We were a group of 2 couples, rented this property for 2 nights and paid full listed price. After checking in at the office in town, we arrived at the property at about 6:40 pm, we immediately realized there was no running water just the sound of sucking air when we turned on the faucets. We called the number they gave us for maintenance at check-in. We were told somebody would be right over to fix the water issue. We went out to dinner back by about 11:30 still no water, called again and were told the same thing, someone would be right over. By now toilets are full, can’t flush them, can’t take shower, brush our teeth or even wash our hands. We wake up the next day at 7am, still no water, as far as we can tell no one ever showed up the night before. I called again, and I was told they had called for a water delivery. At about 8:30am water truck pulls up and hooks up a large hose to the side of the unit next to ours and presumably fills our water tanks. We finally have running water, and able to wash up and flush the toilets finally. We are out all day, when we get back in that evening we take showers, didn’t even use the kitchen and shortly after, the water is out again. I called them again, and their response is of surprise.
This water issue made the entire trip a miserable experience for all 4 of us. When on a vacation, after the daily activities, you expect to come to your rental, shower, wash up, use the toilet and relax. We did not have that basic necessity staying here. To add insult to injury on the day we left we found out the water delivery place is literarily a short block away. Why did it take so long for the water delivery? Why was our water out in the first place?
We mostly stay at vacation rentals and this was the worst experience ever for all of us. 1 star is the lowest I can give, and it is too much.