2/10 Terrible
Karen
Travelled with family
21 Feb 2025
Liked: Cleanliness
Disliked: Amenities
We arrived at 3:15 for checkin and our room was finally ready at 4:30. The room service (cleaning) was really good. The room was a decent size, however, there were several things broken in the bathroom (shower light, no toilet paper holder, shower doors wouldn't shut, shower head didn't work). We requested maintenance through the APP and never got a response. When mentioned to the guy in blue shirt who is selling timeshares, he told us "stuff breaks"! Speaking of the guys in the dark blue shirts, if you're offered something FREE at the resort, remember there is always a catch, in this case, lets try and sell a timeshare. The food was good, not great. My husband got food poisoning from the fish that is grilled per order in the buffet. He was very sick for 2 days. We stayed away from any food sat near the grill that needed to be cooked per order. The drinks are all full of sugar, except the beer. Even the juices were just sugar drinks, not actual juice. If you want shade, you need to go to the beach (which was great). There were only about 5 umbrellas all together at the pools. There was very limited reservation times to the restaurants. Overall, I would not recommend this property for a vacation to anyone. Look elsewhere.
Karen
Stayed 7 nights in Feb 2025