 4 nights in Feb 2025

8/10 Good

Douglas Paul

Stayed 7 nights in Feb 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

2/10 Terrible

Robert

Disliked: Staff & service
Property was set up nice. Property has service issues. Hot water issues, phone issues, and staff issues.
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher J, patchogue

Stayed 5 nights in Jan 2025

8/10 Good

Aaron

Stayed 7 nights in Jan 2025

10/10 Excellent

Alicja

Liked: Cleanliness, staff & service, property conditions & facilities
We really like the property except for access to the beach which was not good. The beach was very small and covered with water grass. Access to the ocean is also not great because the water is full of rocks and water grass. The beach is very shallow. This is the only area that has been not nice. Other than that we are pretty satisfied with our vacation.
Stayed 4 nights in Feb 2025

10/10 Excellent

Anish, Coquitlam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation. ools were clean. The buffet, food places and room services are too good. I would definitely go back again.
Stayed 5 nights in Jan 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent servicio limpio y tranquilo muy recomendable
Stayed 3 nights in Jan 2025

10/10 Excellent

MIchelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and the resort well maintained. They were refurbishing certain buildings but that didn’t impact our trip. The food was excellent, it was by far the best I’ve ever had at an all inclusive. The drinks were great and made with spirits that are typically considered top shelf at other resorts. The beach is small and there is seaweed at the shore line despite an additional $2/day seaweed clean up fee charged to each guest. There are multiple pools with plenty of lounge chairs and cabanas available. The staff is phenomenal! They are friendly, attentive and the very best part of the trip. Not all restaurants are open every night and the schedule wasn’t always accurate. That being said, there were always at least two restaurants open for dinner and room service was available 24/7. We didn’t have hot water when we arrived but that was quickly fixed by maintenance. I would definitely go back!
Stayed 4 nights in Jan 2025

10/10 Excellent

Thuan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent IMO. Would def return. Its clean. food is great. friendly staff. That all you really need. Con: Its a lil bit out of the way from anywhere. If you do kot intend to go out of the resort, then its fine. If not, then taxis to anywhere is a bit pricey to me compared to the US. Tip: Do not listen to the people at the airport. IT IS LEGAL to book an Uber. We got ripped off by going with the taxi service. I already booked an uber, but they claim ubers cannot go to the airport. If you’re not an uber fan, then book with the hotel. They pricier than ubers but cheaper than the taxis at the airport. at least they’ll be better than giving money to the price gougers at the airport.
Stayed 5 nights in Dec 2024

6/10 Okay

Junior

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Peguy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025