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VH Gran Ventana Beach Resort - All Inclusive

4.0 star property
4-star beachfront property near Playa Dorada Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VH Gran Ventana Beach Resort - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Point of interest
Free minibar, in-room safe, free cribs/infant beds, WiFi
Junior Suite
Golf

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included

Explore the area

Map
Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata, 57000
  • Playa Dorada Golf Course
    4 min walk
  • Playa Dorada
    11 min walk
  • Fun City
    5 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    28 min drive

Room options

View all photos for Superior Room

Free minibar, in-room safe, free cribs/infant beds, WiFi

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room

Free minibar, in-room safe, free cribs/infant beds, WiFi

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Aerial view
Senator Puerto Plata
On private beach
Pool
Breakfast included
All-inclusive
3.7 out of 5, Good, (1117)
The price is CA $434
per night
CA $555 total
includes taxes & fees
5 Dec - 6 Dec
Senator Puerto Plata

About the area

Puerto Plata

On the beach.Within a 15-minute walk of this Playa Dorada property, you'll find Playa Dorada Golf Course and Playa Dorada. Also, Fun City is within 3 miles (5 km) and Embassy of the United States Dominican Republic is within 6 miles (10 km).

What's nearby

  • Playa Dorada Golf Course - 4 min walk - 0.4 km
  • Playa Dorada - 11 min walk - 1.0 km
  • Embassy of the United States Dominican Republic - 8 min drive - 6.8 km
  • Puerto Plata Cable Car - 10 min drive - 8.9 km
  • Cofresi Beach - 24 min drive - 12.8 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 31 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬4 min drive
  • ‪Sakura Restaurante Japonés - ‬4 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬4 min drive
  • ‪Gran Ventana Beach Bar - ‬1 min walk
  • ‪MAURO’S - ‬5 min drive

About this property

VH Gran Ventana Beach Resort - All Inclusive

4-star beachfront property near Playa Dorada Golf Course
VH Gran Ventana Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At VH Gran Ventana Beach Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served, and guests can also enjoy a free manager's reception. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 4-star Puerto Plata property is smoke free.

  • 506 guestrooms or units
  • 3 levels
  • 3 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transportation

  • Free self parking on site
  • Free 24-hour drop-off airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Free daily reception

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Tennis

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

VH Gran Ventana Beach Resort - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 431 out of 1000 reviews" "
Rating 8 - Good. 271 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 87 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Milady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Carmina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner never worked properly, we kept calling the front and they acted like they didn’t care; especially because i was traveling with a toddler in a room with no working AC, rooms are old and in need of a lot of work. I would not recommend this hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Claudiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Jariely, Bronx

Liked: Staff & service
The property has potential, entertainment is weak the food was okay, they looked under staffed. Pool bar was closed only top bar was operating had to wait a long time for service. They would run out of curtains juices that are supposed staples at the resort and the crew were not that intense. The resort was over all okay. But wouldn’t stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Entela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the room very clean and the food tested very good.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Food was delicious. I will give it 10/10 for that one. The only thing they could improve is an updating a little bit. The appearance of the resort is a little bit old.
Stayed 4 nights in Jul 2024

4/10 Poor

Ada

Liked: Cleanliness
I LEFT SATURDAY I DON'T COME BACK
Stayed 3 nights in Aug 2024

2/10 Terrible

Maricruz

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Rolande

Travelled with family, Travelled with group
I didn’t like the facts that it’s took so long for me to check in. Even after they told me to come back after 3pm to get the keys. I waited in line again still the room was not ready. No water in my room. Even when I went to the front desk ask them. Never received. Not crazy about the food. But the place it self was clean and the people were very friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fatjon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Aug 2024

6/10 Okay

Doris

Liked: Cleanliness, staff & service
I like the fact that they a large variety of food, they food was decent. I paid for two nights for the Junior suite with two queen size bed but instead they wanted to give me one king size bed I told them I paid almost $600.00 USD for two beds they told me I have to wait until 3pm which is the check in time, the room was ready 10 minutes before 4pm. When I got to the room they had place a bed that it didn’t match with the other bed and it was in horrible conditions, also didn’t have a drawer, a tall mirror or face towels. I have pictures of the bed but I can’t upload it here. I ask to speak to the person in charge and they never reach out to me. I do not recommend this resort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here very much. We liked the food, especially at Ocean Grill. I would suggest an air conditioner in the kid play area. Overall, very good.
Stayed 2 nights in Aug 2024

8/10 Good

Gardy M Degadillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the service. The staff is great
Stayed 5 nights in Aug 2024

8/10 Good

regina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good resort
Stayed 2 nights in Aug 2024

4/10 Poor

Katy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was not as I expected. Thephone in the room didnt work. I had to go downstairs report the bad service that cleaning room lady did. 1 she didnt change the bathroom garbage and 2 she didnt put me clean towel. She took the ones I left on the floor for her and hanged up again.. A nd this happened 2 nigts.
Stayed 4 nights in Jul 2024

10/10 Excellent

Petronila

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS EXCELLENT THE ONLY BAD THING WAS NO INTERNET AT ALL
Stayed 5 nights in Jul 2024

10/10 Excellent

Ronald

Stayed 2 nights in Jul 2024

10/10 Excellent

Thelma Yokoyama

Liked: Cleanliness, staff & service, property conditions & facilities
Love it every time
Stayed 1 night in Jul 2024

4/10 Poor

will

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No club to dance services sucks ..at least the restaurant was good .i left my bag to one.of.the staffs waith for my room.some one stole a gucci sandals from my bag
Stayed 2 nights in Jul 2024

2/10 Terrible

Grant

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Initial Impressions: The dining staff were friendly, but the reception lacked warmth and customer service. I was disappointed that they don’t offer a welcome drink (even water or juice would be fine) and require you to borrow an iron for just 40 minutes. This felt particularly frustrating given the price of $3k for 5 days. Additionally, we only received two towels for a room meant for three people, and there was no coffee maker unless you booked a junior suite. Overall, this did not feel like a 4-star experience. Incident & Discrimination: The real issue arose with an incident involving my 3-year-old son. While he was resting at the beach, I went to get him food from the food court. I was rudely told by a staff member that feeding him outside the food court was not allowed. Despite my efforts to comply, I was reprimanded multiple times by different staff members, which felt like harassment. After this experience, I discovered that Expedia had reduced their rates to $130 per night from the $274 I paid. When I raised this with the General Manager, Mr. Lora, on the 28th, I was still waiting for a price adjustment. Although they offered a VIP upgrade as compensation, it was frustrating to find that guests in that section were allowed to eat at the beach—contradicting their previous reasons for denying me. Additionally, we lost hot water in all our rooms, and the cleaning crew left a bottle of bleach in a room with a 3-year-old, which could have been dangerous.
Stayed 4 nights in Jul 2024

10/10 Excellent

diandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el lugar es muy comodo, las atenciones muy buenas, y la comida variada y buenisima
Stayed 1 night in Jul 2024

10/10 Excellent

Carlina M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

8/10 Good

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Place to Stay in Puerto Plata
The VH Gran Ventana Beach Resort is a nice place to stay in Puerto Plata. It has a lovely pool area and a nice beach. The rooms are comfortable and basic, although they need a little bit of renovation (e.g., the bathrooms) as they seem somewhat dated. A plus that this hotel has is that it has safe parking (necessary if one has a car) and a shuttle service to the airport if one does not. We had a car and discovered that not too many hotels offered secure parking (necessary in DR). The food choices offered at breakfast, lunch and diner were fine, including lots of fruits, desserts, pastas, beef and fish dishes. However, don't expect gourmet selections - in any All-Inclusive. One negative comment is that given the number of people staying at this hotel, it sometimes takes some time to check in as well as to check out. I recommend that if you plan to stay at this hotel, avoid the weekends, and stay there during the week, when it is much calmer and obviously less crowded. ADDITIONALLY, AVOID RENTING A CAR IN THE DR. This has nothing to do with the hotel, but something that you need to know, as driving rules are not followed nor enforced in the DR. I have traveled all over the world (and yes, drivers in India, Egypt (Cairo) and Türkiye (Istanbul) are worse); nevertheless, the DR drivers are the worst in the Caribbean, as well as in Central and South America (and I have been to almost every country in these areas). Taxis are inexpensive in the DR.
Stayed 1 night in Jul 2024

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Aymee Del

I like how nice were the people but I did not like the facility they should do some repairs and make the place more beautiful.i suggest improve the show and give more entertainment choices to the clients
Stayed 3 nights in Jul 2024