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Hotel y Suites Los Encantos

3.0 star property
3-star hotel near Sayulita Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel y Suites Los Encantos

Exterior
Living area
Front of property
Double Room, Pool View
Superior Room, 1 King Bed | Private kitchen

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Miramar 13, Sayulita, NAY, 63734
  • Sayulita Farmers Market
    3 min walk
  • Sayulita Square
    7 min walk
  • Sayulita Beach
    7 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    32 min drive

Room options

View all photos for Double Room, Pool View

Double Room, Pool View

Double Room, Pool View

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, free WiFi, bed sheets

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
Hotelito Los Sueños
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Breakfast included
Spa
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4.5 out of 5, Wonderful, (194)
The price is CA $157
per night
CA $190 total
includes taxes & fees
2 Dec - 3 Dec
Hotelito Los Sueños

About the area

Sayulita

North End stay.Within a 10-minute walk of this North End hotel, you'll find Sayulita Beach and Sayulita Farmers Market. Sayulita Square and Gringo Hill are also within half a mile (1 km).

What's nearby

  • Sayulita Farmers Market - 3 min walk
  • Sayulita Square - 7 min walk
  • Sayulita Beach - 7 min walk
  • Gringo Hill - 10 min walk
  • Playa los Muertos - 16 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 32 min drive

Restaurants

  • ‪Tacos Luna - ‬4 min walk
  • ‪Orangy - ‬4 min walk
  • ‪Tacos el Ivan - ‬4 min walk
  • ‪Another Obra Coffee Roasters Co. - ‬2 min walk
  • ‪El Original café sayulita - ‬2 min walk

About this property

Hotel y Suites Los Encantos

3-star hotel near Sayulita Beach
Hotel y Suites Los Encantos offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Hotel y Suites Los Encantos also features a terrace and a garden. Free self parking is available.
  • 8 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Terrace
  • Garden
Hotel y Suites Los Encantos offers 8 air-conditioned accommodations with safes and coffee/tea makers. This Sayulita hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hotel y Suites Los Encantos Sayulita
Hotel y Suites Los Encantos
y Suites Los Encantos Sayulita
y Suites Los Encantos
Y Suites Los Encantos Sayulita
Hotel y Suites Los Encantos Hotel
Hotel y Suites Los Encantos Sayulita
Hotel y Suites Los Encantos Hotel Sayulita

Hotel y Suites Los Encantos Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 57 reviews" "
Rating 8 - Good. 20 out of 57 reviews" "
Rating 6 - Okay. 10 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

EDWIN

Travelled with family
Air conditioner not working properly
Stayed 1 night in Aug 2023

10/10 Excellent

Janette

Liked: Cleanliness
Always go back!
Stayed 3 nights in Nov 2022

6/10 Okay

Robert

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Location and upkeep was good. However, the wifi signal did not reach my room and the bed was uncomfortable.
Stayed 5 nights in Mar 2022

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most friendly staff. Made us feel very welcomed. A bit noisy as the property is very centrally located. I recommend staying if your looking for comfort on a budget.
Stayed 5 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room and property was clean and nice, quiet location. very comfortable bed! Staff was always smiling and polite.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 10 nights in Jan 2019

4/10 Poor

Tom

Disliked: Room comfort
Grossed out in Sayulita
We reserved the last room available to meet a friend staying there over Christmas. The room description said no view, but we didn’t realize it would be a dark box with a couple porthole style openings high on the wall only. There was only one overhead light on the fan and no lamps in the room period. The room had only one electrical outlet and none in the bathroom which was also very dark with poor lighting. Across the narrow street was one building under construction and a rundown hostel. The nomads in the hostil gathered on the little paved road and partied playing soccer, hakisack & skateboarding till all hours keeping us awake. The whole town was dusty with not so cute awkward cobblestone half paved dusty streets. The beach was dirty and smelly as the towns sewer system was not adequate and the streams flowing into the bay were filthy with waste. We were lucky and found flights to get us out early and were happy to leave our paid in advance accommodations and escape this unsavory town.
Stayed 6 nights in Dec 2018

8/10 Good

george

A nice basic no frills room. Good bed, large shower and patio. Close to restaurants, beach and bus depot.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
ok hotel close to everything
we chose this hotel as it had a pool. we checked in, paid our balance and were then told the pool was not working. we were there for 3 days and never got to use the pool. we weren't offered anything for our disappointment. the room was small and dark. I assume clean but then again, there wasn't any light in the room. the toilet was backed up when we arrived and I had to plunge it myself. there was no hot water either. on the last day the owner did give us a ride to our next hotel, very nice. I liked the quaintness of this hotel but if were to stay there again I would make sure to find out if the pool were open first.

8/10 Good

M, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern rooms
Very clean small hotel located within a short walk to the beach and the plaza. Loved the full kitchen, comfortable beds and large bathroom. Everything was spotless and updated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Caitlin, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service
The owners are amazing people who invited my friend and I for a BBQ at the hotel that they were throwing for longer term guests who were finishing their stay. All the staff at the hotel were friendly and helpful - especially Silver. I would certainly stay at the hotel again if I were in Sayulita.

10/10 Excellent

Shelley, Summerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Oasis
Fantastic little place a couple blocks from the beach and town. Very private and secure with 6 suites in total and parking for your rental car. Pool was refreshing and the rooms were spacious enough for our family of 5. Front desk (Silver) was friendly and efficient with all requests! We will come back again for sure!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the location. You can walk to the beach and the downtown.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Sayulita
Enjoyed my stay. Would go back. Only shortcoming is the walk to the beach.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walk to town and the beach is right down the block. Had a nice kitchen with a full sized fridge. Great closet space also. Silver the manager was great and helpful. Had 2 balconies off my suite. Garden and pool area was very well maintained.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value in Sayulita
This hotel is located off the main area but an easy 5 minute walk to the action which kept it quiet at night while everything Sayulita has to offer is accessible. There was a large music festival in town during our stay and we were happy to be able to retreat away from the noise in the evenings. The room was quite small but adequate with a large closet to keep clothes and luggage out of the way. It was an overall good value, nothing fancy but clean and comfortable. We didn't spend a lot of time in the room except to sleep and short rests between outings. Service was excellent. Silver at the front desk was very accommodating with getting us taxis, lending an iron, and giving us an extra blanket. There was some construction noise as they are adding an additional suite to the hotel but it was not bothersome despite it happening right outside our room. I would recommend this hotel and stay here again when visiting Sayulita.

8/10 Good

Joseph, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality, moderate value
It's a small but very nice place, with a pool in a garden courtyard. Only a couple of blocks from the beach and town square, and a little quieter-except for the pre-dawn fireworks and roosters (the construction noise doesn't count because I found that everywhere in Mexico on this trip) Room is very nice, and the architect did a great job here). For the price, they could have offered a little bit extra.

8/10 Good

Gerardo, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location.
Great location. The people were very pleasant. Nice pool. Clean and new.

2/10 Terrible

jacquelyn, Washington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay Hotel y Suites Los Encantos.
NEVER STAY at Hotel y Suites Los Encantos. They practice deception and bait and switch techniques.This was a terrible hotel. The room advertized and the actual room offered were different to the extreme. We actually had visited the hotel the prior year and were shown bright airy rooms with large windows and most with balconies. HOWEVER, when we arived the room we were given was dark and depressing only 3 small windows that were high in the wall. Each of these windows was not larger than a 10"x10" square. The room resembled a prison cell. The desk clerk though nice, did not speak english. We spoke to a woman on the phone who expained we were not shown that room last year because it did not exsist then. I expained that had we seen this room we would never have booked our stay there. She said it was not her fault and that it was not her problem. After a lenghty discussion she finally agreed to refund all but one night of our stay, but that we would need to come back the next day for the refund. Hot, frustrated and tired, we drug our bags around town and found the delightful hotel AURINKO BUNGALOWS with lovely staff and we had a wonderful vacation.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise!
What a pleasant surprise! It was clean the desk staff "Silver" was outstanding. The pool was clean and inviting and it was 2 blocks from the beach. It was perfect!

10/10 Excellent

Luis Marcelo

Stayed 2 nights in Mar 2024

6/10 Okay

jose ramon

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Mal servicio
El hotel muy bien, pero el servicio muy malo, me quede 3 noches pero solo 2 me hicieron el aseo, no me cambiaron las toallas, ni me Dejaron papel higiénico, tuvimos q comprar uno en tienda, al día siguiente reclame con la encargada y solo me dijo q no llego el personal. Q había dejado indicaciones de q me avisaran y nos entregarán papel y toallas limpias, lo cual nunca pasó, pésimo servicio.
Stayed 3 nights in Aug 2022

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy amables, la estancia excelente!
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien en enerel. Con una alberca muy agradable, muy amable la gente de la recepción, una buena ubicación. Cuenta con un estacionamiento dentro de las instalaciones que es muy pequeño. Mi única queja fue la habitación que nos asignaron, está en la planta baja a un lado de la recepción; por lo que por las mañanas desde temprano se escucha mucho ruido, de la calle y el tráfico, pero sobre todo de las personas que están en la recepción. La habitación es muy pequeña, encerrada, con la ventaja que tiene aire acondicionado.
Stayed 2 nights in Sep 2019