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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
5-star beachfront property with 6 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

6 outdoor pools, pool umbrellas, sun loungers
Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club
Reception
Premium bedding, down comforters, free minibar, in-room safe
Beach/ocean view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • All-inclusive
  • Breakfast included
  • Spa

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Xoximilco
    13 min drive
  • Moon Palace Golf Club
    15 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Swim Out

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

Two Bedroom Luxury Junior Suite

  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean View

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club | Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down comforters, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the area

Puerto Morelos

Beachside getaway.At this Puerto Morelos property, you'll be within 9 miles (15 km) of El Tinto Golf Course and 12 miles (20 km) of Ventura Park Cancun. Puerto Morelos Town Square is 12.9 mi (20.8 km) away.

What's nearby

  • Moon Palace Golf Club - 15 min drive
  • Petempich Bay - 17 min drive
  • Ventura Park Cancun - 20 min drive
  • Puerto Morelos Beach - 22 min drive
  • Puerto Morelos Town Square - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5-star beachfront property with 6 outdoor pools
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 12 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 3 swim-up bars, and 10 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 1005 guestrooms or units
  • 9 levels
  • 12 dining venues
  • 4 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 10 bars or lounges
  • 2 coffee shops
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 12 restaurants and 2 coffee shops
  • 3 swim-up bars, 4 beach bars, 3 poolside bars and 10 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 6 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • MP3 dock
  • Plasma TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 550 out of 1131 reviews" "
Rating 8 - Good. 264 out of 1131 reviews" "
Rating 6 - Okay. 138 out of 1131 reviews" "
Rating 4 - Poor. 79 out of 1131 reviews" "
Rating 2 - Terrible. 100 out of 1131 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Dec 2024

4/10 Poor

Dwayne

Liked: Cleanliness
Diamond Club not so 'shiny'
My recent stay was meant to be a new experience for me and my partner. I was excited to introduce him to “all-inclusive resort vacations” in hopes of making this an annual tradition. Overall, the property was beautifully appointed, great selection of restaurants (food and service was inconsistent), and lot of other amenities. Relative to the hype and what I paid for, I was disappointed in the Royalton’s ability to meet my expectations for a luxury all-inclusive experience. This is especially pointed as I purchased the Diamond Club (DC) package for exclusivity. The marketing seems intentionally vague and suggests that the DC guests are housed in a specific wing of the resort, as there is a specific pool area just for DC. That was not the case. The DC experience did not feel like it catered to guest who wanted a quieter vacation experience. The butler service which was offered with the DC was not as attentive as I would expect which led to matters being escalated to a manager. While the initial matter (room change) was resolved, the general lack of exclusivity advertised with the DC package continued during our stay. Another feature of the DC package was an offer to meet with the Prime Travel Club on-site. While initially interested, the legal contract was not fair which was disappointing and a massive waste of time. More work needs to be done to ensure attentiveness to guests who have purchased a DC experience and making that truly differentiated.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
We came here to celebrate a birthday and let’s just say we had a ball. There are so many great things to say about the property, staff and what it has to offer but I would like to give kuddos to Krystel from Expedia. She made us feel so welcomed. The service she provided was phenomenal. She definitely made this trip a memorable one. We are already booking our next trip! 10/10 recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Iran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the attack of the representatives, one comes to clear the air, not to negotiate.
Stayed 4 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

10/10 Excellent

Janita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. The staff was absolute amazing. Krystle did everything to make sure my daughter enjoyed her 18th birthday. Our double room was perfect for our family of 4. It allowed parents a little personal space from their young adults, but still enough room to keep an eye on them. It was a great experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

BARBARO

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Lianet, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para tener unas vacaciones inolvidables, la atención de todos los trabajadores excepcional pero en especial de Krystel, un servicio en general de calidad, la comida buena, y dentro del hotel todo lo que necesitas para no tener que salir porque tiene muchas actividades todo el tiempo y para todas las edades. Yo vuelvo pronto porque me encantó.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jazzalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! The property has three huge pools (one diamond club only) and two lazy rivers (one diamond club only). Don’t buy into the hype of diamond club you pretty much get everything diamond club features, so why spend extra for that. The restaurants are good, the steakhouse could have better quality meats. And the smokehouse should be geared more towards authentic bbq food but it tasted more like the buffet food. The Mexican food tasted like American food, it’s bland. The buffet food has a lot of variety but none of us were crazy about the taste of it all. If you don’t ask for a certain preferred alcohol they’ll serve bottom shelf so make sure to indicate what alcohol you prefer. The rooms are cleaned daily, twice a day if diamond club. Room service food options are limited every day. Fridge is stocked daily. The kids will have a blast here. There are about 12 slides but not all of them are open on a daily basis and for some you have to meet height requirements and/or age requirements. Paying for a view of the beach or the pool is worth it. The beach is not good, water looked brown, lots of sargassum! Sometimes the resort smelled like rotten eggs due to the mangroves nearby. The people who work there are friendly but they usually don’t smile or greet you when you walk past them. Check in was a breeze and they offer drinks during check in. They do charge $4.65 in resort fees per day. WiFi is free and works pretty well throughout the property.
Stayed 7 nights in Aug 2024

10/10 Excellent

yinlen, Homestead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

4/10 Poor

carmen erika

Liked: Property conditions & facilities
Disliked: Cleanliness
The property needs more Spanish music more lively it was boring
Stayed 4 nights in Sep 2024

10/10 Excellent

Dereck, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Aug 2024

10/10 Excellent

Natasha, Clinton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Aug 2024

10/10 Excellent

Juan

Stayed 4 nights in Aug 2024

8/10 Good

JUAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest relations Krystel all checking what need and helping us with what ever we need. Thank 👌 you Kristel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Emely

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

6/10 Okay

Tasha

Stayed 5 nights in Aug 2024

8/10 Good

Charai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Expedia representative Krystal made the experience a pleasant one. She continually checked in on our experience and made all of our reservations to preferred restaurants. She made is feel personable like she was only there to represent me. Thank you, Krystel!! The buffet was not the best and had the same options daily. The restaurants were better with options and a different style in flavor of our favorites. The buffet near the bar near the pools were a good option. I didn't like the separation in areas like the water parks, where the larger park was based on a certain height and the smaller park only for children. My 5 yr old wouldn't be able to go onto either as they would not do smaller one alone. The smaller water park could use an update along with the lazy river. I loved the spa and spa services.
Stayed 3 nights in Aug 2024

10/10 Excellent

DALBARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj restaurant was so good.
Stayed 4 nights in Aug 2024

4/10 Poor

Vanessa Guadalupe

Stayed 6 nights in Aug 2024

10/10 Excellent

Angela, Channelview

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay for my friends bachelorette party of 6. Service was 10/10, included things we did not know and the price was excellent. Differently memorable would love to return
Stayed 3 nights in Aug 2024

6/10 Okay

Rudolf

Liked: Cleanliness, amenities, property conditions & facilities
My checking in process was horrible… I was the third person online waiting to check in… The Expedia representative (female ) literally walked away and never returned. It took over an hour for me hunt someone to assist me and my 6 year old son. The next representative did an amazing job resolving everything… but should not have occurred
Stayed 5 nights in Aug 2024

10/10 Excellent

Qiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family trip
This was the perfect resort for families. They were nice and the whole resort was clean. When we checked in Johnathan who is one of the representatives was exceptional. He took care of all of our needs
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Aug 2024

2/10 Terrible

Romaine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Activities were not included with facility, had to pay for trampolines and bowling, had to pay $10 per person to use kayaks that were claimed to be included, we were greeted at the door by a concierge and kept following us to make a reservation, food service was slow at restaurants, food was cold, water slides were for kids only, great gym
Stayed 5 nights in Aug 2024