6/10 Okay
Lyric H.
20 Mar 2024
Disliked: Cleanliness
Beautiful Location Poor Execution
Our recent stay booked through VRBO left us with mixed feelings.
Upon arriving at the condo at 8 pm after a long travel day with three young children, we were dismayed to find that it was not clean as expected. The floors were sticky and sandy, trash bins were full, and the beds were bare, lacking sheets or any semblance of fresh linens. We immediately contacted the host, but nothing could be done to remedy the situation until the following morning. The unit was arranged to by cleaned the following morning for which we needed to be out of the condo for four hours. To make matters more complicated, we soon discovered that the unit lacked hot water, and the washing machine was broken.
Despite the setbacks, the redeeming feature of our stay was undoubtedly the breathtaking beach, views surrounding the condo and the staff at the complex. The natural beauty of the location provided a much-needed respite from the frustrations we experienced with the accommodations.
Unfortunately, we have been unable to work out a partial refund for the inconveniences we encountered during our stay.
We hope that the host will take steps to address these concerns to ensure a more positive experience for future guests.
Lyric H.
Stayed 7 nights in Feb 2024