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Hotel Soleil Pacifico

3.5 star property
3.5-star beachfront resort with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Soleil Pacifico

Terrace/patio
Aerial view
Lobby
2 restaurants, dinner, brunch served; Caribbean cuisine
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Air conditioning
  • Pool
  • Breakfast available

Explore the area

Map
105 KM Road Chulamar, Puerto San Jose, Escuintla
  • Aquamagic
    ‪12 min drive‬
  • Puerto San Jose Beach
    ‪23 min drive‬
  • Monterrico Beach
    ‪57 min drive‬

Room options

View all photos for Double Room

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Bungalow, Garden View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Deluxe Bungalow, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the area

Puerto San Jose

On the beach.Within 6 miles (10 km) of this Puerto San Jose resort, you'll find Aquamagic and Puerto San Jose Beach. Chiquimulilla Canal is within 20 miles (32 km) and Sea Museum is within 32 miles (40 km).
View more Resorts in Puerto San JoseOpens in a new window

What's nearby

  • Aquamagic - 12 min drive - 8.9 km
  • Puerto San Jose Beach - 23 min drive - 9.0 km
  • Chiquimulilla Canal - 29 min drive - 22.9 km
  • Monterrico Beach - 57 min drive - 49.5 km
  • Autosafari Chapín - 66 min drive - 68.1 km

Getting around

  • La Aurora Intl. Airport (GUA) - 137 min drive

Restaurants

  • ‪Nautilus - ‬13 min drive
  • ‪Campero puerto de san jose - ‬12 min drive
  • ‪Fuente de Soda - ‬12 min drive
  • ‪Hotel Y Restaurante Papillon - ‬13 min drive
  • ‪al Macarone - ‬12 min drive

About this property

Hotel Soleil Pacifico

3.5-star beachfront resort with 3 outdoor pools
Hotel Soleil Pacifico offers its guests 3 outdoor swimming pools, 2 hot tubs, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

A business center and a meeting room are available. Event space at this resort measures 1374100 square feet (127657 square meters) and includes conference space. A nightclub, spa services, and a terrace are also featured at the family-friendly Hotel Soleil Pacifico. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Puerto San Jose resort is smoke free.

  • 128 guestrooms or units
  • 2 dining venues
  • 1374100 sq ft of conference space
  • 127657 sq m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Soleil Pacifico offers 128 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include rainfall showerheads and complimentary toiletries. This Puerto San Jose resort provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials and manicures and pedicures.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 5 per 24-hour period)
  • Available in some public areas: WiFi (USD 5 per 24-hour period)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 9.20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Nightclub
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 37.5 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 9.20 for children
  • Fee for in-room wireless internet: USD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 45 per person (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 37.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Soleil Pacifico
Hotel Soleil Pacifico Puerto San Jose
Soleil Pacifico
Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort
Hotel Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort Puerto San Jose

Hotel Soleil Pacifico Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 88 out of 329 reviews
Rating 8 - Good. 101 out of 329 reviews
Rating 6 - Okay. 58 out of 329 reviews
Rating 4 - Poor. 34 out of 329 reviews
Rating 2 - Terrible. 48 out of 329 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Hyun

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Bessie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated rooms, rude servers, poor food options
I was here 10 years ago and nothing has changed, so it all feels and looks so outdated. The rooms have outdated fans that sound like it's about to fall off, old beds, poor bathroom lighting, broken door handles, hard to open sliding door to patio, etc. The restaurant menu also outdated, food was just OKAY, they should add new dishes and desserts. Poolside bars were mostly closed, when opened they lacked water and ice. The servers were unfriendly, had to ask several times for drinks and always got an attitude or just ignored all together. I booked a massage, but the masseuse was a no show after waiting 15 minutes, 30mins to get a refund for that. I was then approached by one of their "club med" like sales person, said I would get a "free" room for a night in one of their hotels if I listened to their sales pitch for 20mins, which I did and they had me running around to get the "free" room voucher, which ended up not being "free". You actually have to pay $54 and it comes with several rules and regulations on how and when you get to use it making difficult for you to actually use. Needless to say, this was not a great visit to this resort, won't be coming back. I would recommend Oceana resort near the same area, much more modern, cleaner, friendly staff and great food and atmosphere.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Amenities
I likes everything in here.
Stayed 1 night in Dec 2024

6/10 Okay

Vilma, Cary

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Facilities are old and need to be updated. Beach was dirty, food choices are poor and need more mariscos in the menu. Resort is overpriced.
Stayed 2 nights in Oct 2024

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
All activities are convenient
Stayed 2 nights in Oct 2024

6/10 Okay

Yehudi

Stayed 1 night in Sep 2024

2/10 Terrible

Jackeline, Orlando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort looked like at one time it might have been great. It's run down, the food was terrible, pool dirty and jacuzzi had cold water. The beach was dirty and limited seating. The restaurant meal package was not explaines. However, would not have been worth it. The patio had no furniture to enjoy it. Would not recommend or return.
Stayed 1 night in Sep 2024

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personal was so kind
Stayed 3 nights in Aug 2024

2/10 Terrible

Byron

Stayed 2 nights in Jun 2024

10/10 Excellent

Ileana

Travelled with family
Disliked: Amenities
A little bit old, pool with a lot of chemicals… my son’s pool shirt got yellow! For the rest, good according to price
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a great experience! The property was very clean and extremely well kept. The staff was amazing! I recommend it.
Stayed 1 night in Apr 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what we expected - loose tile pool dirty etc.
Stayed 1 night in Feb 2024

2/10 Terrible

Claudia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Didn’t like the service, food was not good and overpriced.
Stayed 1 night in Mar 2024

2/10 Terrible

John, Port Washington

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT
Stayed 2 nights in Mar 2024

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bad experience,bad food, bad service and the rooms real bad
Stayed 2 nights in Feb 2024

2/10 Terrible

Henry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The people are not helpful I booked all inclusive and had to pay for drinks and food, the people at the bar did not know how to fix drinks terrible place for an all inclusive. I do not recommend this place.

6/10 Okay

Jessica

Travelled with family
Average place. Average customer service.
Stayed 1 night in Feb 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs to reinvest in key facilities. Example the pool itself the tiles are falling apart, the tiles around the pool had a film of dirt, the beach is dirty and it needs to be cleaned and the rooms definitely need to be remodeled and cleaned better.
Stayed 2 nights in Jan 2024

2/10 Terrible

Misael

Stayed 2 nights in Jan 2024

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not waste your time or money on this place, terrible service, could not get a cup of coffee., ignored by the staff, no water in tbe room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Mayra

Travelled with partner
Liked: Amenities
The Beach very nice we don’t like the pool’s
Stayed 1 night in Aug 2023

6/10 Okay

Chelsey

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They charged a beach towel someone took while we were in the pool and the staff took our personal towel from the room. Expensive and rundown place
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Lucy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Lil piece of paradise
Stayed 1 night in May 2023