Noi Indigo Patagonia

4.0 star property
Family-friendly 4-star hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Noi Indigo Patagonia

Aerial view
Exterior
Junior Suite
Indoor pool
Body treatments, body scrubs, 1 treatment room, massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

Map
Ladrilleros 105, Natales, Magallanes, 6160000
  • Última Esperanza Fjord
    1 min walk
  • Costanera
    1 min walk
  • Puerto Natales Casino
    3 min walk
  • Puerto Natales (PNT-Teniente J. Gallardo)
    9 min drive

Room options

Junior Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Double Room

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Puerto Natales

Heart of Natales.Your stay at this hotel will put you steps from Costanera and a 5-minute walk from Última Esperanza Fjord. Puerto Natales Casino and History Museum are also within half a mile (1 km).

What's nearby

  • Costanera - 1 min walk - 0.1 km
  • Puerto Natales Casino - 3 min walk - 0.3 km
  • Plaza de Armas - 7 min walk - 0.7 km
  • Cueva del Milodon - 8 min walk - 0.7 km
  • Mirador Cerro Dorotea - 14 min walk - 1.2 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪Asador Patagónico - ‬7 min walk
  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk
  • ‪Masay Pizza & Sandwich - ‬7 min walk

About this property

Noi Indigo Patagonia

Family-friendly 4-star hotel with indoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An indoor pool, spa services, and a terrace are also featured at the family-friendly Noi Indigo Patagonia.

This 4-star Natales hotel is smoke free.

  • 41 guestrooms or units
  • 5 levels
  • Built in 2006
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Noi Indigo Patagonia offers 41 accommodations with hair dryers and complimentary toiletries. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Natales hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include body scrubs and body treatments.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals
  • Ecotours
  • Indoor pool
  • Spa services

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels

Bedroom

  • Bed sheets
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between May 1 and August 31.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Noi Indigo Patagonia

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Indigo Noi
Indigo Noi hotels
Indigo Noi hotels Puerto Natales
Indigo Noi Puerto Natales
Noi Indigo Patagonia Hotel Puerto Natales
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Indigo Hotel Puerto Natales
Noi Indigo Patagonia Puerto Natales, Aisen Region, Chile
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Indigo by Noi hotels
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Noi Indigo Patagonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 92 out of 161 reviews" "
Rating 8 - Good. 40 out of 161 reviews" "
Rating 6 - Okay. 16 out of 161 reviews" "
Rating 4 - Poor. 8 out of 161 reviews" "
Rating 2 - Terrible. 5 out of 161 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good despite problems at that time - March 2024
good place in Natales; the spa floor was closed because of a fire; was rainy in March, water was coming through the ceiling, but they switched me for same room type the same day
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. The rain showerhead was phenomenal. Breakfast was fully stocked.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place. Staff was friendly. Great food. Great view. Perfect location to head to Los Torres.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Staff is friendly and helpful. Perfect location before heading off to Los Torres
Stayed 1 night in Feb 2024

10/10 Excellent

lauren

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet plus close to a lot of restaurant options. Excellent stay!
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Rooms were very loud with thin walls. Also they were very hot even with radiator off and window open.
Stayed 1 night in Mar 2024

10/10 Excellent

James, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2024

10/10 Excellent

James, Overland Park

Stayed 2 nights in Mar 2024

2/10 Terrible

Marta

Travelled with family
Disliked: Amenities, property conditions & facilities
I was very disillusioned with the condition of the hotel. I feel the pictures showed false illusion of what a stay would be like. The hotel is not meant for people with disabilities. The ramp into the hotel is a serious hazard for anyone using walkers or wheelchairs. People with vision limitations are also at risk in becoming injured. This is not in my opinion worth the money i paid to stay here. I can go on.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing works in spa, poor cleaning, disrepair
Had high hopes for this location after seeing the photos but this is clearly a beautiful property that has been poorly maintained. Nothing in the spa was functional. When we notified the front desk they said they would dispatch someone but over an hour later nobody had arrived. If booking just assume no sauna and ice cold roof pools. Everything was in disrepair and lagging behind. Dirt piles in the rooms, hair from past guests and just overall lack of effort from the staff. For this price point in Puerto Natales I have much higher expectations. I hope they can make serious renovations and bring this location back to its former glory.
Stayed 2 nights in Dec 2023

10/10 Excellent

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

James

Liked: Staff & service, room comfort
Not worth it, definitely NOT a suite.
They have good marketing, because the photos look amazing, the hotel, not so much. Our “suite” barely qualifies as a room. The spa was a joke and kinda gross. For what we got $184/night was staggering. The staff was nice, but the left the room unlocked after servicing it each day (regular key). The restaurant was ok, but freezing cold. The view from the room was good, but overall a waste of money.
Stayed 3 nights in Dec 2023

4/10 Poor

Leomar

Disliked: Cleanliness, room comfort
Look for something better
Room floor was not very clean. Hair from previous guest was visible in the floor. Found a Crumpled old tissue paper under the nightstand.
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel was ok maybe not quite as good as advertised and for price. Small shower and bathroom. Wi-Fi had issues. Staff were great. A little different looking rooms than typical hotels.
Stayed 2 nights in Nov 2023

4/10 Poor

Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny an horribly laid out
Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. We were hiking the W Trek and had a two day camping/kayaking trek to the Serrano glacier and used this hotel as a base. The hotel staff -especially Alessandra-was very helpful and exceptionally friendly. All of the staff was great -in the hotel and restaurant too. If you can, splurge on the room with a view of the fjord - it’s spectacular scenery. It was really great after completing the W Trek to return to the hotel and use the hot tub to soak the weary muscles. The hotel was close to a lot of great restaurants. They were very gracious in storing our extra luggage between adventures. We would absolutely return.
Stayed 2 nights in Nov 2023

6/10 Okay

Amit

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Gil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacy room with wonderful view , friendly staff ,good food, Jacuzzi overlooking the fjord value for money
Stayed 1 night in Apr 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cute
We stayed in several places since this trip was longer, but the breakfast was good, the place is clean and the staff is friendly, we would stay there again. the view from the rooms was gorgeous as well
Stayed 1 night in Mar 2023

8/10 Good

Philip R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a junior suite with a excellent sea few. To bad that the hotel at this level doesn't have free coffee and tea in the room, nor does it have a small fridge
Stayed 4 nights in Jan 2023

8/10 Good

Philip

6/10 Okay

Ivelisse

Travelled with family
Disliked: Cleanliness, room comfort
Disappointed at the Indigo Boutique Hotels by IHG
I will absolutely never stay at an Indigo Hotel. I had three upsetting experiences at the Indigo in Puerto Natales as well as at another Indigo in the USA. At Puerto Natales, the was bathroom uncleaned. The shower had mildew and hair attached to the walls. The area surrounding the sink was also dirty, so I went out and but some cleaning supplies and did it myself. The breakfast was totally sub-par. The fruits were rotten, and the cold cuts were awful. The only semi-decent item in breakfast was the cappuccino, and it was the only thing one could drink. But what got me most upset, was the disappearance of a beautiful brand-new beanie from the side of my bed. This is totally unacceptable. I brought it up, and it was totally dismissed and ignored. Thus, I want to warn potential customers. The experience was a negative one, especially where you feel your belongings are not safe at all.
Stayed 7 nights in Dec 2022

8/10 Good

Lynne

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super fast, they let us stay for late check-out. Room was big and clean.
Stayed 1 night in Mar 2022