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Mar Sereno Hotel & Suites

3.0 star property
3-star beach aparthotel near Los Arcos

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mar Sereno Hotel & Suites

Suite, 1 King Bed | View from room
Outdoor pool
Junior Suite
Suite, 1 King Bed | Living room
Aerial view

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
Puerto Vallarta
  • Boca de Tomatlan Trailhead
    19 min walk
  • Colomitos Beach
    1 min drive
  • Playa Mismaloya
    8 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    58 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room

Suite, 1 King Bed

  • 35 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • Studio
  • Ocean view
  • Sleeps 4

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Outdoor pool

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Pool
Hot tub
All-inclusive
Spa
3.9 out of 5, Good, (1004)
The price is CA $236
per night
CA $293 total
includes taxes & fees
4 Jan - 5 Jan
Paradise Village Beach Resort and Spa

About the area

Puerto Vallarta

In Puerto Vallarta .Within 2 miles (3 km) of this Puerto Vallarta aparthotel, you'll find Boca de Tomatlan Trailhead and Boca. Colomitos Beach and Playa Emma are also within 3 miles (5 km).
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Colomitos Beach - 1 min drive
  • Los Arcos - 4 min drive
  • Playa Mismaloya - 8 min drive
  • Playa Gemelas - 9 min drive
  • Garza Blanca Beach - 15 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 58 min drive

Restaurants

  • ‪Playa Mismaloya - ‬4 min drive
  • ‪BocaDos STK - ‬7 min drive
  • ‪Noi - ‬8 min drive
  • ‪Hiroshi - ‬7 min drive
  • ‪Aquazul Beach Bar & Lounge - ‬8 min drive

About this property

Mar Sereno Hotel & Suites

3-star beach aparthotel near Los Arcos
Mar Sereno Hotel & Suites offers its guests an outdoor pool and a children's pool. A terrace, multilingual staff, and tour/ticket assistance are also featured at Mar Sereno Hotel & Suites. The aparthotel can provide concierge services, limo/town car service, and wedding services. Self parking is free.

This 3-star Puerto Vallarta aparthotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 11 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Mar Sereno Hotel & Suites offers 30 air-conditioned accommodations with ceiling fans. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Wired Internet

Parking and transportation

  • Free self parking on site
  • Area shuttle (surcharge)
  • Limo/town car service
  • On site car rental

Family friendly

  • Children's pool
  • Childcare in room (surcharge)

Kitchenette

  • Microwave
  • Coffee/tea maker

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • 24-hour front desk
  • Wedding services

Things to do

  • Fitness facilities nearby (discounted access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 rooms
  • 11 floors
  • 1 building

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mar Sereno Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mar Sereno
Mar Sereno Hotel
Mar Sereno Hotel Puerto Vallarta
Mar Sereno Puerto Vallarta
Mar Sereno Hotel Suites
Mar Sereno & Suites Aparthotel
Mar Sereno Hotel & Suites Aparthotel
Mar Sereno Hotel & Suites Puerto Vallarta
Mar Sereno Hotel & Suites Aparthotel Puerto Vallarta

Mar Sereno Hotel & Suites Reviews

Reviews

4.2
Rating 10 - Excellent. 12 out of 154 reviews" "
Rating 8 - Good. 17 out of 154 reviews" "
Rating 6 - Okay. 24 out of 154 reviews" "
Rating 4 - Poor. 18 out of 154 reviews" "
Rating 2 - Terrible. 83 out of 154 reviews" "

4.4/10

Cleanliness

5.2/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

jason

Stayed 2 nights in Mar 2023

2/10 Terrible

Alan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in remodelation,no hot water, no air conditioner, dirty, and everything is old
Stayed 4 nights in Mar 2023

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
This property is not open no water no beds its under construction
Stayed 1 night in Mar 2023

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbed by the staff
Well the first impression was good but then after the cockroaches started coming out it was a little discouraging but I was ok with that the view was amazing and the construction was going on 24-7 even on Xmas eve but that’s not the worst getting my car broken into and lots of personal items taken was a real bummer and It just happened to be that the cameras didn’t work in that area because of the construction and management did nothing about it but just gave me this oh well and I’m in a Volvo semi alarm had to go off and they did it when I went walking to the beach it was done by the employees I’ve stayed all over the place and never been robbed by employees usually it’s the locals so I wouldn’t recommend anyone staying here with all the construction debris loose balcony rails and missing tiles that you can stub your toes on I wouldn’t recommend this place ide go somewhere else not kid friendly at all no Covid safe practices either
Stayed 1 night in Dec 2021

2/10 Terrible

Maria

Stayed 4 nights in Dec 2021

2/10 Terrible

Tolandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

JERRY

Liked: Staff & service, room comfort
Hotel Rustico
I'll be honest. It's under construction. But the rooms are clean and sheets fresh and the view is a multimillion dollar view. When you want South Pacific type water.. it's here. There is a stone built natural tide pool on the beach. The swimming pool is very clean and nice. There is cable TV, WiFI is strong in lobby but not so much in the room. If you can stand limited construction noise then this is a deal for the price. I love it. Shopping and food closeby in seaside village Boca de Tomatlan.
Stayed 7 nights in Nov 2021

2/10 Terrible

Henry

Travelled with family
Disliked: Property conditions & facilities, room comfort
Under construction
Terrible experience! Most of the hotel is under construction. Some areas in very bad condition. I highly advise against it!
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attention from the owner
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Property was under construction. That seem to be no problem. But if you’re going to rent rooms finish them.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
***DO NOT STAY AT THIS HOTE*** the hotel is under construction. The pictures are nothing like what the hotel looks like . They literally put up boards at night to keep random people from walking in the property as it has no walls (looks like it’s being de gutted. Expedia should take down their listing !!!
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beautiful location. We saw whales every day from our balcony
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like is the view from the room, but the place is a mess, filthy never again
Stayed 5 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está abandobado y no tiene recepcionista. No deberia estar funcionando y lo venden como que si
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they messed up my reservation room was not ready had to stay in vp suite for night. it had roach big as my hand not cl eaned. mold everywhere.. Got better room next day. They did not speak English . took 4 days to be told had to leave key to get room cleaned. Had to ask for clean towels toilet paper. Water out alot lot times no hot water and air electric out 1 day. veiw was great
Stayed 12 nights in Jan 2020

2/10 Terrible

Yolanda

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We only stayed there for 15 minutes. This hotel should be removed from your hotels list.
Stayed 1 night in Feb 2020

6/10 Okay

Leslie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sixties vibe in a modern setting.
First room smelled so bad that it was uninhabitable. Moved to the Jimi Hendrix Suite which was much better. This must have been an incredible hotel back in the 60's/70's which has been allowed to rot in situ. Staff were well-meaning and helped as much as possible. The tide pool was amazing, I can just imagine Jimi and Janis chilling in the hot tub.
Stayed 1 night in Feb 2020

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
The Hotel claimed not to have oir reservation on their computer when we arrived. The were sold lit and after driving 16 hours we had no room. Expedia did nothing to help us.
Stayed 2 nights in Jul 2019

2/10 Terrible

frances

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, but had nothing else
The view From the balcony was magnificent. My suite kitchen had a sink and one glass. The sink outside the bathroom leaked all night onto the tile floor. The bathroom drain smelled like sewer. I had to keep the door closed. There were very big piles of dirty laundry in the hallways, The wifi only worked in the lobby and parking lot. The staff were really nice. The hotel is far from Puerto Vallarta.
Stayed 6 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn’t have bilingual staff as they advertise which is the latest of the problem place was disgusting linen was left outside our room and this was after arriving after checking and room not being ready to begin with room still had food left on counter and in the refrigerator sheets had stains on them reported to staff with no results no towels were left and stayed one full night left in the middle of the night with my child the second night due to a huge bug found in the bed with us manager still refuses to give a refund for nights I didn’t use even though it is clearly stated I am owed a refund in their refund policy DON’T STAY HERE unless you want to be ripped off
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
OK for a night
This hotel is OK if you want to spend 1-2 nights while exploring the Mismaloya/Boca/zoo/garden area. Based on other reviews, we were a little reluctant to stay here - but the price was very low and figured we could go back to PV for the night if we didnt like it. The room itself was large, freshly painted, clean, and had a great ocean view from inside and from the large private balcony. The elevator and air conditioner worked. The bed was hard, no TV nor fridge, and the bathroom drains had odor - but OK for a night or 2. Wifi worked in the lobby but not the room. The property is a bit run down from its glory days, but the pool was clean albeit shallow. No restaurant on the property but there is an elegant restaurant, Le Kliff, a 100m walk to the south. The city bus stops right in front of the hotel, so you dont need a car/cab to stay here. Basic, low cost no frills bed for a night.
Stayed 1 night in Feb 2019