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Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property
Aparthotel near Cruise Ship Terminal in Puerto Vallarta

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Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Superior Suite, 2 Double Beds | View from room
Aerial view
Exterior
Exterior
Private kitchen

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
Puerto Vallarta
  • La Isla
    ‪3 min walk‬
  • Hotel Zone Beach
    ‪10 min walk‬
  • Puerto Mágico
    ‪16 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 92 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

Fluvial Vallarta stay.Your stay at this Fluvial Vallarta aparthotel places you within 3 miles (5 km) of Cruise Ship Terminal and Malecon. La Isla and Plaza Caracol are also within half a mile (1 km).
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Hotel Zone Beach - 10 min walk - 0.9 km
  • Cruise Ship Terminal - 18 min walk - 1.6 km
  • Malecon - 4 min drive - 4.3 km
  • Camarones Beach - 9 min drive - 3.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 16 min drive

Restaurants

  • ‪Campomar Puerto Vallarta - ‬3 min walk
  • ‪Food Park PV - ‬1 min walk
  • ‪Vips - ‬4 min walk
  • ‪Deli Express - ‬4 min walk
  • ‪La Dolce Ristorante - ‬3 min walk

About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Aparthotel near Cruise Ship Terminal in Puerto Vallarta
Puerto de Luna Pet Friendly & Family Suites Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Puerto de Luna Pet Friendly & Family Suites Hotel. Self parking is free.

Smoking is allowed in designated areas at this Puerto Vallarta aparthotel.

  • 50 guestrooms or units
  • 6 levels
  • 7 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Breakfast available for a fee

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Shampoo
  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • MXN 300 per pet per night
  • 2 total pets
  • Welcoming cats and dogs only

Suitability/Accessibility

  • No elevators
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • Near the boardwalk/promenade
  • Near the airport

Things to do

  • Golf nearby
  • Whale watching nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Surfing/body boarding nearby
  • Water skiing nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 50 rooms
  • 6 floors
  • 7 buildings
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 207 out of 776 reviews
Rating 8 - Good. 287 out of 776 reviews
Rating 6 - Okay. 161 out of 776 reviews
Rating 4 - Poor. 67 out of 776 reviews
Rating 2 - Terrible. 54 out of 776 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Beverley

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Real

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly, breakfast option
Stayed 3 nights in Nov 2024

8/10 Good

Jennie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have been here before snd was happy to return, even if only for the one night. Place is comfortable, gated, 24 hour desk. Bed was quite comfortable, between the fan and the AC, we were happy. It is a pet friendly hotel, we don't have pets, so were not crazy about the barking. But we knew ahead of time, it is advertised as such. Yeah, sometimes doors don't quite seal, or screens in windows or sliders don't meet, if they are there at all. But that's common and doesn't bother us. One word of warning: the café, serving breakfast and lunch, and independent of the hotel, often has trouble with their card readers. So make sure to have enough cash for payment, just in case.
Stayed 1 night in Nov 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, amenities, room comfort
We have been using this hotel for many years as we have two dogs. They are very dog friendly with a nice dog park to walk your dog in and have them go to the bathroom. The rooms are very clean mattresses Excellent, Internet excellent with a very friendly and helpful workers.
Stayed 1 night in Nov 2024

8/10 Good

Rebeca

Liked: Cleanliness, property conditions & facilities
Me gusto que estaba todo sercas
Stayed 3 nights in Oct 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Swim pool is clean and nice , the cafeteria is very good food and attention to.
Stayed 5 nights in Oct 2024

10/10 Excellent

blanca

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovedcthe little outside cafe, great service and food,security is awesome,and overall great value for your money
Stayed 3 nights in Jul 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Stayed 7 nights in Jul 2024

8/10 Good

Peter

Stayed 2 nights in Jul 2024

10/10 Excellent

Don

Travelled with family, Travelled with pets
Fun friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Julian, Oroville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent small place that is close to many restaurants and stores.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leisha

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Jorge

Liked: Cleanliness
Quiet and family friendly. Outdated property and poor AC and TV programming
Stayed 2 nights in May 2024

10/10 Excellent

Rene

Stayed 4 nights in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Mixed Bag
Very much a mixed bag. The grounds and pool are beautiful but the rooms are dated to say the least. The Wi-Fi router in my room didn't work and using others was spotty at best. I had to fiddle with the input selection on the TV to get it to display.
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An older property but good location. Staff were very attentive
Stayed 7 nights in Feb 2024

8/10 Good

Dorothy

Liked: Cleanliness, room comfort
Beautiful pool area and grounds. Great location close to the airport and easy to get to anywhere else. Love the pet area.
Stayed 2 nights in Feb 2024

4/10 Poor

Sandra, Cranbrook

Stayed 3 nights in Feb 2024

6/10 Okay

Peter

Liked: Cleanliness
Trip
Enjoyed our stay except for the wifi which was very poor
Stayed 16 nights in Jan 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a last minute stay because we missed our flight and had to stay a couple of nights and WOW!! Beautiful place to stay, friendly staff and the grounds are beautifully well kept,we will definitely spend our next stay here.
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it! Beautiful grounds and pool. Everything taken care of very well. Have stayed here 6-7 times and keep returning because of the friendly staff and quiet atmosphere.
Stayed 10 nights in Jan 2024

6/10 Okay

Jackie

Travelled with family
Not very pet friendly
For a "pet friendly" hotel this place is not very pet friendly. No dogs allowed in the pool area, even on leash. What are you supposed to do with your dog if you want to use the pool? Room was also very in need of a remodel.
Stayed 2 nights in Jan 2024

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024