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Citystate Asturias Hotel Palawan

3.0 star property
3-star hotel in Puerto Princesa City Centre

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Photo gallery for Citystate Asturias Hotel Palawan

Outdoor pool
Executive Suite | Living area
Staircase
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Room service

Explore the area

Map
South National Highway, Tiniguiban, Puerto Princesa, Palawan, 5300
  • Robinsons Place Palawan
    ‪7 min walk‬
  • SM City Puerto Princesa
    ‪3 min drive‬
  • Puerto Princesa City Baywalk
    ‪4 min drive‬
  • Puerto Princesa (PPS)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Executive Room (Deluxe)

Executive Room (Deluxe)

Executive Room (Deluxe)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Puerto Princesa

Puerto Princesa City Centre stay.A stay at this Puerto Princesa City Centre hotel places you within half a mile (1 km) of Robinsons Place Palawan and 3 miles (5 km) of SM City Puerto Princesa. San Jose New Market and Palawan Heritage Center are also within 3 miles (5 km).

What's nearby

  • Robinsons Place Palawan - 7 min walk - 0.6 km
  • SM City Puerto Princesa - 3 min drive - 3.1 km
  • NCCC Mall Palawan - 3 min drive - 3.3 km
  • San Jose New Market - 4 min drive - 3.2 km
  • Puerto Princesa City Baywalk - 4 min drive - 4.0 km

Getting around

  • Puerto Princesa Airport (PPS) - 8 min drive

Restaurants

  • ‪Ka Joel’S Restaurant - ‬10 min walk
  • ‪Jollibee - ‬6 min walk
  • ‪La-Ud Restaurant - ‬7 min walk
  • ‪Max's Restaurant - ‬10 min walk
  • ‪Divine Sweets - ‬9 min walk

About this property

Citystate Asturias Hotel Palawan

3-star hotel in Puerto Princesa City Centre
Citystate Asturias Hotel Palawan offers its guests a children's pool, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Citystate Asturias Hotel Palawan. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this 3-star Puerto Princesa hotel.

  • 127 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Citystate Asturias Hotel Palawan offers 127 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Filipino

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4.0 out of 5, Very good, 424 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: PHP 299 for adults and PHP 200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citystate Asturias Hotel Palawan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1250.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 299 for adults and PHP 200 for children
  • Rollaway bed fee: PHP 1250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Asturias Hotel
Asturias Hotel Puerto Princesa
Asturias Puerto Princesa
Citystate Asturias Hotel Palawan Puerto Princesa
Citystate Asturias Palawan Puerto Princesa
Citystate Asturias Palawan
Citystate Asturias Hotel Palawan Island/Puerto Princesa
Citystate Asturias Palawan
Citystate Asturias Hotel Palawan Hotel
Citystate Asturias Hotel Palawan Puerto Princesa
Citystate Asturias Hotel Palawan Hotel Puerto Princesa

Citystate Asturias Hotel Palawan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 128 reviews
Rating 8 - Good. 40 out of 128 reviews
Rating 6 - Okay. 20 out of 128 reviews
Rating 4 - Poor. 5 out of 128 reviews
Rating 2 - Terrible. 6 out of 128 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

We'll be back, eh.

Amazing place, excellent service.
Stayed 1 night in Jan 2025

10/10 Excellent

elenita t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was very good. The staff were all very helpful from Security Guards , Kuya Boyet and Bads who pick us up and took us back to the airport. Uno the front desk was very patient in giving us information re: tours . Also, the dining staff , housekeeping staff were all great. They have good breakfast ( free) serve everyday buffet and Dinner (399 pesos only). The hotel is close to the airport and walkable to the Mall,eateries like Jollibee and Chowking. Overall experience was good/excellent . Highly recommended if we go back here in Puerto Princesa Palawan we will come back at this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Deidree, Vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were a friendly and helpful. I liked the facilities, the spacious room, the pool. Breakfast was also nice. The reception staff helped me a lot with my external tour booking and I really appreciated their assistance. Breakfast was good and they even cooked eggs, omelettes and pancakes for guests. The location close to restaurants and Robinson’s Mall made it extremely convenient. Minor issues only: The air conditioner was a bit loud so that might be a problem for sensitive sleepers. It would be nice to have a hairdryer and kettle in the room. I would definitely recommend this hotel to people visiting Puerto Princesa.
Stayed 3 nights in Jan 2025

10/10 Excellent

alden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality rooms compared to other hotels in area , large rooms in executive rooms .
Stayed 10 nights in Dec 2024

6/10 Okay

Jason

Stayed 5 nights in Jan 2025

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, service is amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Geoffrey Stewart Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to everything. Easy day trip tours
Stayed 13 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Cheap for a reason

Slow staff often playing on their phones in groups , poor quality food often served cold. Mixing ketchup with mayonnaise in a shot glasses to serve with food. Rooms need work and servicing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Clarize

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this property is very seamless. Staff are very helpful and the location is very convenient. They also have a complementary pick up and drop off to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and amazing staff! Thank you.
Stayed 2 nights in Nov 2024

8/10 Good

Jennylyn, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is superb. It is a walking distance from Robinson's Mall and popukar fastfood chain. It is also convenient to hail a taxi and public transpo. Staffs are polite. I particularly commend "King" who works at the dining section for his readiness to assist guests. Room is average. There was no power socket in the bathroom for hair dryer, shaver,etc. Furnitures are old, and outside noise can be heard.
Stayed 3 nights in Oct 2024

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very dated hotel, but it's clean, and the staff is super friendly and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Vincent, Vacaville

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Airport pick up was not readily available, takes a long time to pick up service phone. Some staff were not service oriented. Doorman was consistent in opening and closing doors. We did not receive a welcome drink, while some guest received welcome drink as observed.
Stayed 4 nights in May 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

GIRLIE

Travelled with family
Liked: Cleanliness, staff & service
Very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family is grateful for an exceptional service we received during our stay at Citystate Asturias Palawan, from the front desk to the tour coordinator, all were very professional, cordial, and have excellent customer service. The rooms are spacious and clean. The free big breakfast was a life saver for the all-day Puerto Princesa tours.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ahmad Ardashier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Easy booking , nice place
Stayed 1 night in Dec 2023

10/10 Excellent

John Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over

Nice stay
Stayed 1 night in Dec 2023

2/10 Terrible

Romer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel staff were very courteous and accommodating. Excellent customer service from frontdesk to restaurant to room service. The hotel though is a bit old and the blanket is a thin sheet. No duvet. But room is generally clean. What I didn’t like was the AC. It was too noisy and when it reaches the desired temp, the motor shuts off and makes like a banging sound that wakes me up multiple times at night. I really couldn’t sleep well. The CR exhaust is also loud.
Stayed 2 nights in Nov 2023

10/10 Excellent

Loreto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety, friendly staff ,free breakfast,and big rooms
Stayed 4 nights in Nov 2023

6/10 Okay

Ethel

Disliked: Staff & service
the noise from outside and the air-conditioner
Stayed 1 night in Sep 2023

6/10 Okay

Roy

Stayed 1 night in Aug 2023

10/10 Excellent

Isabel Marie

Liked: Amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2023