Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

5.0 star property
5-star beachfront hotel near Playa Gemelas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

4 outdoor pools, cabanas (surcharge), pool umbrellas
4 outdoor pools, cabanas (surcharge), pool umbrellas
Kayaking
View from room
The Penthouse North | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48270
  • Garza Blanca Beach
    8 min walk
  • Playa Esmerelda
    14 min walk
  • Playa Palmares
    16 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    42 min drive

Room options

Two bedroom Master Suite South

  • 241 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite two Double Beds South

  • 99 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Two Suite South Connected

  • 198 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

The Penthouse North

  • 265 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite North

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite South

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Two Double Beds North

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Corner Suite North

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Ultra Suites South Connected

  • 198 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Ultra Suite North

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite South

  • 99 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite South

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Corner Suite South

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite Two Double Beds South

  • Sleeps 3
  • 2 Queen Beds

Master Suite South

  • 142 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite North

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puerto Vallarta

Beachside getaway.Within a 15-minute walk of this South Zone hotel, you'll find Bay of Banderas and Garza Blanca Beach. Playa Esmerelda and Playa Palmares are also within 2 miles (3 km).

What's nearby

  • Garza Blanca Beach - 8 min walk
  • Playa Palmares - 16 min walk
  • Playa Gemelas - 3 min drive
  • Playa Mismaloya - 5 min drive
  • Playa de los Muertos - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 42 min drive

Restaurants

  • ‪Playa Mismaloya - ‬6 min drive
  • ‪Blanca Blue Restaurant & Lounge - ‬11 min walk
  • ‪BocaDos STK - ‬4 min walk
  • ‪Noi - ‬1 min walk
  • ‪Hiroshi - ‬4 min walk

About this property

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

5-star beachfront hotel near Playa Gemelas
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers outdoor tennis courts, a health club, and a rooftop terrace. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta hotel.

  • 145 guestrooms or units
  • 2 buildings
  • 9 dining venues
  • 4 bars by the pool
  • 2 swim-up bars
  • 5 bars or lounges
  • Meeting rooms
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers 145 accommodations with outdoor private spa tubs and iPod docking stations. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with DVD players and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa Imagine has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 9 restaurants
  • 2 swim-up bars, 4 poolside bars and 5 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Art gallery
  • Basketball
  • Beach volleyball
  • Bike parking
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboards on site
  • Private picnics
  • Racquetball/squash
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Smooth flooring in public areas

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • iPod dock
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Private outdoor spa tub
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2600 per vehicle (roundtrip, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai Puerto Vallarta Adults Only
Hotel Mousai Puerto Vallarta All Inclusive
Hotel Mousai Puerto Vallarta Adults Only All Inclusive
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Hotel

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 104 reviews" "
Rating 8 - Good. 10 out of 104 reviews" "
Rating 6 - Okay. 6 out of 104 reviews" "
Rating 4 - Poor. 3 out of 104 reviews" "
Rating 2 - Terrible. 9 out of 104 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is very well kept and the staff are exceptional! My wife and I will be coming here at least once year from now on!
Stayed 3 nights in Aug 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with very friendly staff. The property was very modern and the rooms are enormous. Food was very good and had a wonderful time overall.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time at this property, best service, and quality never goes down. I cannot recommend this place enough. Already planning my return
Stayed 4 nights in Aug 2024

6/10 Okay

DR. Karen, Hewitt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our suite was absolutely beautiful. We stayed @ Mousai North. Our had a beautiful balcony with a hot tub, hammock, sofa, 2 chairs. The bathroom was gorgeous. Just a beautiful experience "inside our room" Our issues were the stay and the consierge service. I had read about this issue from other travelers and NOW I get it. The front desk and concierge, in particular "Maya' with consierge services was horrible. Her main concern was trying to get us to attend a timeshare presentation. Once we made it clear we werent interested the disinterest and lack of attentiveness abruptly ended...like mid-sentence ended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Joe

Stayed 2 nights in Jul 2024

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place luxury and best costomer service
Stayed 6 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Santos Ruiz, VERNON HILLS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, view was amazing
Stayed 8 nights in Jul 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful, truly paradise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property, the nature is fabulous and great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by how polite every staff was. The view of our corner suite was breathtaking. The only downfall was the beach was far and the pool was small. We hang out on the rooftop pool for the most part.
Stayed 5 nights in Jul 2024

6/10 Okay

Madison

Stayed 5 nights in Jun 2024

10/10 Excellent

Ambrosia Emma

Stayed 5 nights in Jul 2024

8/10 Good

sheida

Stayed 5 nights in Jun 2024

8/10 Good

Ana

Stayed 4 nights in Jun 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were phenomenal and the service was top notch.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with impeccable service
We stayed for 5 nights and absolutely loved everything. We switched rooms midway from the North to South tower due to new construction nearby that woke us up early and the staff was extremely accommodating. The staff, the food, the service, the room were all fantastic and while both towers were equivalent in terms of quality and service, the South’s pool is opened for late night. The only tiny hiccup for North is the shower had a funky smell and we learned it’s due to the underground pipes. South did not have this issue. We can’t wait to return.
Stayed 5 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property and treatment
Stayed 2 nights in Jun 2024

6/10 Okay

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room was below the Lobby and underneath the restaurant/bar. There was constant noise, banging, moving chairs/tables. Started at 5:00 a.m. and went all hours of the day and night, sometimes until 2:00 a.m.
Stayed 7 nights in May 2024